8.7
Very Good

From 40 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

8.5

Service and Facilites

8.7

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Traveler Reviews De Residence Pangandaran by Mabano Estates

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40
Customer reviews
A***i
icon-Staycation
Staycation
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9.1

/10

Reviewed 12 week(s) ago

great for a group staycation
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Accommodation's Reply
04 Feb 2025
Dear A*i. Warm greetings from De Residence Pangandaran by Mabano Estates, Thank you for taking the time to share your experience staying at De Residence Pangandaran. We are very happy to hear that our service has met your and your family's expectations. The reviews given mean a lot to us and are a motivation to continue providing the best service. It is an honor for us to be able to serve you and your family. We hope to welcome you and your family back to De Residence Pangandaran on a future occasion. Sincerely,. Management of De Residence Pangandaran
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A***i
icon-Staycation
Staycation
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8.2

/10

Reviewed 13 week(s) ago

I went to pangandaran with family and to be honest de residence matched our expectation. It is a small yet cozy residential cluster, but it has newrly all fundamental facilities from a villa except a rice cooker (rent fee is too much 100K/day, better you use the money to buy cooked rice). Will definitely come back again as it has 3 bedrooms which is still rare in Pangandaran.
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2 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear A*i. Warm greetings from De Residence Pangandaran by Mabano Estates, Thank you for taking the time to share your experience staying at De Residence Pangandaran. We are very happy to hear that our service has met your and your family's expectations. The reviews given mean a lot to us and are a motivation to continue providing the best service. It is an honor for us to be able to serve you and your family. We hope to welcome you and your family back to De Residence Pangandaran on a future occasion. Sincerely,. Management of De Residence Pangandaran
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A***a
icon-Leisure
Leisure
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9.1

/10

Reviewed 15 week(s) ago

for the facilities and cleanliness of the villa is very ok. just a suggestion the swimming pool should be cleaned again, for the location in my opinion it is quite far from the beach about 10 minutes
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3 people find it helpful

Accommodation's Reply
20 Jan 2025
Dear A*a. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your stay experience and for taking the time to give a review to De Residence Pangandaran by Mabano Estates. Glad to know that our service is in accordance with your and your family's expectations. Thank you for your suggestions and input, we will use it as an evaluation in the future to improve the quality of our services. It is an honor for us to be able to serve you and your family. We look forward to your return to stay at De Residence Pangandaran by Mabano Estates. Best Regards, Management De Residence Pangandaran.
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Christofel R. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 18 week(s) ago

With my family, I stayed at Villa Eli for 2 days. Modern facilities, minus a little, there is no magic jar (so we brought it from home). For the toilet concept, there is only 1 downstairs (and another suggestion, the toilet is given a clothes hanger for guest convenience). Overall, the family is happy to stay here. My suggestion is to take the Ivy villa (because the view is the swimming pool). For the villa staff, they are very helpful. We got a 30 minute late check out policy (not bad). Access to Pangandaran beach is very close.
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+2

6 people find it helpful

Accommodation's Reply
22 Dec 2024
Dear Christofel R. Ke. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your experience and for taking the time to review De Residence Pangandaran by Mabano Estates. Glad to know that our service meets your and your family's expectations. Thank you for your suggestions and input, we will evaluate it in the future to improve the quality of our services. It is an honor for us to be able to serve you and your family. We look forward to your return to stay at De Residence Pangandaran by Mabano Estates. Best Regards, Management of De Residence Pangandaran.
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R***I
icon-origin-TRAVELOKA

8.5

/10

Reviewed 18 week(s) ago

The hotel staff was very friendly and helpful upon check in.
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1 people find it helpful

Accommodation's Reply
22 Dec 2024
Dear R*I. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your experience and for taking the time to give a review to De Residence Pangandaran by Mabano Estates. Glad to know that our service is in accordance with your and your family's expectations. It is an honor for us to be able to serve you and your family. We look forward to your return to stay at De Residence Pangandaran by Mabano Estates. Best regards, Management of De Residence Pangandaran.
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L***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

Great place, nice and clean.
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4 people find it helpful

Accommodation's Reply
22 Sep 2024
Dear L*o. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your experience and for taking the time to give a review to De Residence Pangandaran by Mabano Estates. Glad to know that our service is in accordance with your and your family's expectations. It is an honor for us to be able to serve you and your family. We look forward to your return to stay at De Residence Pangandaran by Mabano Estates. Best regards, Management of De Residence Pangandaran.
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Tresya K. S.
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9.4

/10

Reviewed 37 week(s) ago

The villa is good, because it is still new. If there was breakfast it would be better, there is breakfast but you have to order extra and there is no buffet. The location to the beach is a bit further from the villa location, it takes quite some time to get there.
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5 people find it helpful

