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Hilton Urumqi

Name: Hilton Urumqi
Address: 1237 Hongguang Hill Road, Midong District, Xinshi Qu, Ürümqi, Xinjiang, China, 830017, 1237 Hongguang Hill Road, Xinjiang, 830017, China

Hotels

8.2

/10

Very Good

41 reviews

What Guests Say About Their Stay

William

10.0

/ 10

First class accommodation with friendly staff. Excellent breakfast with lots of selections

Verified traveler

10.0

/ 10

it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!

Verified traveler

10.0

/ 10

Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.

In the Area

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1237 Hongguang Hill Road, Midong District, Xinshi Qu, Ürümqi, Xinjiang, China, 830017

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hilton Urumqi is located in area / city Xinshi Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hilton Urumqi

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1237 Hongguang Hill Road, Midong District, Xinshi Qu, Ürümqi, Xinjiang, China, 830017

Discover More About Hilton Urumqi

Location

Hilton Urumqi is located in area / city Xinshi Qu.

About Hilton Urumqi

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hilton Urumqi exclusively for you.

Hilton Urumqi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hilton Urumqi.

All facilities in Hilton Urumqi

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Shops
Indoor pool
Garden
Shops
Health club
Steam room
Pool sun loungers

General

Parking (surcharge)
Smoking area
Parking
Banquet
Reception hall

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Meeting rooms
Conference rooms

Food and Drinks

Bar
Breakfast
Nightclub

Nearby Facilities

Souvenir shop
Grocery
ATM/Banking

Connectivity

LAN Internet
Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hilton Urumqi

Important Note

Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
Uncovered extended parking fee: CNY 77 per day
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 6:00 AM and noon
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 322.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 12:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hilton Urumqi	383
Number of floors in Hilton Urumqi	11
Another facilities in Hilton Urumqi	Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Hilton Urumqi

What are available facilities at Hilton Urumqi?

There are top facilites at Hilton Urumqi such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hilton Urumqi?

The standard check-in time at Hilton Urumqi is starting from From 12:00 while the latest check-out time is at Before 12:00

Does Hilton Urumqi provide breakfast?

Yes, Hilton Urumqi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hilton Urumqi

Overall Ratings & Reviews Hilton Urumqi

Traveloka (1)

Other sources (41)

8.2

Very Good

From 41 reviews

Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Hilton Urumqi

Number of reviews per page

Top reviews

William

Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

First class accommodation with friendly staff. Excellent breakfast with lots of selections

Daolong

Business

6.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

It is hard to get a Taxi.

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 277 week(s) ago

Expedia Group verified review

K. Nalin

10.0

/10

Reviewed 284 week(s) ago

Hotels.com verified review

Wonderful hotel with great service & most helpful staff.

Stephen

Friends and Family with Children

8.0

/10

Reviewed 286 week(s) ago

Expedia Group verified review

Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.

Verified traveler

Leisure

10.0

/10

Reviewed 289 week(s) ago

Expedia Group verified review

Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.

STANLEY

4.0

/10

Reviewed 299 week(s) ago

Hotels.com verified review

A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 310 week(s) ago

Expedia Group verified review

Check out at 14:00 is the best way for me. Thanks so much!

Verified traveler

4.0

/10

Reviewed 316 week(s) ago

Hotels.com verified review

I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..

Shah

Business and Leisure Family

10.0

/10

Reviewed 320 week(s) ago

Expedia Group verified review

Outstanding service. Definitely the best hotel in Urumqi

Verified traveler

4.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

Hotel looks nice. Staff is friendly. Room didn’t have AC. They provided a portable AC unit that didn’t work, it was a glorified fan. Lowest temperature we saw in the room was 28C(82F). Hottest was 31C (87F). The night before we had an early train to bring us out of town we requested a taxi from the concierge. The next morning the front desk told us the taxi was outside, however there was no taxi. We had to walk out to the street and hail a taxi, which took about 20min at 7AM Beijing time or 5AM their local time. We barely made our train. Most of the items on the menu are not available. Friend tried to order the creme brûlée. Waitor told us it took to long to make so we weren’t allowed to order it. Overall, a pretty miserable stay.

Verified traveler

6.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

The facility is very very new and very good, but maybe it is too new, the "software" is still not perfect, such as bar, room temperature control, etc. But I would recommend to my friends anyway. Overall, it is a good hotel.

10.0

/10

Reviewed 447 week(s) ago

Expedia Group verified review

New hotel, friendly staff, clean rooms with lots of amenities. Close to exhibition center and Buddha park. 25 minutes from airport.

Verified traveler

10.0

/10

Reviewed 469 week(s) ago

Expedia Group verified review

Excellent hotel with all you would expect from a brand new Hilton. Not fully open yet so can improve. Bit far away from the town centre.

Jingrong

Friends and Family

10.0

/10

Reviewed 278 week(s) ago

Hotels.com verified review

前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。

Verified traveler

Leisure Family

8.0

/10

Reviewed 288 week(s) ago

Expedia Group verified review

ほとんど英語が通じない烏魯木斉の中でしたが、ほぼ全スタッフ英語が通じ助かりました。朝食も美味しく、スタッフの方々の対応も素晴らしかったです。お部屋の方も綺麗で快適でしたが、一点冷蔵庫が壊れていて開きませんでした。

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 293 week(s) ago

Expedia Group verified review

クラブルームでしたが、朝食サービスがなかったのはやや残念です。

Mingjun

8.0

/10

Reviewed 324 week(s) ago

Hotels.com verified review

硬件设施较好，早餐不错。开发票比较麻烦，最后也没开成

lin

8.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

wifl常断线，其它都很好。目前，周边没有便利店等商业设施

Verified traveler

8.0

/10

Reviewed 346 week(s) ago

Hotels.com verified review

希尔顿的装修风格适合出差商务人士，旅行的话没有想象中的好，不过很干净

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.