The hotel is small yet so comfy. I enjoyed staying here cos the ambience is old and relaxing. The receptionist was super helpful though they didn’t speak english very well. All the tidiness will make you amaze and make us rest very well.
OK first of all the hotel location is best if you just came back from osaka or kyoto by shinkansen because its only distance walk to the hotel. But because of the close distance to the busy station the hotel become very crowded. You can drop your luggage at their lobby for free but the queue itself is very long. And the staff also not very helpful and attentive as I'm a mom travelling with twins toddler and 4 suitcase. Not offering any help with cart or anything.
Very convenient & quiet location. Shiodome Station is just downstairs connected to hotel, and Shimbashi is just 3 mins walk. Very well connected to the different JR lines. Rooms were clean and comfortable. 👍🏻
A huge thank you to Ms. Tuyen Dinh at the hotel for providing excellent service and special care to my family during our stay. Her dedication, support, and genuine concern for our needs truly made our experience memorable. We felt so welcomed and taken care of. Thank you for going above and beyond!
The hotel is close to Imperial Palace where we can run in the morning. The room is very clean and staff are very helpful. The location is also near the MRT, love it.
Great loc, clean, very warm during winter, friendly staff, many shops and good resto near the hotel, will definitely come back to this hotel when I visit tokyo
Very good location, also they allow me early chek in, staff very helpful they speak english fluent. Clean Room no smell pillow. Definitely will stay here again if Comeback to tokyo
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