8.5
Very Good

From 35 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.8

Location

8.9

Service and Facilites

8.4

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Traveler Reviews Scarletz Premier Suites Kuala Lumpur

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40

Customer reviews

atdoben l. g.
icon-Leisure
Leisure
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10.0

/10

Reviewed 9 hour(s) ago

Very nice and I'm so happy to stay in here.

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atdoben l. g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 hour(s) ago

Very nice, location very strategic and clean.

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i***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Nice place best view very recommended

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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 9 week(s) ago

Close to everywhere, easy to find transportation, the important thing is to just walk to KLCC.
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1 people find it helpful

L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

The check in and check out process is quite easy and fast. But there is still small plastic trash under the bedside table. Please pay attention to the cleanliness again. Thank you
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Candra R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Recommend for staycation in Kuala Lumpur.

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A***r
icon-Medical
Medical
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8.2

/10

Reviewed 24 week(s) ago

The elevator is damp, especially when it's time to check out. 20 minutes waiting for the turn to enter the elevator.
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2 people find it helpful

Ni putu m. p.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 25 week(s) ago

The elevator is very slow. Especially during checkout time.
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1 people find it helpful

E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 28 week(s) ago

Always come back to stay here. Close by KLCC.

2 people find it helpful

B***a
icon-origin-TRAVELOKA

9.0

/10

Reviewed 32 week(s) ago

When checking in with Premier it is quite faster because there are not many questions, there is no deposit. But the queue for the lift is really very uncomfortable, especially in the morning for breakfast, from the 42nd floor to the Ground, we have to be patient because the lift goes down every floor. It really made me panic if I would run out of oxygen, but that didn't happen. Solid in the elevator. It looks like you could add an elevator with that much room.
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3 people find it helpful

B***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 34 week(s) ago

Clean rooms. There was a problem with the window, but it was immediately responded to and dealt with. Everything went smoothly.
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2 people find it helpful

Anggita R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 46 week(s) ago

I thought the room that I booked has bathtub AND washing machine, because it was stated so in the app page. But alas, I had to choose either and which is why I was disappointed. I hope there is a compensation on this because the profile of the room does not match the reality. But during my LONG stay there, it was great, nice location and pleasant room. I just didn't really how the receptionist responded to my complaint.
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3 people find it helpful

S***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 53 week(s) ago

ดีมาก บรรยากาศดี ใกล้ตึกklcc เดินไป 5 นาที ถึง
+3

1 people find it helpful

Nichakorn S.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 61 week(s) ago

I arrived the hotel so early morning, the hotel have space for sitting and reception not 24 hours, the staff will come around 7:00am. Hotel environment is very good, not too far from Kuala Lumpur central just walk around 5 mins. Hotel quite busy when check-in and check-out time, I have waiting for elevator almost 1 hour when check-out day. The hotel has all the facilities available for guests such as swimming pool, fitness center and bar. The room I booked was very good with the bathtub and the bed so comfortable for sleeping, Worth for stay!
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1 people find it helpful

Nengsih
icon-origin-TRAVELOKA

8.1

/10

Reviewed 62 week(s) ago

Apartemennya bersih, peralatannya lengkap, tapi kasurnya kok keras ya, dan Wifi-nya lelet.

1 people find it helpful

Rusmawan S.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 63 week(s) ago

Kunci card tidak berfungsi. Sampai kami bolak balik dari lantai 36 mnnyakan solusi. Katanya disuruh menunggu petugas yang incharge. Krena ternyata petugas lobby hanya untuk check in. Manajemen hotel beda lagi. Bukan tanggung jawab lobby. 1 jam kami menunggu di luar kamar. Kedua kali kami ke lobby. Di beri angka password pintu. Tanpa menjelaskan lebih lanjut bagaimana cara memasukkan angka password. Berulang coba-coba. Dengan menempelkan lebih dulu kartu pass. Muncul tidak muncul-muncul. Sampai akhirnya kami mendapat kemudahan dari Allah. Kami coba dengan menempelkan tangan. (tanpa Pass card) ternyata bisa keluar angka. Lalu kami bisa masuk. Sampai sore tidak ada petugas yang konfirmasi ke kamar kami. What a stressfull experience. Semoga tidak terjadi pada customer berikutnya. Kalo terjadi. Segera minta angka pasworrd pintu. Tempelkan tangan anda. Lalu angka akan keluar. Jangan mau diminta menunggu petugas datang. Akan sia-sia.
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7 people find it helpful

Rudi
icon-origin-TRAVELOKA

5.2

/10

Reviewed 64 week(s) ago

The receptionist only passed the key without knowledge of the unit condition, no wifi, took so long time to wait for elevator.

2 people find it helpful

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