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Moor Hall Hotel, BW Premier Collection

Name: Moor Hall Hotel, BW Premier Collection
Address: Moor Hall Drive, Four Oaks, City and Borough of Birmingham, England, B75 6LN, Moor Hall Drive, Four Oaks, B75 6LN, England

Hotels

8.0

/10

Very Good

539 reviews

What Guests Say About Their Stay

Georgina

10.0

/ 10

Friendly staff and lovely room. We had dinner in the bar - small plates - excellent.

jonathan

10.0

/ 10

Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late. Breakfast was good, parking free albeit this night it was tough to find a spot

Robert

10.0

/ 10

Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.

In the Area

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Moor Hall Drive, Four Oaks, City and Borough of Birmingham, England, B75 6LN

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Moor Hall Hotel, BW Premier Collection is located in area / city City and Borough of Birmingham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Moor Hall Hotel, BW Premier Collection

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Moor Hall Drive, Four Oaks, City and Borough of Birmingham, England, B75 6LN

Discover More About Moor Hall Hotel, BW Premier Collection

Location

Moor Hall Hotel, BW Premier Collection is located in area / city City and Borough of Birmingham.

About Moor Hall Hotel, BW Premier Collection

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Moor Hall Hotel, BW Premier Collection exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Moor Hall Hotel, BW Premier Collection.

All facilities in Moor Hall Hotel, BW Premier Collection

Others

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Things to Do

Spa
Health club
Indoor pool
Garden
Sauna
Steam room

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop
Elevator

Food and Drinks

Bar
Breakfast
Snack bar

General

Banquet
Parking
Terrace

Business Facilities

Meeting rooms
Business center
Conference rooms

Connectivity

Free WiFi

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Moor Hall Hotel, BW Premier Collection

Important Note

Fee for full breakfast: approximately GBP 14.95 per person
Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Moor Hall Hotel, BW Premier Collection	83
Number of floors in Moor Hall Hotel, BW Premier Collection	2
Another facilities in Moor Hall Hotel, BW Premier Collection	Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Moor Hall Hotel, BW Premier Collection

What are available facilities at Moor Hall Hotel, BW Premier Collection?

There are top facilites at Moor Hall Hotel, BW Premier Collection such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Moor Hall Hotel, BW Premier Collection?

The standard check-in time at Moor Hall Hotel, BW Premier Collection is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Moor Hall Hotel, BW Premier Collection provide breakfast?

Yes, Moor Hall Hotel, BW Premier Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Moor Hall Hotel, BW Premier Collection

Overall Ratings & Reviews Moor Hall Hotel, BW Premier Collection

Other sources (539)

8.0

Very Good

From 539 reviews

Cleanliness

8.2

Room Comfort

7.8

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Moor Hall Hotel, BW Premier Collection

Number of reviews per page

Top reviews

lorenza

Leisure with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I was really disappointed with my stay. I was given the wrong room to what I had booked. I booked the king suite with jacuzzi and was given the duluxe double with jacuzzi. Reception made me out to be stupid saying they don’t do such a room. The double duluxe was so uncomfortable. Needs a new mattress desperately. There was a huge red stain on the floor. The room was freezing with a draft coming under the door, the signal on the tv did not work and the remote didn’t work to search on YouTube. I’m actually shocked at this property after wanting to stay for a long time. I’m so disappointed

Robbie

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, great location

Gary

Business

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing. The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed. For a premier hotel that is charging premium rates I expect so much more.

Sarah

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed my stay but got charged for breakfast Evan tho we didn’t go and receptionist said he would refund my whole 5o pounds

Tiffany

Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location, reception were friendly and helpful on arrival and the room was spacious, comfortable and well appointed. The pool area was really nice, but too chilly to stay and lounge. Reception there was a little abrupt and overheard staff discussing "that Asian bloke who was here" which was distasteful. Refused a dining table at first on the Sun evening, went to reception and they were happy to book us on for 8pm? Meal was good but then had somebody else's coffees on our bill. Second night pre-booked, again great food, but incorrect drink served then server was snippy when I politely requested some lime or lemon in my G&T - not necessary behaviour really. Despite those small things and the GBNews set as the default TV Channel (??), we had a lovely relaxing stay and would recommend it to others.

Georgina

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff and lovely room. We had dinner in the bar - small plates - excellent.

Helen

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great traditional hotel with beautiful facilities

Akbar

Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay But we found a be room was too small compared t what we were expecting. We had booked a higher grade room and did not think our room (Room 16) was the right one. Also the bathroom door lock squeaked a lot and disturbed my partner and the basin tap in the room was faulty and difficult to operate

Brian

Business

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Very noisy in the corridors. Can everything and everyone from the room

Rosemary

Leisure with Partner

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Loved the property and the area. Our room although clean was very small and looked over the dirty roof of an outbuilding. Staff were friendly, helpful and efficient. Some of the facilities were a bit dated and could do with a bit of upgrading. The bar was extremely small for such a large hotel and difficult to find a seat.

Kristina

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful

jonathan

Friends and Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Angela

Leisure Family

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Lovely Grounds. Breakfast was a good selection, but breakfast room is too small and too confined. Bedroom was lovely, modern decor, but mattress was terribly soft and worn down, very uncomfortable. Staff were friendly and polite, but there is a very sombre atmosphere about the place. Someone tried to the handle of our bedroom 3 times within the space of an hour between 2am and 3am! My charge from Expedia was £100 than the itinerary that I was emailed from Moor Hall direct!!??

Robert

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.

Ernie

Business

2.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Room was small and noisy extraction fan directly outside bedroom window Request to move and given room higher up No view as wooden barriers cover extraction system Room small but old fashioned, was clean. Hotel carpets landings and stairs were a disgrace tacky so you feet stuck a little in placed same with banisters, had to wash hands repeatedly….remainder of hotel was clean but old fashioned and at £160 per night zero value for money and i will never use this hotel again

Samantha

Leisure Family

4.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Stayed for 2nights, room had cobwebs and was dusty , not what I expected.

Carmel

Leisure with Partner

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Friendly staff member when we arrived late. It was dark when we arrived after a long car journey and we found the signs to the hotel difficult especially at the very end. There wasn’t a lift up to our room which was disappointing to two septuagenarians! But the lovely night porter helped with that.

Pervaiz

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

5 star price but hotel is no more than 2 star

Mohammed adil

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful

Melanie

Leisure Family

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.

Number of reviews per page

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.