The Milestone Hotel

Hotels
9.6
/10

Exceptional

449 reviews

What Guests Say About Their Stay

Marion
10.0
/ 10
We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
LINDA
10.0
/ 10
We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
John
10.0
/ 10
Absolutely spot on service as always. Our room upgrade was impeccable, we stay every year and it was also so nice to get a card that welcomed my wife and me and even our dog who also stays with us. All in advance, thank you for a wonderful stay again
In the Area
See Map
1 Kensington Court, Kensington, Central London, London, England, W8 5DL

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Milestone Hotel is a good choice when you are visiting Kensington. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Milestone Hotel

Discover More Places
1 Kensington Court, Kensington, Central London, London, England, W8 5DL
Others The Milestone Hotel
Others 2 The Milestone Hotel

Discover More About The Milestone Hotel

Location


Staying at The Milestone Hotel is a good choice when you are visiting Kensington.

About The Milestone Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Milestone Hotel exclusively for you.

Get precious and unforgettable moment during your stay at The Milestone Hotel.

All facilities in The Milestone Hotel

Others The Milestone Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Sauna

General

  • Banquet
  • Swimming pool
  • Fireplace in lobby

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Milestone Hotel

Important Note
  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from January 16 2025 to March 1 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
The property will be renovating from January 10 2025 to March 1 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Milestone Hotel
62
Number of floors in The Milestone Hotel
6
Another facilities in The Milestone Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in The Milestone Hotel

What are available facilities at The Milestone Hotel?
There are top facilites at The Milestone Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Milestone Hotel?
The standard check-in time at The Milestone Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Milestone Hotel provide breakfast?
Yes, The Milestone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Milestone Hotel

9.6
Exceptional

From 449 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.2

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Milestone Hotel

Number of reviews per page
20
40
Top reviews
Iain
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Huge character. Great staff. Stables Bar is superb.
Richard

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

My wife and I didn't enjoy our stay at the Milestone. While the staff was friendly and attentive, we found the room really very, very small - there wasn't really much space to put luggage racks out in the narrow gaps between the edges of the queen bed and the walls of the room. The decor was definitively old-school and fusty. I didn't much like the bathroom either, which - while actually pretty spacious - included one of those old-style showers that wasn't even enclosed, leaving water spraying around the bathroom. Now, some of this is my fault, in that the place was recommended to me by a friend. But I think that friend had gotten upgrades (whether he paid or got them for free I don't know) so his experience was far superior to mine. I paid something like $700/night, and I could have had a much more comfortable experience in a nearby place at half that price. Maybe all their customers are "money is no object" kind of people, I don't know. It pains me to say it owing to how friendly the staff was, but I will not be back.
Read More
Scott
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great stay in a classic hotel
Marion
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
Read More
David
icon-Business
Business

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Certainly don’t get the room you see in the photos. Very expensive for what you get.
Colin

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Unable to obtain teabags in room despite two requests!!!!!
LINDA

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
John

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Absolutely spot on service as always. Our room upgrade was impeccable, we stay every year and it was also so nice to get a card that welcomed my wife and me and even our dog who also stays with us. All in advance, thank you for a wonderful stay again
James
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.
Read More
Rubyni

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

It was such an amazing stay! Their service and customer service was amazing!!
Ana
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Patricia
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Massoud
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

A nice hotel
Massoud
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Small but clean and quiet
Shelby
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Perfection!
Nancy
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Outstanding service. Great room.
James
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
Kaitlin M.
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Not only would I stay here again but I would highly recommend it to family and friends! Staff was proactive and friendly. Room was impeccable. Proximity to Hyde Park a bonus!
John

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff and clean rooms in a great location.
Ronald

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Milestone Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.