Holiday Club Saariselka

Check in was quick & easy, we were placed in room 229. Make sure to state any accessibility issues, as the hotel doesn't have elevators and if you're placed in the farthest wing from reception, it means you'll need to drag your luggage through about 8 firedoors & a flight of stairs (which they don't inform you of during check in). The room itself was nice, we were in one of the superior twin rooms which have been remodelled more recently, but the hair dryer was broken & the shower had mildew & other build up on the floor. Onto food: They provide allergens information (gluten, vegan, lactose & vegetarian) but make sure to pay attention as there were many times the wrong allergen sign was in front of the wrong dish. Breakfast: Thank god breakfast was included in the cost of our room because it is absolutely not worth paying for. They made the exact same food every single day for breakfast, no variation. Consisting of scrambled eggs, mini sausages, soggy veg, mini pancakes, and cereal/yogurt selections. Dinner: We paid for the dinner buffet once, never again. The lack of selection at breakfast should have given us an impression of what the dinner would be like, but we clearly weren't thinking properly. I suggest leaving the hotel for your meals. There are plenty of restaurants around that offer great options for less than the buffet cost (€30). And the biggest issue is dont expect to be able to use the wifi while youre there. It just doesnt work. And the staff are useless if you

Saunas where great, but it is only open in the evening until 9pm.

The property has everything you need for 2 people, it would be very cramped with anymore than 2 adults and 1 small child, the kitchen is very well equipped. Beds are comfy, it’s warm and clean and the sauna is lovely. What they failed to tell us is that Saturdays is ‘change over day’ which meant we had to move apartments after our first night not giving us even 24 hours in 1 apartment, it caused us to loose a days skiing due to waiting around for a phone call to Inform us that the new apartment was ready which never came. We had paid for 4 days skiing and to loose a day was costly and dissapointing. The apartments are timeshares owned and even the staff said ‘it’s complicated’ when I asked them who’s decision it was for us to have to move apartments and was told ‘someone should have contacted us’ but this obviously didn’t happen. The directions to the apartments aren’t great either when you’re lugging your cases about in snow trying to locate the apartment block. There is nothing wrong with the apartment itself so I can’t complain about that, it’s more the customer services and communication that’s the issue. I’m not sure if Expedia should have told us or the holiday village but to arrive late to be told you have to move in the morning at some point (5th eh couldn’t give us a specific time just to wait for a call which never came)

Such a great value! Comfortable beds, and bigger than normal 'european' shower!! Loved the towel warmer and the heated floor in the bathroom! Very friendly staff!

We (myself, husband, 7 and 4 year olds) stayed for 2 nights at the Holiday Club in December 2022. The hotel was welcoming and well presented in reception areas. We were in a room in the main building which was a king size bed and sofa bed for the kids. It was fine but a bit tight for space with us all in with luggage! We all enjoyed the pool and the location being in the middle of the village. We also enjoyed that the hotel is kept pleasantly warm, but not over hot, as part of the 1 degree cooler scheme!

Good and nice service. Love the sauna!!

Wonderful stay, close to everything, helpful polite staff. Would definitely stay again.

The economy room is really basic but great for those who just need a place to sleep. Parking is free which is awesome and breakfast is ok.

quiet old fashioned bed and room. it's minimal to stay a few nights. The room is not so warm during night, I should have covered blanket onto my face. and breakfast also very cloudy with lot's of people.

Room was neat, maybe a tad too chilly for my taste but otherwise good. View wasn’t that great though - a parking lot. Room had curtains but no blinds which would’ve been useful. Hotel has a cozy lobby and friendly staff. Reception is open 24/7 on season and closes at 22:00 off season. Breakfast is your typical hotel breakfast, nothing special. Some local treats would be a nice addition to the otherwise a basic hotel breakfast. Spa closes at 20:30 which is a bit early in my opinion, considering the fact that the hotel isn’t probably mostly occupied by people on a business trip. I’d like to enjoy the spa and the saunas a bit longer if the purpose of my trip was a vacation. Despite the couple things that could be improved (in my opinion) the overall quality of the hotel, service and location are great.

Limited spa opening hours, closed already at 20:30. Room was a bit too chilly. Was able to get a room with a fridge tho, which was a plus.

Great luxurious hotel in the middle of wilderness.

Room and public spaces were clean and nice. Temperature in the room was hot.

Not too romantic place to stay: no double beds in the whole hotel, the "spa" was really cold place (both water and air). Breakfast was lacking any extra effort, like eggs were served only boiled. The hike to our room was very long. Staff was nice and everything was just ok, but no above average surprises, I am afraid... Design was just not creative or customer oriented. I think that with the resources available the place could do better.

Loved the 3 bed apartment it had everything we needed

Our room was located at the far end of the building so we had to drag our luggage through the corridors, no lifts available,

We stayed in a hotel room at the Holiday Club. The rooms were a decent size, and in pretty good condition. The only down side was the rooms were not sound proofed too well, as you could hear noise from the rooms next door, and in the corridor, and from the level above.

When we walked into the room, we thought it was a mistake since the room was soo big! We had our own sauna and a fireplace! The staff were all so nice and helpful. There were 2 things we regretted: 1. Why did we only stayed for a night! It was simply not enough; and 2. If this place had an elevator, it would have been perfect. It was the only downside in my opinion.

our room was very big with a sauna, which was great. Location is central. Had to pay extra for use of the swimming pool at €20 each, which I wished we hadn’t, it’s not that great.

Great newly apartment that we stayed for 2 days. It has 2 bedrooms, washer, dryer, sauna, living/kitchen, toilet & bathroom that shareed with sauna. But need to walk about 10-15mins from the main check-in building. Also, we met with an impatience Customer Service Officer when we called for some info. They couldn't understand English well which was ok & we tried to explain, but she was so frustrated rather than trying to understand the situation.