Great hotel with good customer service

The hotel is very clean and well maintained to a high standard. All of the staff are very polite and went the extra mile to make your stay that bit more enjoyable. Everything I had at the restaurants are on the lines of a 5 Star restaurant, so I was completely surprised by the standards, I enjoyed every single meal I had! I would highly recommend SUNRISE Tucana Resort -Grand Select- if your visiting Hurghada!

Staff very attentious, great pool and beach.

Amazing hotel- so clean and modern. Staff go above and beyond to make your stay here fabulous. Food is excellent- but it’s the staff that make this place5*

A great hotel and resort to be honest - just shy of a 10/10 to me. Great for a family trip - huge territory, a very nice beach, a selection of pools, plenty of restaurants. Staff is generally proactive and reachable, friendly. All of the facilities in the Tucana part are very new and in great shape. Perhaps just 2 things that come to mind in terms of potential improvement - food could be a bit more consistent in terms of quality (and ideally an open buffet option in Tucana would be very helpful for those vacationing with kids/toddlers) and WiFi in the area could be better. Otherwise - great value vacation and highly recommended, will consider coming back here

Hotel amazing i like everything

Every thing in hotel amazing

It is an amazing resort with variety of options and an easy access to first class snorkelling. The staff went out of their way in looking after us.

A real luxury home away from home. Two floors with terraces, swimming pools or gardens, surrounded by colourful flowers and palms. Perfect for couples but also for Family with small children or traveling solo. The rooms are clean, large, full of windows and very well illuminated in the evening. Bottles of water are provided everyday. The numerous members of staff are busy taking care of everything to ensure that guests have the best experience. From the Reception to the many Bars and Restaurants, Gardeners, Security and for sure a lot of people that works behind the scenes. There is so much to see and so much to do that it took me few hours to understand where to start. It is huge and even if it could be at its full capacity, it gives its guests a lot of privacy. Every evening there is some entertainment. Lunches and Dinners are exceptional and the All Inclusive a la carte works very well in my opinion. I absolutely recommend the Sunrise Tucana Resort.

Wunderschönes Hotel mit sehr freundlichem Personal.

Es gibt hier nichts auszusetzen!

Super hotels with a super service very friendly staff always smiling very helpful team

Wundervoller all inklusive Club -Urlaub von der Ankunft bis zur Abreise hat wirklich alles gestimmt. Kurze Übersicht : Gepäck wird ins Zimmer gebracht und wir bei Abreise auch geholt Am Strand oder am Pool werden dir die Getränke zur Liege gebracht und du kannst sie auch von dort aus bestellen Essen ist sehr vielseitig und von der Karte also nichts mit Buffet anstehen finde ich sehr gut. Perfekete Umgebung. Ein kleines Problem sehe ich für die älteren Leute die sich mit einem Smartphone nicht so aus kennen , man muss online oder an der Rezeption viele Restaurants reservieren .

Der Empfang war sehr gut . Die Bedienung ist wunderbar sie schauen wirklich das man sich wohlfühlt und das man sich Entspannen kann !

Insgesamt sehr empfehlenswert. Waren nun das 2.mal im Resort. Gesamtpaket einfach gut

Super Unterkunft! Wir hatten einen privat Pool und einen Butler Ahmed. Er hat uns jeden Wunsch von den Augen abgelesen. Sehr freundliches Personal. Kaum aufdringlich!

Hervorhagende Ferien!

Great resort and infrastructure (pools, beach, restaurants)

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We come back every year and just love it. The food is amazing, the rooms are spacious and the service is just great. They do special gluten free meals for our daughter and our kids love the hotel. See you next year! :)