Hyatt Place Ottawa West

Very clean, always a good stay.

The hotel still feels new, the rooms are clean, pool and gym centre are well organized, the restaurant and breakfast area are well designed and the food is great wide a decent selection.

Breakfast was delish! Will definitely stay again in the future.

The friendly atmosphere and cleanliness. Also a very convenient location. Loved everything about the place.

My boys absolutely loved their stay and the hotel was very helpful!

Like the pool and fitness center. The Breakfast included and very good. The parking is free and a pleasure. The rooms are clean and comfortable.

Clean, modern hotel! Loved the spacious rooms and walk in showers

Great, clean hotel, close to everywhere we needed to be. Great customer service.

Very clean, friendly service, great restaurant right across the parking lot! The breakfast was great..way better than your average continental breakfast.

Pool

Only problem was loud hockey teams

Nice and clean. Pleasant experience.

Conveniently located close to the highway. Room was spacious and comfortable. Breakfast has great variety. I recommend.

Price quoted on expedia $269, the price charged was $399. After rausing issue to staff, the explanation was must be exchange rate and did mothing more than apologize.

We stayed for 1 night and unfortunately there was a hockey tournament staying as well. I've stayed in all the Bells Corners hotels while visiting family over the years and I have NEVER had such an awful experience with hockey tournament guests before (or the inaction of the hotel staff). We were placed on the 2nd floor and pre-teen boys were permitted to run up and down the hallway, yelling, and slamming doors until 1am. We called the front desk a couple of times who said they'd "send up security", at which point the noise would stop for a few minutes and then resume (presumably after the "security" left). I won't spend time here complaining about the selfish and ignorant parents who permitted such behaviour from their kids in a public hotel space, but I'll focus on the hotel itself. Hyatt, I'm not sure it takes that much to PLAN for these events and STOP placing regular guests on the same floor as hockey tournament families. Or, have "security" (or someone) posted on the floors permanently for the evening hours to ensure this behaviour doesn't happen. I realize it's all about the money and packing as many people in as you can, no matter what rooms are available, but you've lost a member here and with our friends and family who also choose Hyatt. It's an insult to have had to pay what I did for the pleasure of little sleep and alot of disturbance.

Front desk staff was pleasant

Front desk was quick, thorough and friendly, service at the little restaurant in the lobby was great. She offered us waters right away and was knowledgeable on the menu

Good location, lobby restaurant, friendly staff.

Great hotel spacious and clean rooms! Good breakfast options!

New property. Very clean. Comfortable beds. Friendly staff. Will definitely stay here again. Highly recommend.