Dear Guest, Thank you for your wonderful feedback! We're glad you found our location convenient, your stay comfortable, and that you plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management The Crown Hotel

Dear Guest, Thank you for your feedback. If your booking was already paid, there should not have been a need to visit the ATM. We apologize for any misunderstanding and would be happy to clarify the situation. Please feel free to reach out to us so we can assist you further. We appreciate your stay with us and hope to welcome you again in the future. Best regards, The Management The Crown Hotel

Dear Guest, Thank you for your review! We're glad to hear that our location met your expectations and that you found it convenient to the airport. We hope the nearby restaurants and strategic location added to your overall experience. We look forward to welcoming you again in the future! Best regards, The Management The Crown Hotel

We apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and will share it with the team to improve guest comfort. If there is any inconvenience during your stay, please do not hesitate to contact our staff at the front desk, so we can assist you immediately. Thank you for your review

To Honored Guests, Thank you for your positive review. We are happy to hear that you are satisfied with our hotel which is close to KLIA. We hope to welcome you back in the future for a better accommodation experience. Kind regards, Hotel Management

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by being asked for the tax payment upon your arrival, especially after the check-in time had already passed. This should not have occurred, and we will ensure that our team is reminded to handle such situations more efficiently in the future. We appreciate your understanding and hope to provide you with a better experience next time. Warmest regards, Hotel Management

Thank you for your feedback. We apologize for any inconvenience caused by the cleanliness of the pillows and blankets. This is certainly a serious concern for us, and we will immediately improve our cleanliness standards to prevent this experience from happening again. We are glad that our location and price met your expectations, and look forward to providing better service on your next visit.

Thank you for your positive review! We are very happy to hear that you enjoyed the cleanliness, fresh scent, and comfort of the room and spacious bathroom. We strive to provide the best service even at an affordable price. The location near the airport is certainly an advantage for transit guests. We look forward to welcoming you again in the future!

Thanks for your feedback! We are happy to hear that our hotel's location close to the airport provides convenience for you. We apologize for the slow water issue in the bathroom and will immediately look into this issue to ensure the comfort of our guests.

Thank you very much for your positive review! We are glad to know that you enjoyed our hotel’s location close to KLIA, as well as easy access to eateries and supermarkets. We strive to keep our rooms clean to ensure our guests feel comfortable. We look forward to welcoming you back in the future! Best regards, The Crown Hotel.

Thank you for your review! We are glad to hear that you enjoyed our hotel’s location close to KLIA airport and found the cleanliness of our hotel satisfactory. We look forward to welcoming you back in the future. Best regards, The Crown Hotel.

Dear, Thank you for your kind feedback! We're glad to hear that you found the nearby restaurant and convenience store helpful during your stay. It's great to know that our location added convenience for your transit. We hope to welcome you back again soon! Warm regards, The Crown Hotel

Thank you so much for your kind words! We're thrilled to hear that you chose The Crown Hotel based on positive testimonials and that we lived up to your expectations. It's wonderful to know that you enjoyed the cold air conditioning, comfortable bed, and convenient location. We're also glad to hear that our staff made your stay even more enjoyable. We hope to welcome you back to The Crown Hotel for another great stay in the future! Best regards, The Crown Hotel Team

Dear Guest Thank you for sharing your feedback with us. We understand that pricing is an important consideration when choosing accommodations. Over the years, our prices have adjusted to reflect various factors, including taxes and operational costs, while still striving to provide quality service. Please note that the current pricing includes all applicable taxes. We do our best to offer competitive rates that align with the value of the experience we provide. We appreciate your continued support and hope to welcome you back to The Crown Hotel in the future. Should you have any questions or need assistance with future bookings, feel free to reach out. Best regards, The Crown Hotel Team

Dear Guest Thank you for your feedback and for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced with the cleanliness and the blackouts during your stay. This is not the level of service we aim to provide, and we will be addressing these concerns with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience. Best regards, The Crown Hotel Team

Thank you for your positive review! We are happy to know that you feel comfortable with a clean, tidy and bright room. We always try to provide the best experience for guests transiting overnight. We are also happy to help in providing a car service to the airport at a cost of rm 30 and the journey only takes about 15 minutes. Apart from that, we hope you enjoy the local culinary delights around our hotel. We look forward to your next visit! Warm regards, The Crown Hotel Manager.

Dear Sir/Madam, Thank you so much for leaving us such a wonderful review! It means a lot to us that you had a positive experience with our business. Customer satisfaction is extremely important to our team, and your review lets us know we’re doing things right. Again, thank you for taking a few moments from your day to leave a kind message, we look forward to seeing/hearing from you again.” Thank you, Hotel Management.