The place where I always staying when I visit Penang. It was called "Glow Hotel" before. Perfect location, there's many hawkers and restaurants nearby. The staff is really helpful. Room is OK and we get a free refill water near the lift each floor.
The hotel is old. Everything is old in the room. The toilet was very smelly, even it 's cleaned, made us can't sleep. The towels are old, dull and torn. No slippers, no face tissue. But, the wifi was OK.
Its a good experience clean room etc. But 3pm check in time was not something that we sign up for it should be earlier. No idea if that 's nationwide policy or just sunway policy.
The staff was friendly, but shower holder cannot hold the shower. Cleanliness can be improved. It is also time for them to upgrade their hotel internal fixtures.