Shangri-La Nanjing

Hotels
8.8
/10

Very Good

167 reviews

What Guests Say About Their Stay

Jocelyn
10.0
/ 10
Perfect check in experiencs. Super helpful and we upgraded 2 rooms to executive suite so as to have connecting rooms as we have children travelling with us. Suite comes with free bfast, afternoon tea and dinner at the club house. Nice view at 40th floor club house Every staff was attention to details! Didnt manage to get the name of a staff serving bfast at 2nd floor. She saw us pouring milk to our coffee and immediately made a cup of hot milk for our coffee! Superb service from check in to bfast to dinner to even then cleaning ladies. Location is good too. Highly recommended hotel!
Tram
10.0
/ 10
It was a great stay. Location is excellent , just next to the MRT and ride hailing app DiDi is just 1 click away. Service was all good. I arrived very early, left my luggage, walked around a bit, and got an early check-in at around 12. Big room with comfortable bed and all necessities you usually expect at a high end hotel. Massage at Chi spa is legendary and it's worth the price. The onsite restaurant Jiangnan Wok was voted 2nd best in the city but I think it's worth the number 1 position after trying both. The food was amazing, give it a try when you stay at the hotel. Now the improvement needed: the facilities already feel aging. Nothing broken but you can see the tired and old here and there, the in room carpet feels torn, discoloring in the bathroom, etc. Hope a renovation is already planned for the hotel. I slept in late 1 day and the construction next door was very loud, disrupting my lazy morning. Had I known about the work I could have planned something better. Last but not least, what a pity I didn't get to try the pool as the maintenance started during my stay. It was not communicated when I booked but info provided in the room when I arrived.
Gary
10.0
/ 10
Large room with a great view. Quality bed sheets and linen. The large bathroom is pampering
In the Area
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329 Zhongyang Road, Chuzhou, Anhui, China, 210037

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Shangri-La Nanjing is located in area / city Chuzhou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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329 Zhongyang Road, Chuzhou, Anhui, China, 210037
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Location


Shangri-La Nanjing is located in area / city Chuzhou.

About Shangri-La Nanjing

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Nanjing exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Shangri-La Nanjing.

All facilities in Shangri-La Nanjing

Others Shangri-La Nanjing
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms

General

  • Parking
  • Smoking area
  • Rooftop terrace
  • Banquet
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Transportation

  • Limo or town car service
  • Valet parking

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Shangri-La Nanjing

Important Note
  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 74 for children
  • Secured self parking fee: CNY 42 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 468 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Nanjing
450
Number of floors in Shangri-La Nanjing
42
Another facilities in Shangri-La Nanjing
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Shangri-La Nanjing

What are available facilities at Shangri-La Nanjing?
There are top facilites at Shangri-La Nanjing such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Nanjing?
The standard check-in time at Shangri-La Nanjing is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Nanjing provide breakfast?
Yes, Shangri-La Nanjing provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Nanjing

8.8
Very Good

From 167 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Shangri-La Nanjing

Number of reviews per page
20
40
Top reviews
Jocelyn
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Perfect check in experiencs. Super helpful and we upgraded 2 rooms to executive suite so as to have connecting rooms as we have children travelling with us. Suite comes with free bfast, afternoon tea and dinner at the club house. Nice view at 40th floor club house Every staff was attention to details! Didnt manage to get the name of a staff serving bfast at 2nd floor. She saw us pouring milk to our coffee and immediately made a cup of hot milk for our coffee! Superb service from check in to bfast to dinner to even then cleaning ladies. Location is good too. Highly recommended hotel!
Read More
Tiong Sheng
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Lobby is so warm, fragrance are so strong that I have to go outside for some fresh air while checking in. Took a taxi back to the hotel with baby, as soon as we get off the taxi have not even check if we get everything from the car and the attendant start screaming at the driver to move the car! Where is the safety for your guest?
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Tram
icon-Leisure
Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

