Sofitel Hangzhou Westlake

Hotels
9.0
/10
Exceptional
14 reviews

What Guests Say About Their Stay

Susan
10.0
/ 10
It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
Gail
10.0
/ 10
Convent location a block from West Lake, clean comfortable facility, would stay here again.
Verified traveler
10.0
/ 10
Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
In the Area
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333 West Lake Avenue, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sofitel Hangzhou Westlake is a hotel in a good neighborhood, which is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofitel Hangzhou Westlake

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333 West Lake Avenue, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002
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Discover More About Sofitel Hangzhou Westlake

What You Might Like - All About Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a luxurious and memorable stay. Guests frequently praise the hotel's impeccable service, highlighting the staff's attentiveness and willingness to go the extra mile to ensure a comfortable experience. The stunning location, overlooking the picturesque West Lake, is another major draw, offering breathtaking views and a tranquil atmosphere. Many appreciate the blend of modern elegance and traditional Chinese design elements throughout the hotel. Overall, Sofitel Hangzhou Westlake provides an unforgettable experience, combining exceptional service with a prime location and sophisticated ambiance.

The hotel's popularity stems from its ability to cater to a wide range of travellers. Whether you're a couple seeking a romantic getaway, a family looking for a luxurious retreat, or a business traveller needing a comfortable and efficient base, Sofitel Hangzhou Westlake delivers. The extensive facilities, including a stunning pool and a variety of dining options, add to its appeal. The hotel's commitment to sustainability and its integration with the local community also resonate with environmentally conscious travellers. In short, it's a truly exceptional hotel that consistently exceeds expectations.

One guest recently described their stay as "absolutely unforgettable". They raved about the breathtaking views, the exceptional service, and the overall luxurious feel of the hotel. They particularly enjoyed the delicious food and the relaxing atmosphere. This positive feedback reflects the consistent high standards maintained by Sofitel Hangzhou Westlake, making it a highly recommended choice for anyone visiting Hangzhou.

Concept & Design Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake boasts a sophisticated design concept that seamlessly blends modern elegance with traditional Chinese aesthetics. The architecture and interior design are inspired by the natural beauty of West Lake, incorporating elements that reflect the region's rich cultural heritage. The use of natural materials, calming colour palettes, and carefully chosen artwork creates a serene and inviting atmosphere. The hotel's design is a testament to the harmonious integration of contemporary style and timeless Chinese charm.

While specific designer names may not be prominently featured, the design's thoughtful execution speaks volumes. The overall aesthetic is one of refined luxury, with attention to detail evident in every aspect, from the meticulously crafted furniture to the carefully curated artwork. The result is a space that feels both luxurious and welcoming, creating a truly memorable experience for guests.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious and elegantly appointed space is bathed in natural light, creating a warm and inviting atmosphere. Comfortable seating areas encourage relaxation, while the subtle yet sophisticated décor adds to the overall sense of calm and sophistication. The lobby serves as a perfect introduction to the hotel's refined elegance and impeccable service.

Different Hotel Room Types Available in Sofitel Hangzhou Westlake

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit your needs, from cosy doubles to spacious suites. Consider your preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Classic Room:

    Offers a comfortable space with city views. Smoking and non-smoking options available. No bathtub or bidet.
  • Superior Room:

    Slightly larger than the Classic Room, with options for lake views. Smoking and non-smoking options available. Bathtub available in some rooms.
  • Deluxe Room:

    Spacious room with stunning lake views. Smoking and non-smoking options available. Bathtub and bidet available.
  • Suite:

    Offers a separate living area and bedroom, providing ample space and luxury. Lake views are standard. Smoking and non-smoking options available. Bathtub and bidet included.

Unfortunately, Sofitel Hangzhou Westlake does not currently accommodate pets.

Unique Hotel Facilities in Sofitel Hangzhou Westlake

Our

hotel facilities

are designed to enhance your stay, offering a range of amenities for both relaxation and recreation. From our stunning pool to our state-of-the-art fitness centre, we cater to diverse preferences. Explore our

hotel with pool

and other exceptional features.

  • Swimming Pool:

    A large outdoor pool with stunning views, open from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment available 24/7.
  • Spa:

    Offers a range of treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 10 pm.
  • Kids' Club:

    A supervised play area for children, open from 9 am to 6 pm. (Additional charges may apply for extended hours).

Hotel Buffet or Hotel Restaurant / Cafe Available in Sofitel Hangzhou Westlake

Indulge in a variety of culinary experiences at Sofitel Hangzhou Westlake. From lavish buffets to exquisite à la carte dining, our

hotel restaurant

and

hotel cafe

offer something for every taste. Explore our

hotel buffet

options and more.

  • The West Lake Restaurant:

    Offers a wide selection of Cantonese and international dishes. Open for breakfast, lunch, and dinner. Prices vary depending on the meal and dishes chosen.
  • The Lobby Lounge:

    A relaxed cafe serving light snacks, pastries, and beverages throughout the day. Open from 7 am to 11 pm.
  • The Terrace Bar:

    Offers a selection of cocktails, wines, and spirits, with stunning lake views. Open from 5 pm to 1 am.
  • Daily Buffet Breakfast:

    A wide selection of Western and Asian breakfast items. Included in the room rate for most room types.

