7.9
Pleasant

From 134 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.2

Location

8.1

Service and Facilites

7.9

People often mention about Sayana Apartemen Harapan Indah
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Accessibility (4)
Ambiance (4)
Surroundings (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews Sayana Apartemen Harapan Indah

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Customer reviews

R***y
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8.5

/10

Reviewed 10 week(s) ago

The key is provided directly, it is good and according to the price, the service is also good
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1 people find it helpful

Sultonisulaiman
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Business
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8.5

/10

Reviewed 13 week(s) ago

Comfortable apartment. Affordable price. Clean and safe environment
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F***y
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Staycation
icon-origin-TRAVELOKA

6.6

/10

Reviewed 19 week(s) ago

Because this Agent has no customer service, initially I was quite interested but unfortunately the staff service was not good. Via phone calls back and forth there was no friendly tone at all. Making the mood bad because of the bad staff service plus the electricity token could have been ringing until it died for a long time without being filled even until I myself as a guest was told to fill in the token myself where the numbers were so many and I was confused as a result I came in at 8 pm and checked out at 9 am. Please prioritize staff service, at least when there are guests standby 1 staff so that it is not difficult when guests need something, thx.
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M***n
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9.4

/10

Reviewed 29 week(s) ago

Complete and comfortable facilities, strategic location and swimming pool.
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1 people find it helpful

R***a
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Transit
icon-origin-TRAVELOKA

5.0

/10

Reviewed 34 week(s) ago

The room is very very uncomfortable! Safety issue. How could the balcony door be broken and can't be locked?!?! The chair could come off between the seat and the legs? Luckily I haven't had a chance to sit down yet! The owner said he wasn't informed about this problem. The guard said the maintenance was busy. Huh?! Are you serious?!?! That's the remaining room, but the owner didn't give a win-win solution, he wanted to accept money but only maintain the asset like this! Ugh! I had to check out and decide to find another more decent accommodation! For a property agent called Family Group Property, don't stay here. The owner only wants money, can't maintain the asset! The safety of the residents is ignored! Seriously!
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2 people find it helpful

J***J
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8.5

/10

Reviewed 40 week(s) ago

The staff are friendly and always the best.
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1 people find it helpful

Dulatip D. A.
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10.0

/10

Reviewed 41 week(s) ago

The place is strategic and comfortable.
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3 people find it helpful

A***s
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Staycation
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10.0

/10

Reviewed 42 week(s) ago

Faucet apartment with swimming pool.
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joice s.
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5.0

/10

Reviewed 42 week(s) ago

The apartment has bad AC, there is no water heater, it's really troublesome to bring a baby.
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3 people find it helpful

e***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

Very satisfied, comfortable and clean, friendly.
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1 people find it helpful

Setyawan W.
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10.0

/10

Reviewed 44 week(s) ago

For a comfortable location, it's nice and can be used for stopping over.
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1 people find it helpful

D***a
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9.7

/10

Reviewed 45 week(s) ago

Comfortable and clean, the staff is very friendly!☺️🙏
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Adhi G.
icon-origin-TRAVELOKA

6.7

/10

Reviewed 52 week(s) ago

Ni menurut saya. Nyaman sih suasana lingkungan apartement nya, tp ac tidak dingin dan air ac netes trus. Tidak da kulkas. Isi apartemen seadanya. Kalau untuk istrhat short time, boleh lah. Kalo jangka panjang gak rekomendasi.

3 people find it helpful

Andiena
icon-origin-TRAVELOKA

5.1

/10

Reviewed 57 week(s) ago

Cuma sampai jam10 malam langsung cek out, udah mau tidur kasurnya kotor jadi seprei bikin gatel” dibadan, kamar mandi banyak binatang kecil&semut belum lagi kaca sampai butek karena debu.

3 people find it helpful

vika d.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 58 week(s) ago

Mantep bersih, terus cs nya gercep di bantu detail.

1 people find it helpful

Devani M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 59 week(s) ago

Nyaman, sangat bersih, dan check in sangat mudah.

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cievie
icon-origin-TRAVELOKA

5.6

/10

Reviewed 65 week(s) ago

Mungkin karena cekin malem banget yah. Dapet kamar yang kurang mengenakan, 😅. Kaya bekas orang tidur, soalnya selimutnya bau cowo dan bantal kepalanya bau iler 😭. Karena kita kecapean aja, jadi yaudah lah terima aja. Dan ada sabun batang bekas, gak tau ini kamar buat istirahat staffnya apa gimna gak paham, intinya kaya bekas di inapin, dan baru tau ternyata apart sayana tidak ada kompor nya untuk masak, td juga sendoknya cuma 1, tempat sampahpun tak ada, dan gak tau sih ini ya, emang gak dapet sikat gigi odol sekali pakai dan air minum apa gimna yah? Huhu baru pertama mau nyoba apart sayana, apakah senyaman kaya di apart lain, ternyata mendapatkan pengalaman yang kurang mengenakan. Semoga fasilitas nya di perhatikan kembali yah. Untuk pelayanannya ramah semua.
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1 people find it helpful

Gilar P.
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5.1

/10

Reviewed 65 week(s) ago

Kotor berantakan dan tidak dapet fasilitas.

2 people find it helpful

Leny K. N.
icon-origin-TRAVELOKA

5.9

/10

Reviewed 65 week(s) ago

Seprei sama sarung bantal/guling semenjak sayana kelar kayaknya gak di ganti-ganti, dekil, entah berapa juta orang itu yang makek, sangking joroknya yang punya atau tukang bersihnya yang jorok, AC gak dingin untuk punya laki pinter, kalau gak udah jadi udang rebus kemaren. Coba Bu diperbaiki lagi. Maaf komentnya pedes biar sadar soalnya. 🙏, owh iya handuk sediainnya yang tebel Bu jangan harga 25k 🤭, mana 1nya belum di cuci 🫣. Semoga komentar saya bisa jadi untuk perbaikan ya Bu. 🙏
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1 people find it helpful

Theo A.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 69 week(s) ago

The indoor AC leaked, the mattress was thin, hit by iron springs. Sound tokens are about to run out. Dirty. There is no wifi as advertised
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1 people find it helpful

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