It was a great stay. Location is excellent , just next to the MRT and ride hailing app DiDi is just 1 click away. Service was all good. I arrived very early, left my luggage, walked around a bit, and got an early check-in at around 12. Big room with comfortable bed and all necessities you usually expect at a high end hotel. Massage at Chi spa is legendary and it's worth the price. The onsite restaurant Jiangnan Wok was voted 2nd best in the city but I think it's worth the number 1 position after trying both. The food was amazing, give it a try when you stay at the hotel. Now the improvement needed: the facilities already feel aging. Nothing broken but you can see the tired and old here and there, the in room carpet feels torn, discoloring in the bathroom, etc. Hope a renovation is already planned for the hotel. I slept in late 1 day and the construction next door was very loud, disrupting my lazy morning. Had I known about the work I could have planned something better. Last but not least, what a pity I didn't get to try the pool as the maintenance started during my stay. It was not communicated when I booked but info provided in the room when I arrived.
Read More
ling

6.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Some Restaurant food is good but some is not good
WAI LING
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

-
Zekun

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Great hotel.
Kai
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Comfortable stay with kid
Patrick
icon-Business
Business

8.0

/10

Reviewed 246 week(s) ago

Hotels.com verified review

Very conveniant for Nanjing railway station, 1 stop. Clean modern hotel comfortable spacious rooms, fod to cater to all tastes, Little nightlife close by so very quiet.
Verified traveler
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 285 week(s) ago

Expedia Group verified review

poor………………………………………………………………………………………………………………………trouble
Gary
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 289 week(s) ago

Expedia Group verified review

Large room with a great view. Quality bed sheets and linen. The large bathroom is pampering
PCK
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

Close to metro station Great staff with excellent hospitality All facilities in the hotel in good working order Cleanliness is first class Food served in their restaurants are delicious
Verified traveler

8.0

/10

Reviewed 298 week(s) ago

Hotels.com verified review

Clean and good service. Breakfast needs an improvement.
Verified traveler

10.0

/10

Reviewed 310 week(s) ago

Hotels.com verified review

Friendly staff, excellent comfort and service.
hjk
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 324 week(s) ago

Expedia Group verified review

like convenient location, good service, cleanness. hot pot was very good. much appreciated if more choices of menues in the restaurants.
Shahar

10.0

/10

Reviewed 336 week(s) ago

Hotels.com verified review

Top level hotel. Very nice room and bed. Nice gym. Reception staff speaks decent English. Has restaurant and bar on premise. Free WiFi, though suffers from the typical China internet filtering. Offers a very nice breakfast where you may also enjoy a western menu. Located about 45 minutes by car from NKG airport and walking distance from a metro station.
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Wiz

10.0

/10

Reviewed 336 week(s) ago

Expedia Group verified review

This may be the nicest hotel I've ever stayed in. An absolutely beautiful facility.
Jia

10.0

/10

Reviewed 337 week(s) ago

Hotels.com verified review

One of the best five star hotels I have ever stayed. The staff at Shangri-La at Nanjing are courteous, warm and well trained. Those at the Concierge department are particularly helpful in helping purchase train tickets and other business arrangements. We will stay again.
Naim

10.0

/10

Reviewed 343 week(s) ago

Expedia Group verified review

It was a comfortable room and service was very good.
Jin Ngee

10.0

/10

Reviewed 348 week(s) ago

Hotels.com verified review

Amazing stay. Excellent service. Quick check in. Great views from my room. Restful bed. Huge bathroom.
David

4.0

/10

Reviewed 359 week(s) ago

Expedia Group verified review

My room was booked with 2 breakfasts (room with two double beds) included, however, when I invited some for a breakfast meeting the morning I was supposed to check out, I was advised that my room has only one free breakfast since I was the only one checked-in to the hotel, unless I take my guest for a registration at the front desk. I was happy to do that but when I went down to the front desk, the staff told me that he was unable to registers my guest since it was my check out date. Later, he wanted me to sign the bill at breakfast first, which goes to my room charge, and he was confident that the bill can be taken care of at check out. After breakfast when I was checking out, another staff helped me and refused to waive the bill even after speaking with the staff that told me to sign the bill. I was very confused by the situation, and with a flight to catch, I did not choose to argue further. I just could not understand why would a hotel makes the breakfast situation so complicated when a room already comes with two breakfasts, as well as the lack of commutation between staff and lack of willingness to solve problem for guest.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.