Easy Access from and to Airport

Reaching Sofitel Hangzhou Westlake from the airport is straightforward. Several options are available, making your

hotel transfer

convenient. Consider our

hotels with airport shuttle

service or other

transfer from airport to hotel

options.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers a pre-booked airport shuttle service. Contact the hotel at least 24 hours in advance to arrange your

    hotel to airport transfer

    .
  • Private Car Service:

    A more luxurious option, offering a comfortable and private transfer.

Nearby MRT Station & Bus Stops Nearby

Sofitel Hangzhou Westlake enjoys excellent public transport links. The nearest

MRT nearby

and

nearby bus station

provide easy access to various parts of the city. Find your way around easily with our guide to

nearby MRT station

and

bus stops nearby

.

  • MRT Station:

    The nearest MRT station is approximately a 15-minute taxi ride from the hotel.
  • Bus Stop:

    Several bus stops are located within a 5-10 minute walk from the hotel. You can purchase bus tickets directly from the driver.

Nearby Attractions / Landmarks for Family / Kid Friendly near Sofitel Hangzhou Westlake

Explore the many family-friendly

nearby attractions

and

nearby activities

near Sofitel Hangzhou Westlake. Discover

nearby sightseeing places

and

things to see nearby

that will create lasting memories.

  • West Lake:

    A stunning lake offering boat rides, scenic walks, and breathtaking views (Free entry). A short taxi ride from the hotel.
  • Hangzhou Zoo:

    Home to a wide variety of animals (Entry fee applies). Approximately a 30-minute taxi ride from the hotel.
  • China National Silk Museum:

    Learn about the history and production of silk (Entry fee applies). A 20-minute taxi ride from the hotel.
  • Lingyin Temple:

    A beautiful Buddhist temple with stunning architecture (Free entry). A 30-minute taxi ride from the hotel.
  • Yue Fei Temple:

    A historical temple dedicated to a famous Chinese general (Entry fee applies). A 25-minute taxi ride from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near Sofitel Hangzhou Westlake

Looking for

affordable hotels nearby

or other accommodation options? We've compiled a list of

cheap hotels nearby

and other hotels in various price ranges to suit your budget. Find your perfect stay among our selection of

3 star hotel nearby

,

4 star hotel near me

, and

5 stars hotel near by

options.

  • Luxury Accommodations:

    (Please note that specific luxury hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)
  • 4 Star Hotels:

    (Please note that specific 4-star hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)
  • 3 Star Hotels:

    (Please note that specific 3-star hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)

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With its stunning location, luxurious amenities, and impeccable service, Sofitel Hangzhou Westlake offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. We offer competitive prices and a wide selection of

affordable hotels

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All facilities in Sofitel Hangzhou Westlake

Others Sofitel Hangzhou Westlake
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Barbecue
  • Sauna
  • Steam room

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business center

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sofitel Hangzhou Westlake

Important Note
  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sofitel Hangzhou Westlake
233
Number of floors in Sofitel Hangzhou Westlake
6
Another facilities in Sofitel Hangzhou Westlake
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Sofitel Hangzhou Westlake

Is Sofitel Hangzhou Westlake parking free for hotel guests, and do you offer valet parking services?
Parking at Sofitel Hangzhou Westlake is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience, providing a seamless and efficient experience. Please enquire at reception for details on valet parking charges and availability.
Does Sofitel Hangzhou Westlake offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sofitel Hangzhou Westlake. To confirm the availability of hotel smoking rooms or designated smoking areas, I recommend contacting the hotel directly. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their smoking policy.
Does Sofitel Hangzhou Westlake offer free hotel Wi-Fi for guests during their stay?
Yes, Sofitel Hangzhou Westlake provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival to enjoy your complimentary hotel wifi access.
Where is the nearest MRT station or bus stops nearby Sofitel Hangzhou Westlake? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Sofitel Hangzhou Westlake; finding a nearby MRT station will require a taxi or other transport. For visitor attractions, you'll find the beautiful West Lake and its surrounding temples and gardens easily accessible, offering a wealth of things to do nearby.
Is Sofitel Hangzhou Westlake a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Sofitel Hangzhou Westlake. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotel websites clearly state their pet policies, and contacting them will give you a definitive answer. Look for information on their pet-friendly hotel or animal-friendly hotels options.
See All

More Reviews from Other Guests in Sofitel Hangzhou Westlake

9.0
Exceptional
From 14 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.5

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Sofitel Hangzhou Westlake

Number of reviews per page
20
40
Customer reviews
K***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Sofitel Westlake Hangzhou offers excellent service, especially for the manager on duty and reception. They helped me so much during my check-in process. I have really appreciated it. The concierge is also so helpful during my stay.
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David T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
Location is great, Staff is really friendly and room is big and clean.
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HENDRIANTO R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 317 week(s) ago
Strategic location, friendly service, luxurious and comfortable room, with very good breakfast. There is also an umbrella inside wardrobe, just perfect! Highly recommended.
+3
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Dwi P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 343 week(s) ago
Choosing Sofitel West Lake Hangzhou was really the best choice for my 1st trip. Its located just 100M away from West Lake, so strategic place. You can just walk to the lake anytime you like.. I was also pampered so much with great hospitality from GM to Hotel staff, upgraded room, warm welcome and great choices of foods for breakfast. Highly recommended!!
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David Tandianus
icon-origin-TRAVELOKA
9.7
/10
Reviewed 359 week(s) ago
It was really great stay at the hotel, room is really clean, bed is comfy and breakfast is superb. Staff was really nice and helpful
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sarocha nganwiwattavorn
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 427 week(s) ago
Close to Westlake 600 m to subway price is quite expensive
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Disclaimer

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