Bartley Lodge Hotel

The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.

service was poor, No internet, bad hotel with little service

Beautiful on the outside, faulty towers on the inside. Stayed in a "Deluxe" double room was missing a quarter of the light bulbs in the bathroom and bedroom, had some bizarre light/sky light thing hanging above the door as you enter, there was dust literally stuck up the walls it's no wonder the extraction fan in the bathroom was clogged with dust. Pool wasn't working, should have said in the app as was a main reason for booking this location. Regretted paying the £15 ish for each breakfast on the first day, as you would be better just going to a local supermarket for a better fry up unless you like your scrambled egg like you like your soup, same consistency. Would attach pics but the app isn't letting me.

Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long

Hotel seemed tired and in need of complete facelift The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.

Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.

Amazing location and venue lovely gardens and period furnishings

Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.

Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.

Perfect location for Paultons park.

Treated as second class guests due to a wedding reception. Hotel was chronically short of staff - suspect majority of staff were absolutely exhausted and completely fed up with their plight

Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.

This time, I returned back to Southampton as a guest this time since I moved out. It’s the only place for sure I’d stay to reminisce about all the good memories and experiences. I recommend Bartley Lodge wholeheartedly! Many thanks and see you again!

I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold

We had a great stay at Bartley Lodge after visiting Peppa Pig world inside Paultons Park Family of four: two adults and two kids age 3 and 7 - both autistic so they are loud and a bit restless waiting, but we felt welcome and comfortable during our stay. The lady managing the dining room brought them colours and books for the table to play with as the conservatory had less WiFi signal for watching cartoons. Great breakfast options really filling and fresh including the usual familiar cereal and toast and juice The room was comfortable, with enough space for all of us. The children were provided with fold out mini-beds that were made up with bedding. They slept comfortably. Our bed was comfortable and cosy The bathroom had a bath with a shower over the top. Soap and shower gel provided with big thick towels. The only thing missing was a wash cloth but we made do We were quite warm in the night but we did not want to leave the window open while we slept incase the children tried to climb through (traditional lift-up window). The grounds were beautiful and we had short walk around in the morning to say hi to the sheep and cows roaming the fields which was a lovely touch Overall it was a lovely stay and we would come again and recommend it to friends and family wanting to stay in the area.

This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids

Hotel was lovely. The grounds was beautiful and there were animals close by that were walking around. Breakfast was very nice and the swimming pool too. Lovely view from our bedroom window and clean comfortable room.

We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.

Amazing country estate. Absolutely beautiful. Front desk staff were helping elsewhere when we arrived so little delay checking in and out. Otherwise unbelievable stay.

Lovely property, very friendly staff and great restaurant