Accommodation's Reply
19 Aug 2024
Dear Tresya. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your experience and for taking the time to review De Residence Pangandaran by Mabano Estates. Glad to know that our service meets your and your family's expectations. It is an honor for us to be able to serve you and your family. We look forward to welcoming you and your family back to stay at De Residence Pangandaran by Mabano Estates. Best regards, Management of De Residence Pangandaran.
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D***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 39 week(s) ago

It was really fun staying here, unfortunately the place is a bit far from tourist attractions, the rest is good
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4 people find it helpful

Accommodation's Reply
27 Jul 2024
Dear D*i. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your stay experience and for taking the time to provide a review of De Residence Pangandaran by Mabano Estates. We are very happy that you chose our villa as your choice of place to stay while in Pangandaran. It is an honor for us to be able to serve you and your family. We look forward to welcoming you and your family back to stay at De Residence Pangandaran by Mabano Estates. Sincerely, Management De Residence Pangandaran.
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Raden F. L.
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10.0

/10

Reviewed 40 week(s) ago

less big mirror for women, only 1 bathroom
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4 people find it helpful

Accommodation's Reply
27 Jul 2024
Dear Raden FL Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your stay experience and for taking the time to provide a review of De Residence Pangandaran by Mabano Estates. We are very happy that you chose our villa as your choice of place to stay while in Pangandaran. It is an honor for us to be able to serve you and your family. We look forward to welcoming you and your family back to stay at De Residence Pangandaran by Mabano Estates. Sincerely, Management De Residence Pangandaran.
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Deby S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 41 week(s) ago

The security guard is very good, the receptionist is also very friendly, the food is delicious 😍 you can order it at the cafe!!
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6 people find it helpful

Accommodation's Reply
13 Jul 2024
Dear Valued Guest. Warm greetings from De Residence Pangandaran by Mabano Estates. Thank you for sharing your stay experience and for taking the time to provide a review of De Residence Pangandaran by Mabano Estates. Happy to know that our service meets your and family's expectations. Thank you for choosing our villa as accommodation while in Pangandaran. It is an honor for us to be able to serve you and your family. We look forward to welcoming you back to De Residence Pangandaran by Mabano Estates. Best regards, Management of De Residence Pangandaran.
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Billy N.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 60 week(s) ago

Semua nya oke bagus mulai dari pelayanan dan tempat nyaman, bersih. 👍 Note, hanya ac perlu di perhatikan saja supaya semua tempat dingin.

6 people find it helpful

Rina S. P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 63 week(s) ago

Untuk villa bagus, agak jauh dari pantai, tapi keluarga nyaman

2 people find it helpful

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Rita W.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 64 week(s) ago

Check out jam 11, lebih beberapa menit aja harus bayar 100.000, check in harus jam 2 pas padahal keadaan lagi kosong, di tambah securitynya ga ada bantu bawa barang padahal saya & anak bawa-bawa tas gede jalan dari gerbang ke cafe 🤣.

15 people find it helpful

Sidiek S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 67 week(s) ago

Nyaman, luas namun jam check out terlalu cepat pukul 11.00.

5 people find it helpful

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irwan c.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 67 week(s) ago

Begitu sampai tidak ada karyawan di meja reception dan harus menunggu. Beberapa waktu. Kapasitas kamar 5 orang (karena berenam harus tambah extra bed Rp 200.000/orang) saat ditanya extra bed bisa masuk di kamar yang single bed dan ternyata tidak bisa karena luas kamar tidak memadai. Saat masuk mendapati ada tusuk gigi bekas orang di atas sound system. Saat keluar dari kamar harus mematikan semua penggunaan listrik seperti lampu, televisi dan AC kalo tidak dikenakan biaya tambahan lagi (padahal setahu saya setiap hotel tidak pernah membatasi penggunaan listrik seperti AC dan lain-lain. Kamar mandi hanya 1 terasa sangat kurang mengingat jumlah orang ada 6 orang. Terasa kurang saat beres main dari pantai mau mandi karena harus check out apalagi airnya mengalir kecil. Saat malam bersantai di balkon kaget karena di depan balikon view nya kuburan. Bersantai di teras saat hujan jadi terhambat karena tidak ada canopy. APAR yang ada juga sudah expired. Fasilitas cukup lengkap ada kompor, dispenser, perlengkapan makan seperti piring, mangkok, gelas, sendok & garpu. Sabun mandi cair hotel kurang di monitor karena saat digunakan beberapa orang saja sudah habis.
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17 people find it helpful

Alfindo L. R.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 68 week(s) ago

Checked in intentionally 2 hours late. When I was told to wait another hour, he said it was being cleaned.
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11 people find it helpful

Wilman W.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 73 week(s) ago

There is a lot of charge if you bring a family group, it is calculated per person, whereas the application does not mention the charge per person, so if you bring your family and children it is not recommended to go there, the swimming pool is also not for children but for young people and adults, and There's no safety at all, lots of animals flying around, the car park is narrow, and it's far from the beach, I'm tired of going there. Very very very disappointing.
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39 people find it helpful

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