City Sleeper at Royal National Hotel

Good location and nice staff

Clean, modern and comfy beds. Great value for money, would stay here again. Amazing location close to public transport

Good value, clean accommodation with easy checkin. Good location not far from Russel Square tube station.

A large complex of hotels overlooking a lovely courtyard with bar and restaurant. Good service, clean and convenient walking distance to the nearest tube station

Check in took longer than 15 minutes to be seen, and then there was a fire alarm go off so had to wait another 5-10minures.

First time at this hotel and was pleasantly surprised! I am assuming fairly recently refurbed - its part of a much large hotel The Royal National. I had a double room that was really big, very comfortable & had all the amenities I needed (kettle, hairdryer etc). Staff were friendly & welcoming and the hotel is in an excellent location - easy walking distance of British Museum, Holborn, Oxford Street plus tube, trains & buses! Slight niggles - no control on heat/cool in the room, its a bit of a labyrinth, wish reception had pointed out the map on the back of the paperwork, not particularly well sound insulated so could hear people chatting in the room next door plus noise from the road (this didn't keep me awake but worth mentioning). Overall excellent stay (especially for the price) and is definitely on my list of hotels to use again!

The breakfast is very basic. Close to the airport

Bed very comfortable and room was quiet

Great safe location. 5 minute walk to Russell Square tube station. Great breakfast and customer service. Highly recommend this hotel.

My brother and I enjoyed our stay. From reading the reviews, I instantly booked and I’m glad I made the decision to stay here. From the moment we arrived and approached front desk to check in, we were impressed! The room was spotless, the beds are extremely comfortable, the breakfast buffet has so many options to cater for everyone. They had vegetarian sausages for my brother and I when we wanted an English warm breakfast. We looked forward for breakfast every morning. Everyone that we dealt with working here were so lovely and helpful. The location is so perfect, bus stops right outside the hotel and a short walking distance to Russell Square Station on the Piccadilly Line. We’re travelling from Australia to the UK again next year and we’ll definitely stay here again! I want to leave a review for the gentleman working at front desk and I’m pretty sure I remember his name but it’s written on a card and I want to make sure I spell it right. So for now I’ll say he has been our favourite front desk staff member from all the hotels we’ve ever stayed in! He explained how to get around, we wanted Jamaican restaurant ideas and he printed out pages of restaurants. He was kind and we were impressed. I think his name is Janai and if I’m wrong I apologise. When I get my hands on the card he gave us, I’ll leave another review if I spelt it incorrectly. A+ and we will be back!

Great stay, convenient location.

One night city break. Clean, good bed and pillows

Excellent room and comfortable beds. Not possible to adjust heater but the excellent comforters compensated that

Poor service, like the poor people's side of the nicer hotel. Was not under the impression that was what I was booking.

Great location in the heart of London. Hotel is very adequate in terms of amenities. Beds were comfortable and the room size and bathroom were perfect for 2 people. Very busy the time we were there and the hallways could get a bit nosy at night. But otherwise a very good bargain and spent 2 weeks. Will stay again.

Great weekend stay, nice location. Nice and clean throughout

Checking in was inefficient. Waited over 20 minutes and was then informed they had no record of my stay. Eventually they found it on their system but there was no apology forthcoming for the error. I think the staff need a charm offensive as they appear indifferent to their customers. However the room itself was good with a great bed, good shower facilities and clean

Front desk staff could be more helpful. They referred me to self service options in response to almost all the questions I presented.

Hotel in good location Huge - Reception very slow Not Receptionists issue they need more on Reception long wait to checkin

Very good stay at this hotel. The bed was lovely and comfy and had a really good night's sleep.