W6 Hotel Hammersmith

Staff were really nice, but the place itself was dirty, dirty towels and the bathroom floor had dirt noticeably. You literally get what you pay for, the train station is 4 min away from the hotel so that’s a plus

The property was dirty. Mould and residue in the shower with a couple of hairs in the sink. Bed lamp was broken and a couple of sockets didn't work.

The hotel out door area had bags of trash all over. The room itself was dirty and the windows would not close. The windows that did close would also not lock. The furniture was damaged and unable to hold up to small handbags of weight. The property felt very unsafe.

Cold and felt damp on arrival. Bathroom had a continuous mouldy smell, due to black mould growth! Teabags left in kitchen although unused had mould on! Communal stairwell had items stored creating a fire risk.

Our room wasn’t very clean, and there was a damp smell all over. During the first two nights of our stay, our neighbor made noise all night, and we couldn’t sleep well. On the second night, the electricity went out, which led the room manager to change our room the next day. In the new room, the radiator didn’t work, and we had to use an extra radiator that was provided, but it didn’t work properly either. The new room didn’t have a kettle, and even though the hotel manager promised to bring one by the next day, it never arrived. The bathroom drain was clogged, and every time we showered, a lot of water would gather in the tub, which wasn’t hygienic. Additionally, the sheets clearly hadn’t been washed properly.

I was given a choice to take the basement room, so not to take the steps up. The idea was good, but it had constant door shuting and walking in and out, and loud talking so it was really disturbing especially at night time.

Extremely dirty!!! I did not stay after seeing the room.

By far the dirtiest hotel we have ever stayed at. The room had dirt and dust all over. The walls had stains everywhere. The bedding was stained and dirty. It smelled like cigarette smoke and old food cooking. The towel warmers in the bathroom were on high heat and you could not turn them down. It made the entire room very hot. The front desk said they could not turn them down. If you receive a basement room, you will pull your phone out and start looking for a different hotel seconds after walking in the room. Words can not describe how bad the rooms are. We have stayed in bad hotels, but this was the worst. We would never stay at a W6 hotel again. Sleeping on a bench at the airport would be an upgrade from this hotel.

We stayed in a standard studio and it was disgusting, I tried to find any other hotel but none with availability at such late notice. Brown smears everywhere in the bathroom and walls in the bedroom, greasy pan and stuff in the sink. Wouldn’t wish this stay upon anyone.

Reception closed when we arrived. Note said 5-10 mins and to call a mobile number if help needed. Called number phone in reception rang!

This hotel was very poorly maintained. Stained sheets, broken toilet seat, broken door handle, damaged walls/ceiling, damaged lamp shade. Room service only consisted of a pile of new towels on the table. No new sheets and beds were not made. Fire alarm went off two nights during my stay at around 3am. I would not stay here under any circumstances.

Friendly helpful staff. Room served its purpose Can't complain about the stains and spiders considering good price and location

This was a really handy stay for the Apollo within walking distance. I wanted to cook and so booked the triple room with kitchenette. Cooking utensils were in short supply and no glasses but it was sufficient for me to knock up a stir fry and the fridge stored everything for my breakfast and was warm cosy and quiet. Bonus early check in so would definitely stay again. Staff were friendly..

Not very good V stayed over a week nd wanted room at ground floor but couldnt Generally speaking the stay was ok staff were friendly ,access to public transportation was super

Me and My boyfriend booked here as we were going to a concert at the eventim apollo. After a 4hr journey to this hotel we were presented with the worst "hotel" room we've ever stayed in. After reading some reviews we knew it wasn't going to be luxury but christ. Our room was outside down some steps into the basement. As soon as I walked in I couldn't believe what I was seeing. The guy and reception was nice enough except for when I decided to go back to reception after an hour of contemplating and asked him if there was any chance of a room swap as the room we were given was simply dire. I then showed the guy multiple photos of why I was not happy and he didn't say anything except I will come look at it in a minute. When coming to look, he walked around and said nothing. After showing him how unclean and faulty everything single item was, I asked if there was anything that could be done about the situation and he said give me 5-10 mins as we are fully booked but may have a room. I min later he asked me to come and look at a different room (another basement room) to see if it was any better. The stench of stale fags hit me as soon as the door opened and immediately the smell, broken shower head and the scratches and stains everywhere. So we chose to just keep the other room. Also our fire alarm went off at 1 and 5am which was fab. I wish I could write more… We really were going to pay to stay somewhere else and would have if it wasn't for the concert being so near.

Great location, and that's about it. Property photos must have been taken about 20 years ago. The room was shabby, damaged, smelled of smoke (we later discovered a bag over the smoke alarm). Hand prints on walls, stained bed sheets, bath was mouldy. Would really recommend avoiding this hotel, it was awful.

The idea is excellent - reasonably sized self catering studio. The photos are great. The outdoor space is lovely. Unfortunately it's worn and damaged to the point you'd barely recognise it Vs the photos and while the staff are lovely, with that and the fire doors propped open and stair carpet loose I can't recommend it unless there's no other choice. Bed was good, towels were clean but the overall comfort let down by wearing, dirt and no blind to go over the bathroom window. Bathroom window is lightly frosted but not enough to take a shower with the light on in the evening comfortably. With a deep clean, some paint and maintenance and a bit of a refresh it'd be great.

Not habitatble

The location is excellent and within walking minutes from bus and tube. The room was clean, espacious and quiet. Unfortunately the room had some maintenence issues: the TV wasn't working and the toilet roll holder / brush were broken , small chest of drawer was broken. There was coffee and kettle but milk was missing and the mattress of the extra single bed was hollow and not very comfortable at all. But overall I'd say for the price , the stay is great for a couple of nights

Over all okay