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The Chapter House

Name: The Chapter House
Address: 9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB, 9-13 St John's Street, SP1 2SB, England

Hotels

9.4

/10

Exceptional

904 reviews

What Guests Say About Their Stay

Julie m

10.0

/ 10

One night stay great location opposite Cathedral. It’s an old building so lots quirks and we loved it. Staff were helpful and excellent breakfast.

Jim

10.0

/ 10

Stay at a 600 year old hotel with a first class restaurant with excellent service for the price of an average hotel!

Geoffrey

10.0

/ 10

Nice hotel with lovely bar and restaurant downstairs. The building had lots of character and is in a great location

In the Area

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9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB

Main Facilities

Restaurant

WiFi

The Chapter House is located in area / city Salisbury.

Available Room Types in The Chapter House

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What's around The Chapter House

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9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB

Discover More About The Chapter House

Location

The Chapter House is located in area / city Salisbury.

About The Chapter House

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Savor your favorite dishes with special cuisines from The Chapter House exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Chapter House.

All facilities in The Chapter House

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Multilingual staff
Front desk
Newspaper in lobby

Food and Drinks

Breakfast
Bar

General

Reception hall
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in The Chapter House

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Nearby parking fee: GBP 8.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi
Check-In / Check-Out Time	15:00 - 22:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Chapter House	17
Number of floors in The Chapter House	4
Another facilities in The Chapter House	Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff

Frequently asked question in The Chapter House

What are available facilities at The Chapter House?

There are top facilites at The Chapter House such as Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Chapter House?

The standard check-in time at The Chapter House is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00

Does The Chapter House provide breakfast?

Yes, The Chapter House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Chapter House

Overall Ratings & Reviews The Chapter House

Other sources (904)

9.4

Exceptional

From 904 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

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Traveler Reviews The Chapter House

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Top reviews

Julie m

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

One night stay great location opposite Cathedral. It’s an old building so lots quirks and we loved it. Staff were helpful and excellent breakfast.

Jim

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Stay at a 600 year old hotel with a first class restaurant with excellent service for the price of an average hotel!

Geoffrey

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel with lovely bar and restaurant downstairs. The building had lots of character and is in a great location

William

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful. Food was tasy and well presented. There was a problem with the radiators in our room, but the hotel gave us a fan heater. There was no hook on the bathroom door. This needed to be replaced. We had a room looking out onto the main road, but it was not noisy. The room was beautiful, especially as we like oldy worldy furniture and atmosphere. The Christmas decorations were all taken down by breakfast on New Year's Day, which was a shame. Otherwise all was well. We would stay there again and reccommend The Chapter House to others.

Maria

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Cosy comfy room. Good location near cathedral. Nice helpful staff

Amanda

Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Chapter House is a wonderful historic property. Decor is beautiful and the restaurant area is supberb.

Lillian

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were very clean and comfortable. Staff was very helpful and dinner was delicious

Neil

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Very good stay. Lovely room. Excellent cooked breakfast. Great evening meal in the restaurant. Recommended.

Richard

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Being so old The Chapter House must be a nightmare to maintain but the crew do it well and all those I met went out of their way to make my stay pleasant and comfortable. I was impressed as I felt they genuinely cared.

Jane

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The Chapter House is a lovely little hotel. The staff were very warm, welcoming, and helpful. The location is excellent. Definitely one of my top five favourites in UK and Europe.

Elizabeth

Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Had a lovely stay at the Chapter House. The hotel building is beautiful full of character and quirky. Our room was lovely. Very comfortable bed and nice bathroom with cathedral view. Staff were very professional and helpful. The only negative was the underwhelming breakfast but there are lots of eating places close by. Would definitely recommend hotel but give breakfast a miss next time

Ian

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted.

Suzanne

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

It’s a lovely property in a very convenient location for the city centre and the rail station. The staff were brilliant! I am disabled and they were very helpful. Old, Grade II listed buildings can be a real accessibility challenge but they were as accommodating as possible and very kind. I hope to be able to return in the future.

Charles

Leisure

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Unique ancient house restored as much as they can. Great staff and fantastic breakfast. Parking lot is a block and an half away for $8. We had a very comfy bed and a lovely shower. The pub serves first class grilled beef. Great experience.

Priscilla M

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

The Chapter House is an older but charming hotel. The in house restaurant is very popular in the area, consequently you’ll need to make a reservation for dinner. Our room was comfortable and clean with all the expected amenities. The adjoining bathroom was very large and newly renovated.

Jozabel M

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Exceptional staff, exceptional food, just all around exceptional! Location is great and walkable to Salisbury Cathedral/Magna Carter and the Salisbury Market/Old George Mall. Disclaimer: The Chapter House is from the 16th century so the floors creaked and are uneven with no lift. The reception is a small desk at the bar. Overall, still has a lovely and charming stay. Only downside is we stayed one night and would've loved to stay longer.

Sam

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Older style building but that’s the point. Area is quiet and close walk to the cathedral. Food at the pub was great. Bed very comfy. Would stay again.

Chris

Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Characterful old building, with modern facilities and excellent staff. Dinner was great - especially steak and South African specials - best to book a table.

Gerald

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Good hotel right in the centre. Food good with South African dishes really different. Only drawback is the very old building so not very practical - but adds to charm! Staff 10/10

Delilah

Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Lovely stay with friendly and helpful staff, beautiful restaurant, and historic location. Would definitely stay again!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.