Pan Pacific Suzhou

Hotels
9.5
/10

Exceptional

9 reviews

What Guests Say About Their Stay

Pei Wen
10.0
/ 10
First of all, Pan Pac Suzhou (吴宫) is definitely worth the price. The scenery within the hotel premise is really fantastic, tranquil and serene. Makes you feel like you just stepped into a majestic chinese mansion. Breakfast buffet was so super good ! We had lunch at the Haitianlo restaurant, the food was very nice and affordable! There is a laundry room at lvl 1 with free washer dryer and detergent, laundry bags were provided too. The indoor pool was heated and there was a lifeguard on duty. Our room was at the XiXiaLou side. The hotel staff were very ftiendly and helpful, doorman was also very helpful! I would definitely return here if I come to Suzhou again. Would recommend to friends and family too.
Siang Hwa
10.0
/ 10
Good breakfast buffet spread. Nice and peaceful hotel ground. If you do not mind a bit of walking (10-15 minute), there are many food outlets and a shopping mall
Kenny
10.0
/ 10
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
In the Area
See Map
259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Pan Pacific Suzhou is located in area / city Canglang Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pan Pacific Suzhou

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259 Xin Shi Road, GuSou District, Canglang Qu, Suzhou, Jiangsu, China, 215007
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Location


Pan Pacific Suzhou is located in area / city Canglang Qu.

About Pan Pacific Suzhou

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Suzhou exclusively for you.

Pan Pacific Suzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pan Pacific Suzhou.

All facilities in Pan Pacific Suzhou

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Others

Things to Do

  • Beach umbrella
  • Indoor pool
  • Garden
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Sports and Recreations

  • Outdoor tennis court
  • Billiard
  • Fitness center
  • Tennis court

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Pan Pacific Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 68 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 18:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Pan Pacific Suzhou
336
Number of floors in Pan Pacific Suzhou
5
Another facilities in Pan Pacific Suzhou
Beach umbrella, Indoor pool, Garden, Outdoor pool, Sauna

Frequently asked question in Pan Pacific Suzhou

What are available facilities at Pan Pacific Suzhou?
There are top facilites at Pan Pacific Suzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Suzhou?
The standard check-in time at Pan Pacific Suzhou is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Suzhou provide breakfast?
Yes, Pan Pacific Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Pan Pacific Suzhou

Traveloka (9)

Other sources (378)

9.5
Exceptional

From 9 reviews

Provided by travelers on
Cleanliness

9.7

Room Comfort

9.5

Meal

9.6

Location

9.5

Service and Facilites

9.5

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Traveler Reviews Pan Pacific Suzhou

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Customer reviews
Mei L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

I will come back one day. I love to stay there. Very recommended hotel. I love the park.

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F***t
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Leisure
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10.0

/10

Reviewed 7 week(s) ago

The Pan Pacific Hotel in Suzhou offers a luxurious and comfortable stay with exceptional service. Located in the heart of the city, the hotel combines modern design with traditional elements, reflecting Suzhou’s rich cultural heritage. The rooms are spacious, elegantly designed, and equipped with all the necessary amenities, ensuring a relaxing atmosphere. The staff is highly attentive, offering impeccable service throughout the stay. Whether it’s concierge services, dining recommendations, or room service, they go above and beyond to make guests feel welcome. The hotel's dining options are equally impressive, offering a variety of international and local cuisines, with the signature Chinese restaurant receiving high praise for its exquisite dishes.
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J***a
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Staycation
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8.2

/10

Reviewed 20 week(s) ago

Beautiful hotel, in hotel a lot of activity is included in room price.

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Wenny R.
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Leisure
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9.1

/10

Reviewed 43 week(s) ago

Overall the hotel service and facilities are good but it located quite far from the lively Suzhou city center.

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v***s
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 49 week(s) ago

Simply amazing hotel. Connecting to huge garden.

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wenny w.
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Leisure
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10.0

/10

Reviewed 59 week(s) ago

Very beautiful hotel. Good service and friendly staff. Breakfast was very cheap and worth it. Many varieties and delicious. Rooms were clean, quite spacious. As guests, we were allowed to wear traditional clothes free for 1 hour (selected item) or pay,¥30/hour or if we choose to pay for make up and heir do (¥ 175), we can wear the traditional clothes up tp 5pm. But need booking. So better do earlier. Convenience store located just across the road.
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Yenni S.
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Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 303 week(s) ago

5 star hotel with great facilities including free entrance to go to Panmen scenic area. Have indoor and outdoor pool. But it will be better if breakfast included.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.