The Clarence Boutique Rooms

I bought a luxury room with a bath. When I turned up the receptionist gave me a key card and told me my room was on the second floor. No mention of what side of the second floor. When I did get in, the room looked incredible. The bathroom was up some stairs. It was a really cold night when I stayed and unfortunately the bath didn’t have hot water so my bath didn’t happen, then as I stayed I saw things that clearly needed attention. The wall heater literally gave heat for 10 mins then auto turned off. The hot water issue and when I went to bed, the near side of bed had a huge dip in it. Some people may like that but it was difficult to turn over when in the dip itself. In photos it looks incredible and I’m disappointed not angry. When I mentioned these things at reception at check out I was told that I could have had these things fixed there and then so I will clearly take responsibility for not doing this.

Fantastic room, lovely breakfast, but busy waiting staff so the wait was longer than we would usually expect. One personal criticism was the pillows were too full and too firm and no choice to swap them.

Very helpful staff. Good restaurants nearby

The decor was lovely, we stayed in an old victorian house converted to rooms, imaculate. The Mecure msin hotel was about a minute away and we hsd breakfast in the patio garden. Beautifully kept and breakfadt was lovely. Mashed advocado with tomato and poached eggs. Service was excellent, when we booked in a member of staff walked us around the corner to the beautiful house we were staying in, which was lovely, fantadtic stainred glass door and the inside did not disapoint.

Great hotel. Centrally located, 5 minutes from the beach and 20 minutes to centre. Staff were lovely and friendly and food was delicious. Definite recommendation

Was here for one night to see a gig at a nearby music venue. The minute I was dropped off by my Uber and I saw the hotel I fell in love. I went to reception to check in the gal was absolutely friendly, accommodating and professional. As I opened the door to the Edwardian hotel I knew I was in for a treat. The entire premises were immaculate. Very cute boutique hotel. the minute I got settled in my room I FaceTimed my mom who was in LA to show her the beautiful room. 100000% will stay here again.

I had a good overall experience.

All good. Parking on road with use of permit and space found a distance away only negative

Very good service, food and accommodation

Wonderful hotel, spotlessly clean, great room and a modern bathroom with a large walk in shower. Can’t rate it highly enough

Arrived 24.9.2019 and shown to a very small room with shower , after looking at the pillow cases on the bed we found that the cases were very soiled and after further investigation the mattress was heavily stained we could not sleep on a bed that was unhygenic. We then requested another room. Which was up a further two flights of stairs but only had a bathroom , not a shower , this was acceptable. Although the bath had to be cleaned by the person showing us the room before we could use it . this room was ok although the bed was very uncomfortable and room was very dusty. The food / breakfast was ok. In all of this time not one apology was given for the inconvenience that we had to endure . on day that we left all the waitress was concerned about was the return of the parking permit. Still no apology. Would not reccomend this B&B ( because that is all it is ) and i am amazed how many people rate this B&B as good. Will definately never go back there again

The staff all were very friendly and helpful. Anna was especially helpful. The room was small but easy to arrange to allow movement. Easy to access power to charge electronics. Breakfasts were good and promptly served. We didn’t have a car while there but noticed that parking was very limited.

Great location , parking a little difficult but very helpful

A nice little boutique hotel situated near the pier and other services.

Generally a good stay, friendly staff good breakfast. Very low water pressure to basin and odd tap operation. Shower pressure low. My partner would also prefer a wand type shower head to prevent the “water boarding “ effect. In a boutique hotel I would expect a small fridge with fresh milk not the awful sachets provided, i can have these in Burger King! A few small adjustments to this hotel would lift it to the position it should be at.

The property as a whole is the perfect balance of luxury and comfort, the staff were all lovely and more than happy to help- we wouldn't hesitate to come back! Would definitely recommend the breakfast too- it certainly tastes as good as it looks :-)

good location both quiet but near the sea front with safe parking

Although we only stayed one night the staff were outstanding every way and the hotel is amazing THANKS FOR THE CARD AND BUBBLY

Hotel was close to local amenities and afforded the best location close to the sea front. Rooms were clean and atmosphere was quiet and relaxing.

Very nice and comfortable hotel. The banana and maple syrup waffles on the breakfast menu are a must-have