ibis Le Puy-en-Velay Centre

Good hotel excellent staff but surroundings a bit sketchy

Very well organised

The good points were the daily cleaning and bed-making service was good and I liked the cube storage. Also, reception gave us good recommendations for excellent French food. However, the first room we were assigned had not been cleaned and we found glass on the floor of the second room. The bathroom 'tiles' needed cleaning of the pretend grouting. We could not get an evening meal in the restaurant as it was only for a pre-booked group. There was no bottled water or kettle in the room. The mattresses are foam and killed my back. My first experience of an Ibis and not one I wish to repeat - I hate to think what the Budget Ibis is like.

Very good value for the money. The receptionist was extremely helpful and showed us a secure spot for our van under video surveillance. There was quite a strong odour from the hallway carpets, but the room, though small, was clean and comfortable. The location was excellent, just a few minutes walk into centre ville. I would stay here again if in Le Puy.

A comfortable stop over in a good location, near the town centre. Having the parking was very useful.

The staff were super helpful and the location of the hotel couldn’t be better.

Excellent parking options, good food (not only breakfast!) helpful staff and nice elevator

Friendly, professional staff. They have a double locked area in their garage for storing bicycles. The restaurant serves OK food if you're too tired to venture out.

Clean, convenient and close to downtown. Small room with a smaller bathroom.

The hotel serves the purpose for which it is designed. There is a little car park around the back. The staff were very friendly and helpful. The room was quite small but okay. I don't think I' want to stay there for more than a night or two. It was noisy at the front of the hotel. Closing the windows cut out the noise but I like to sleep with the windows open. The breakfast was nice with a good choice. It is a short walk to the town centre.

Walking distance to everything. Good hotel, great staff assistance, good food and drinks.

Very convenient for old town & tourist attractions. Great having restaurant on site. Great bar.

Great for a one night stopover, room small but comfortable bed. Lots of restaurants in town for an evening meal and free light show on main buildings too.

Clean and tidy hotel with parking walking distance from the center of the town.

Good centre to go walking and birdwatching from. Hotel restaurant very good. Staff friendly and helpful.

Exceptional in every way! Helpful and attentive staff, comfy bed and a lovely breakfast. What more could we want?

Good location for staying in semi-luxurious surroundings before starting a long hike down the Chemin du Puy. Do be advised that there are prominently posted signs in the lobby and elevator banning "outside food" from the rooms. I don't know if this is in response to a problem they had or if it's just an effort to force more business to the restaurant in the lobby. Other than that, it's a perfectly serviceable, standard Ibis location.

Well situated in town centre and with parking. Dog friendly. Room adequate but towels very thin and we were charged €7 for a bottle of water

Nice, basic hotel in the heart

The room is comfortable but very small. The exterior of the hotel is shabby and in need of renovation. The worn and dirty mat on the floor at the entrance gives a bad impression. Le Puy deserves better from Ibis. Receptionist very good though!