8.5
Very Good

From 25 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.1

Location

8.8

Service and Facilites

8.1

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Traveler Reviews Urbanview Erga Family Residence Syariah Surabaya by RedDoorz

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Customer reviews

Desi A. A.
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8.5

/10

Reviewed 2 week(s) ago

The room and toilet are quite clean. The staff are friendly. The location is quite close to the bus stop so you can go anywhere easily if you don't bring your own vehicle.
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S***i
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9.7

/10

Reviewed 3 week(s) ago

Affordable accommodation near Royal, downtown, near shops and food stalls. The room is also clean with a spacious bed for 100, but the sheets still have stains that haven't been washed, the bathroom is clean, there are towels and 2 mineral waters. Staying with 1 family fits the bed with two kindergarten children. Worth it with a budget of 100, can try again to stay there, it's cheap and comfortable. When I got a voucher, I only paid 60k, which was really wow, it was quite good for a family of four, the bed was enough.
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E***a
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9.1

/10

Reviewed 8 week(s) ago

It's nice and comfortable, and clean too. The downside is that the TV can't be turned on 😭 but the other facilities are normal and good
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2 people find it helpful

Lena k.
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Business
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9.4

/10

Reviewed 14 week(s) ago

Close to city center, top and clean
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U***R
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Staycation
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8.4

/10

Reviewed 15 week(s) ago

Friendly and very helpful for your trip
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2 people find it helpful

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Ana U.
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9.4

/10

Reviewed 15 week(s) ago

Every time I go to Surabaya, I always come here, it's close from anywhere, you can go to Royal Plaza, it's close to my house in Surabaya.
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3 people find it helpful

R***i
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6.1

/10

Reviewed 16 week(s) ago

it was a bad experience staying here
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a***a
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Staycation
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8.8

/10

Reviewed 19 week(s) ago

The 3rd floor on the right side from the stairs is the best.
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a***a
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8.2

/10

Reviewed 20 week(s) ago

Just so-so. There's a price for appearance. Seems like a family business. The female receptionist is friendly. Especially after knowing that my wife and I showed our marriage certificate. The male was a bit unfriendly. Served half-heartedly.
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3 people find it helpful

A***y
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Business
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10.0

/10

Reviewed 20 week(s) ago

The hotel is very nice, the water is strong, the facilities are adequate, it is close to Royal Plaza, just by walking you can reach the front of the laundry and it is close to food vendors.
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1 people find it helpful

M***a
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8.5

/10

Reviewed 23 week(s) ago

Got it on the 3rd floor, it's quite tiring to go up there. The AC is cold, the room is small. Got 2 bottles of mineral water. Sharia, staying with my husband and children. Close if you want to go to Royal Plaza, just walk.
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2 people find it helpful

Joko W.
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8.5

/10

Reviewed 36 week(s) ago

For a budget hotel, it's not bad. Cold AC, soft mattress. Towels are provided, but it's best to bring your own from home. Early check in costs 30k. Strategic location, near the shopping center (Royal Plaza, can walk), near the Unesa Ketintang campus, lots of culinary and laundry around the hotel. Stayed here for 3 days because I wanted to find a boarding house for my child who wanted to study at UNESA.
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5 people find it helpful

JANNAH J.
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10.0

/10

Reviewed 40 week(s) ago

The price is quite affordable, close to the royal plaza.
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2 people find it helpful

Usqi K.
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6.0

/10

Reviewed 57 week(s) ago

Check in jam 11 malam, nyampe kamar bingung nyari colokan listrik yang tersembunyi ternyata di belakang bantal. Pagi jam 7 nitip kunci karena masih mau keluar sebentar bukan mau checkout. Pas balik jam 10 minta kunci ke resepsionis si Mbak bingung nyari kuncinya, katanya dibawa temannya ke kamar. Ternyata kamar sudah terbuka, mau dibersihkan, air mineral sudah hilang. Untung saya tidak meninggalkan barang berharga di kamar. Kok keburu banget ngusir tamu. Batas checkout kan jam 12. Cukup sekali aja. Buat yang belum nginap mending cari tempat lain aja.
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3 people find it helpful

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