Bad service, dirty rooms, employees like thugs. Those who bring cars are still asked to park 20 thousand

The service is not very friendly, the room is still dirty, there are footprints on the bed... 🙏🙏

The guard is very rude. His words are rude. Really regret staying here.

I think travelloka must visit this bad place to understand the situation how much bad this place during my last trip I booked three hotels 1st was in banyuwangi 2nd was I'm bali 3rd was in Surabaya. 2nd anf 3rd one worst experience in my life travelloka must return my last two stay money to me. Because both the places were so much bad 😞.

Staying here was the worst experience for me. Starting with the receptionist who 's too rough, the air conditioner who 's not cold, the cleanliness of the toilet who 's not maintained. He knows he 's taking a lot of bad criticism, but not fixing it, it 's getting worse and worse.

Staff is very rude and has no manners, room is dirty.