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State of Queensland (4,647 Resorts)
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Gladstone (79 Resorts)
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Heron Island Resort
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Heron Island Resort
Resorts
8.4
/10
Very Good
258 reviews
What Guests Say About Their Stay
Amanda
10.0
/ 10
Absolutely loved it. I’ll be back again for sure. The wildlife was amazing. Fabulous buffet breakfast.
The staff were so kind and helpful. Big thank you to nurse Liz.
Corena
10.0
/ 10
Heron Island was really organised, when we arrived off the Ferry there was a brief and we knew exactly where to go after the brief was finished. The lunch and dinner was pre booked by the accomodation and we liked that and a lovely buffet breakfast was included in our stays price. When we booked into our accomodation we even recieved beach towels, which we did not even think would be provided.
The rooms are neat and tidy, they are normal rooms not super flash but you had everything you needed. There were no aircons, but we had fans. The birds on the island make noises in the evenings, so earplugs are provided by the accomodation. They really think of everything.
The stay was lovely, at Heron island you do not spend a lot of time in your room, since the beach, snorkelling, diving, all the activities are just too amazing on the island.
This was one of our best holidays we have had and the staff really made things easy and were very helpful to make our stay absolutely lovely.
Daniel
10.0
/ 10
Coral bleaching makes the lace a bit unattractive if you want to see coral. Our visit was marred by High winds which churned up the water and limited visibility when snorkeling. Got to see turtle hatchlings march to the see. We first came in 2012 and it was amazing. Now 12 years later the rooms are clean but show their age. Beautiful birds but expect to get poo dropped on you as they roost often over the walking path. There are complementary guided nature walks that are worthwhile taking.
In the Area
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Via Gladstone, Gladstone, Queensland, Australia, 4000
Main Facilities
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Restaurant
Swimming Pool
WiFi
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Available Room Types in Heron Island Resort
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What's around Heron Island Resort
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Via Gladstone, Gladstone, Queensland, Australia, 4000
Discover More About Heron Island Resort
Location
Heron Island Resort is a resort in a good neighborhood, which is located at Gladstone.
About Heron Island Resort
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Heron Island Resort exclusively for you.
With all facilities offered, Heron Island Resort is the right place to stay.
All facilities in Heron Island Resort
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Beach towel
- Private beach
- Pool sun loungers
Hotel Services
- Tours
- Luggage storage
- Express check-out
- Front desk
- Laundry service
- Concierge
General
- Parking
- Banquet
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
Food and Drinks
- Bar
- Snack bar
Connectivity
- WiFi (surcharge)
Shuttle Service
- Ferry terminal shuttle (surcharge)
Business Facilities
- Meeting rooms
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Heron Island Resort
Important Note
- Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
- Uncovered self parking fee: AUD 11 per night
- Rollaway bed fee: AUD 75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The listed destination fee is charged for a maximum of AUD 21 per person, per stay.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. There is no cell phone service at this property due to its remote location. This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Available rooms at Heron Island Resort | 112 |
Number of floors in Heron Island Resort | 1 |
Another facilities in Heron Island Resort | Beach umbrella, Outdoor pool, Garden, Spa, Beach towel |
Frequently asked question in Heron Island Resort
What are available facilities at Heron Island Resort?
There are top facilites at Heron Island Resort such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Heron Island Resort?
The standard check-in time at Heron Island Resort is starting from From 15:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Heron Island Resort
Traveloka (1)
Other sources (258)
8.4
Very Good
From 258 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
8.8
Service and Facilites
8.4
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Traveler Reviews Heron Island Resort
Number of reviews per page
20
40
Top reviews
Amanda
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely loved it. I’ll be back again for sure. The wildlife was amazing. Fabulous buffet breakfast.
The staff were so kind and helpful. Big thank you to nurse Liz.
