Sandman Inn Cache Creek

Based on the price you get what you pay for. Little surprised it is part of the Sandman group. Generally higher standards with them

It was great

Outsite my door smoking employees

Stayed end of November. No heat turned on in room even though we had a reservation. Froze and no heat in the bathroom. Bed was good but that’s it. No one at the front desk. I guess they do all duties. Waited 20 minutes to check in

Comfortable beds, well appointed room.

Adequate

Nice location very helpful staff. The room was in need of a refresh of paint and trim. It was just old and tired appearance. This could be a great property with a little love from the owner.

Unbelievable go-round with the check-in. Booked through Expedia. Asked for a room with 2 beds. Discovered that Expedia incorrectly booked one bed. I needed two. The hotel was nearly empty, so there was no reason they couldn’t correct this on the spot. The manager kept saying there’s nothing she can do because it’s Expedia’s fault. I then said ok, you have rooms with 2 beds available. I’ll give you $20 to take care of it. She then changed her tune and said she could take care of it after all. But it would cost an extra $26(+change) per night. So I begrudgingly paid $53 extra for the 2 nights. I told her I’d be writing a negative review and she pleaded with me not to. I expect someone to reimburse me for this unnecessary expense and hassle.

Property is run down. Pruce is high for conition of property

Nice

It was ok just stayed one night travelling through

Nice hotel in cache creek. Very polite staff on the hwy with no noise. Stayed here lots and enjoy it everytime.

Old

Getting to be a pretty old and neglected property. Parking isn’t as good as other options in Cache Creek. Price is high, probably in line with corporate standards but not great value considering. Staff was friendly.

Friendly staff.

2 star property, good service, great fluffy towels

The creek and picnic table was a nice amenity especially on hot summer days and nights. Cherry late night staff! Room was very clean and comfortable. Late night check in available is very convenient when travelling times are uncertain.

Property is in terrible rundown condition.

grounds were dry and weedy. trailer was being unloaded at 0300 in the morning. rooms need to be repainted and air conditioning upgraded.

The hotel seemed clean enough but was generally so run down. The tub was stained so hard to know if it was cleaned. Everything is very old, needed a metal key to open the door instead of a key card. That wasn’t an issue but just goes to show how old everything is. No breakfast included. We were pretty sure the bed advertised as a queen was actually a double.