Nell Gwynn House Apartments

A little dated and in need of repair and TLC. Convenient location and grocery store across the road.

My apartment was fantastic, clean and bed was so comfortable. Kitchen was well equipped and room contained everything you could need. Was serviced once a week. Would definitely recommend.

Room was incredibly small for the price.

The 2nd round for my London trip within this month. Thanks goodness they did not give us the same dirty room before, this one RM 70, downstairs again, no window, small but much much better than our last room. Much cleaner (at least) up to the avg. Standard. This round, concierge staff much friendly and helpful. I guess Room is not good (in the basement, if you have luggages, it might be difficult, no one will help you), but apartments might be better.

1)when we arrived, the concierge staff did not greet us, just lean back and did not say a word, until we told him we wanted to check in. Rather unprofessional? 2) when we got to our room (rm64 at the basement!!! Did not expect this?), the bathroom has big issue: The shower curtain was mouldy and dirty. The drainage was blocked, all the floor was wet and water near to drain to the bedroom. No shower cabinet, no barrier stopping water coming out as the floor is flat - weird design/layout issue. The toilet flap very loose, need fixing. (I can provide photos if needed) The room - old, carpet old & dirty. Lighting - insufficient, dim. Very disappointed on this accommodation! I still have a 2nd booking next week, don't know how I could stand it. For sure the first and will be my last. Bad , bad and bad.....!

Apartment hotel was just ok … room was dated … kitchenette was not stocked … simple things like tissues, paper towels, laundry soap were not provided … room was next to elementary school and playground … young children screaming and shrieking during outdoor play was very unpleasant … kitchen hot water need an overhaul due to dank swampy unpleasant smell in the kitchen.

Good central location between two tube stations. cafe's and dinning options close by. Grocery store across the street.

Solo female stayed for 7 nights in June 2024. Gorgeous little apartment on level 3. Lovely lounge area with 2 beds, tv. Clean kitchen with fridge, microwave, kettle, toaster. Spacious bathroom, shower over bath, and importantly washing machine. There was nothing to complain about. Concierge and booking office very helpful. Enjoyed a lovely time. Sainsbury's 2 min walk, everything closeby. Great property and area

I stayed in the new studio suites on the terrace and it was very nice, with quick entry/exit

If you require parking this is not the venue to stay at, even though they mention that parking is available on site, it is run by a separate company. We were forced to pay £70 per day.

The building and staff were excellent . However the studio we had had not been properly cleaned . It kept having electrical faults . Also it should be made clear on the advertising it is a couch that converts into bed with a not comfortable mattress. It is a lovely area to stay in however

The check out date was wrong. It took for ever to correct. The room was far too small and had no facilities, as expected. The air conditioning was not working and was never fixed. A simple electric fan was provided. Totally unacceptable. In 7 days never cleaned the room, collect garbage nor change towels. The room was in a basement, with a tiny window facing the street. The description of the room did not match what I had expected. The only positive thing is the location. I did not enjoy my stay at all. Office personnel were not attentive and could not care less about my concerns.

First unit I occupied was not what I expected. Luckily I was able to change rooms . . for additional cost.

The property was overpriced for what it offered. They charge to use bedding on the pull out couch and the first night there was no one to even give us the bedding! The toilet didn’t flush properly. The knob in the shower came off. We requested maintenance for those items and were told they would come that day. No one ever did. There was no liquid dish soap. Very poor accommodations for the price. I would not recommend staying there.

For the most part we really enjoyed our stay here. When we arrived at it after an overnight flight around 9 AM we discovered that the hotel was overbooked. They were very prompt about getting an agent to work with us to resolve the issue. We had come over for the Queen‘s funeral so headed straight to the queue for the lying in state and by 3 PM that afternoon they had texted us to let us know They sorted out the problem and our efficiency Apt was ready. The room was well fitted out and had everything we needed except it turns out a working television set which we didn’t know until the next day. After standing in line for 14 hours we slept and slept and slept. But then when we tried to turn the TV on we could get nothing. The front desk was totally unable to help us and because of the bank holiday we ended up not having access to the coverage of the queens funeral weekend. We tried everything we could but couldn’t get the TV to work. Fortunately I did have my laptop. This was a huge disappointment. Other than that the flat was great And the location convenient.

Confusing that they have two separate offices …not connected to each other….when you had a question. My problem was dealt with quickly and efficiently by Charlie from maintenance. Entrance completely covered by hoarding because of building work which caused some problems because Uber and taxis could not find the place! A large sign saying it was NELL GWYNN HOUSE would be easy and helpful.

I will not stay there ,even if it was free. An experience I will not like to repeat

s - Fantastic location. - Pods are small but all that one needs as a place to crash. -s - Beware: Expedia falsely advertises the pods as having a kitchen, dining area, etc. even though they do *not* - an expensive detail, if planning on cooking! -, and even though the property has asked them to change the description. - Beware: Expedia, unlike other booking sites, gives no indication that the pods are in the basement. - Lack of hot water in shower - Mini-fridge doesn't get sufficiently cold - Pods are not "soundproof rooms" as overall property description states; in fact, the building's adjacent back entrance buzzer ringing all night, especially on weekends, is easily audible

Nell Gwynn apartments are in a wonderful location, and this is now where I stay whenever I visit London.

Room 69 - every time you go in the toilet it makes a large garbage disposal noise which isn’t pleasant when you’re sitting on the toilet, the bed is the most uncomfortable nights sleep myself and my partner have ever had, the air con does not keep the room at a manageable temperature as it has stayed absolutely boiling which is not ideal in a box room, there is cream in a mini fridge that doesn’t work properly as is room temperature and finally the shower when you turn it on smells of egg.. again neither myself or my partner can shower either because of this. Worst hotel stay we have EVER had. Definitely not worth the money.