Carrissa
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Heron Island is a brilliant opportunity to snorkel with beautiful sea life. Sharks, rays, turtles and coral that is starting to come back to life. The island itself is wonderful. Loads of turtles coming up the beach each evening and hatchlings popping out of the sand all over.
The accommodation however is absolutely dreadful! It is severely dated with no air conditioning, broken locks, missing louvred glass in the windows, coupled with the fact that you aren’t allowed to bring food, makes for a very expensive trip, especially with young children.
Considering the price you pay to get there and stay, I would expect nicer, albeit basic rooms, and cheaper food options for young children and families.
Read More
Corena
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Heron Island was really organised, when we arrived off the Ferry there was a brief and we knew exactly where to go after the brief was finished. The lunch and dinner was pre booked by the accomodation and we liked that and a lovely buffet breakfast was included in our stays price. When we booked into our accomodation we even recieved beach towels, which we did not even think would be provided.
The rooms are neat and tidy, they are normal rooms not super flash but you had everything you needed. There were no aircons, but we had fans. The birds on the island make noises in the evenings, so earplugs are provided by the accomodation. They really think of everything.
The stay was lovely, at Heron island you do not spend a lot of time in your room, since the beach, snorkelling, diving, all the activities are just too amazing on the island.
This was one of our best holidays we have had and the staff really made things easy and were very helpful to make our stay absolutely lovely.
Read More
zhong
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Heron island is beautiful
Daniel
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Coral bleaching makes the lace a bit unattractive if you want to see coral. Our visit was marred by High winds which churned up the water and limited visibility when snorkeling. Got to see turtle hatchlings march to the see. We first came in 2012 and it was amazing. Now 12 years later the rooms are clean but show their age. Beautiful birds but expect to get poo dropped on you as they roost often over the walking path. There are complementary guided nature walks that are worthwhile taking.
Read More
Jan
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff are so very professional and pleasant, usually in a big group like that there would be someone a bit grumpy! Not a one! The knowledge of the group leaders is astounding! Just loved it!
Annie
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The rooms were bare bones but the island experience was spectacular! The beds were clean and comfortable and staff was very responsive. The access the nature and marine life is priceless. This is not an all inclusive resort so expect to pay for everything else from any excursions, coffee, a roll away bed and meals. (Except breakfast) However beach towels, snorkel set and water are included! (Filtered tap water) The resort offered bird, reef and island walks. All educational and inspiring! The views, water, sunsets and marine life were incredible. Wonderful to show our children to respect our earth and do everything we can to counter the effects of climate change/global warming.
Read More
Craig
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Had to go to reception to get toilet roll and to get bathroom soap filled (was empty), the day after the room was serviced! Didn't empty the bathroom bin when serviced either. Basically the reef and environment are great, but do not expect any more than 2 stars as far as room servicing goes.
Adnan
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful
Junko
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We could see beautiful views from the window. Great experience!
Thomas
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Holiday trip. The only bad thing is the resort controls arrival time as the only way to get there is by the ferry sponsored by the hotel. Yet, our room was not ready upon arrival.
Kristy
with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
Shane
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Absolutely stunning nature
Sharon
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We liked the island. Most staff was friendly. Appreciated the towel exchange. Booking for certain times at the one restaurant was limiting.
My biggest suggestion is the room quality. Bathroom cabinets wood splitting. Furniture very worn out and wobbly.
Kem
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful, good activities, snorkeling was great.
Verified traveler
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
-ve: Self service to replenish towels, ants get into your room,
+ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
Sourish
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
Michael
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Pricey meals. Meal quality was very average. We had to have the shower head replaced. Recommend chairs in room to have padded legs to reduce noise from unit above.
Arash
Leisure Family
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Heron Island's natural beauty is captivating, a true paradise for nature enthusiasts. Yet, the stay was dampened by the property's dated and poorly maintained condition. Ant infestations were a notable discomfort, detracting from the island's charm. Attention to maintenance is crucial for a better visitor experience.
Benjamin
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Amazing location and surrounded by wildlife non-stop
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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