Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
Good connection esim, easy installation, recommended 👍🏼 in both countries
Available Ticket(s) for You
Overall Ratings & Reviews 4G eSIM for Southeast Asia (5 Countries), Hongkong & Macao by GoHub
Traveloka (281)
8.1
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Traveler Reviews 4G eSIM for Southeast Asia (5 Countries), Hongkong & Macao by GoHub
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40
40
L***a
10.0
/10
Reviewed 6 day(s) ago
good hospitality, i leave my luggage until midnight in receptionist
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L***i
10.0
/10
Reviewed 3 week(s) ago
All good, no issue with activation and the speed was faster than the hotel wifi
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H***a
10.0
/10
Reviewed 5 week(s) ago
Easy to redeem works very well..
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NA
Nguyen A.
10.0
/10
Reviewed 5 week(s) ago
Sim works smoothly for my travel
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BN
BACH N. H. Y.
10.0
/10
Reviewed 6 week(s) ago
It’s nice and easy to use this service
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PP
Phuong P.
10.0
/10
Reviewed 7 week(s) ago
Esim is easy and quick to use
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2 people find it helpful
K***g
10.0
/10
Reviewed 7 week(s) ago
It is so easy to use. The signal is very good. Thank you so much
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DT
DO THI N. N.
8.0
/10
Reviewed 8 week(s) ago
Its good to used the esim of Gohub
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TT
Thanh T. P.
10.0
/10
Reviewed 8 week(s) ago
Cheap price, easy to use, very convenient
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PT
Pavlina T.
4.0
/10
Reviewed 9 week(s) ago
Freaking slow, no connection
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DS
Dr Syuhada D. A.
4.0
/10
Reviewed 10 week(s) ago
not compatible with my phone. cannot use at all
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A***A
6.0
/10
Reviewed 11 week(s) ago
Find out carefully because 1Gb a day is too little... if you don't watch any videos, it will run out very quickly. 30 min
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H***g
6.0
/10
Reviewed 11 week(s) ago
Very Weak 4GB at Malaysia. Not recommended.
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Nga N. P.
8.0
/10
Reviewed 11 week(s) ago
1gb/day in Vietnam is fine, but in Malaysia and Singapore, I don't know why it runs out very quickly, even though I don't use anything other than searching for directions.
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S***n
10.0
/10
Reviewed 14 week(s) ago
The connection is good. Just remember to turn on data roaming in order for the esim to work properly.
1 people find it helpful
T
Tam
6.0
/10
Reviewed 14 week(s) ago
The signal is unstable, 30% of the time it shows no service, so I have to buy another SIM card.
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B***H
10.0
/10
Reviewed 16 week(s) ago
Im pleasant to use this service, it’s easy to use and also got the support from staffs fastly
1 people find it helpful
TT
Thi T. T.
6.0
/10
Reviewed 17 week(s) ago
High price compared to normal sim, laggy network...
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K***e
10.0
/10
Reviewed 17 week(s) ago
I had a problem with connecting with my Esim, but their customer service is fast and able to assist me. Highly recommended.
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Le Lam K. D.
10.0
/10
Reviewed 17 week(s) ago
Activate the SIM card before the flight and automatically use 3G via Singapore-Malay