7.8
Pleasant

From 31 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.8

Meal

8.5

Location

8.8

Service and Facilites

8.1

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Traveler Reviews RedDoorz near Mataram University

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Customer reviews

z***h
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Business
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8.3

/10

Reviewed 3 day(s) ago

The room looks clean but there are no towels, toothbrushes and toothpaste like most hotels and the mattress is itchy, the sheets have stains and the blanket has mold, maybe it's just cleanliness but I get itchy sleeping here.
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Riky A.
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9.4

/10

Reviewed 3 day(s) ago

It's the best price to get a clean and neat room quality
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l***u
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Business
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8.2

/10

Reviewed 1 week(s) ago

close to durian sales, food and snacks. The room is just average, suit the very cheap price
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B***q
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Transit
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5.4

/10

Reviewed 5 week(s) ago

i checked in at night but only stay there for 40 minutes and we can’t stand the wall mold so we moved to another place, it stinks so bad and make us hard to breathe. they don’t even clean the trash bin, the trash from another guest r still there. the air con doesn’t work it’s broke, i know it’s cheap but alot of hotels or room with the same price as this place has better quality than this one. there’s no towel at all and i ask the butler for a towel n the towel looks like it comes from a colonial era😭 it stinks n from white turn to yellow (almost brown)😭 so yea guys you better do some renovation n deep cleaning for ur hotel, for the black things in your sheets just use some bleach, dish soap with hot water so it will come off 😭 as a hotelier i feel bad to write this review but i hope u guys can accept it as an advice 😭🙏🏻
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1 people find it helpful

Sirajuddin
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10.0

/10

Reviewed 8 week(s) ago

The hotel staff was friendly when they helped me check in to the hotel.
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Z***h
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Leisure
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6.1

/10

Reviewed 15 week(s) ago

The service and facilities are okay, but the cleanliness and comfort are not considered, the room is stuffy, dusty, and smells musty. Well, according to the price, it's cheap and cheerful.
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Guntur
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9.0

/10

Reviewed 23 week(s) ago

The atmosphere is comfortable, but the staff didn't ask whether I wanted my room cleaned or not.
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F***y
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5.4

/10

Reviewed 25 week(s) ago

Entering the room, you immediately see that the mattress has stains, the AC or remote is broken, the room is stuffy and smells musty, there are no towels.
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B***i
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Business
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6.5

/10

Reviewed 26 week(s) ago

The location is okay but the facilities are lacking. No towels, no soap, very slow wifi. The only plus is cold AC and spacious parking.
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1 people find it helpful

R***O
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10.0

/10

Reviewed 27 week(s) ago

The hotel staff is very friendly, the air conditioning quality is incredibly cold.
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W***u
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8.2

/10

Reviewed 36 week(s) ago

may need to be repainted, to look clean,
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1 people find it helpful

G***n
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Business
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6.0

/10

Reviewed 36 week(s) ago

Not suitable for tourists or people on business trips to the city of Mataram to stay here. The place is quiet, there are lots of snack and drink sellers near the location but the bed is not comfortable.
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a***a
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Staycation
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6.4

/10

Reviewed 41 week(s) ago

Hot water was not available, which was always available when I stayed there previously, the water pipes were clogged to the point of pooling, the room did not smell nice, and it was not very clean.
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AYU S.
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6.4

/10

Reviewed 66 week(s) ago

The owner is friendly, the rooms are nice, but damp.
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2 people find it helpful

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I Md E. W.
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6.4

/10

Reviewed 72 week(s) ago

Dirty bed linen. Not given towels. The soap is out.
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1 people find it helpful

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