Entourage sur-le-Lac

Beautiful, clean property with a very well-equipped gym. My husband and I really enjoyed the yoga with Melanie. There are plenty of activities for families to enjoy. What stood out the most? Definitely the customer service. The staff working at the reception and at the restaurant were exceptionally courteous, kind and polite. We also really enjoyed the restaurant’s breakfast and the bar’s cocktails. We will definitely return and try out the restaurant for dinner next time!

Une belle escapade tout près de Québec

Properly is a gem. Our family will return next year or even sooner.

Great location. Beautiful view.

My family and I had a great time staying Entourage, the view was phenomenal from my Penthouse room. And the bar and restaurant downstairs offer great selection of beverages and foods. Staff were very friendly and attentive. We didn’t try the spa services at the resort but look forward to going back for another vacation.

Premier séjour, mais ça ne sera pas le dernier! Confort, tranquillité et propreté incomparables! Personnel professionnel et chaleureux! Nous aurions aimé que notre séjour soit plus long pour profiter des activités offertes. Nous y retournerons sans aucun doute!

My experience with this hotel was amazing. Staff were very friendly, approachable and helpful. The hotel is very clean and it makes me feel like home.

Nice property and very well maintained

Staff are very helpful and friendly. The room is very clean and spacious. Game room is great for kids. I would definitely come back in summer.

Would stay at again

It's a nice resort with few, but major shortcomings. The room was very nice and spacious, but housekeeping was not. The room was very dark at night time, and on top of that reading lights were broken. The telephone didn't work. Every single towel they gave us was torn apart with shrubles hanging from it. I couldn't resist to take a few photos of this malfeasance. I had to go down to reception which located far from us to tell them about it since the phone in our room was broken. In my opinion, every single room must be checked by a supervisor for readiness and not be left up to the maid. And now let's talk about their restaurant. We tried it for breakfast and dinner. Breakfast buffet had very limited selection of food, but it's price was not up to the quality and value. The lox I ordered from the menu smelled spoiled and fresh fruit salad was not fresh at all to the point of not being edible. I've never seen a restaurant in a hotel who takes reservations for breakfast instead of being able to come and wait your turn. We didn't know about it, so we couldn't have breakfast one day because they were completely booked. The dinner menu was a real "Masterpiece". The menu selection of weirdly combined food and ingredients with fancy names was very limited. The tiny portions were not even suitable for kids. So, the bottom line. There are better choices available. We wouldn't stay at this place again.

Best hotel in Canada! I almost don’t want to tell the world about this place, because they sell out fast, but it truly is my happy place.

Beyond amazing!!! Loved this hotel, and can’t wait to go again next year. Super clean, modern rooms. Restaurant had a very nice varied menu, coupled with exceptional service. A plus was the lake was frozen (12/26/2024) enough to walk on, so we got some exercise. Some people had bicycles on the lake that looked fun for the younger ones. Staff is very professional.

Fantastic hotel! Highly recommended

The staff were kind and willing to assist. The hotel was clean and the room was nice

Clean and beautiful decor. Lots of amenities for kids and a frozen lake to hike and skate on. They have free skates which is a nice in case you forgot your own.

What a beautiful place to stay!

Très beau complexe, c’était notre 3e visite et nous ne sommes jamais déçus. Parfait séjour en couple, il y a tout pour la famille et les enfants aussi. L’endroit est propre et calme. Peu importe la chambre, la vue et la décoration sont très belle.

Vraiment une place magnifique et paisible.

Our stay at Entourage sur-le-lac in August was perfection. We booked one of the studios which was gorgeous. It was a brilliant size with our own little kitchenette and balcony overlooking the beautiful lake. The hotel is a short drive away from Quebec City. Worth being out of the hustle and bustle of the city to enjoy the countryside and the lake. It is still close enough to enjoy everything touristy in the area. We loved being able to enjoy kayaking on the lake for free as part of staying in the hotel. The food in the restaurant was also delicious. I am already desperate to return. Thanks for an amazing stay!