Crowne Plaza FRANKFURT CONGRESS HOTEL, an IHG Hotel

Very comfortable

The room is very close to the evlaton and wifi is very bad

Disappointed the pool wasn’t open. The buffet was excellent. Easy access to the airport

*

Cozy stay

Everything was great except for renewing my door lock card every day. Thank you very much for everything. 🙏🙂

Was surprised as read some bad reviews. Room was modern and clean. All toiletries present and check in was fast. Good location near trainstation.

Construction going on, noisy

Good airport hotel

The buffet was great, great stay

Short mini break with friends.

amazing

Our room was clean. Staff was friendly. We had several drinks in the bar which were very good. Breakfast was excellent. Gym was clean but hard to find.

The worst, there was cockroach on the wall once we enter the room, and we didn’t get the room that we have booked and the front desk agent blame us for that, she said it’s your problem, she was very rude, she also raised her voice. We cancelled our reservation and we didn’t stay and for sure won’t come back and I advise everyone to not even try.

Swimming pool seems to be always out of action every visit here, reception keep me waiting for a while on the phone before I can actually check out, room is very warm thank God I can open the window, very basic and nothing exciting about this place

Will stay again next week

Everything was excellent.

Firstly the reception staff were brilliant especially Marilyn and Clara . BUT I had to change rooms 4 times because of non- existent and poor a/c . The room I finally got had 2 broken lights and a broken hairdryer ( which I didn’t mind as at least it had a/ c and was a lovely room. Have to say packing my cases and lugging them from room to room is not my idea of a good hotel. Will avoid Crowne Plaza chain in future.

What was good? Front desk staff, bartender, chicken burger. What was bad? Wi-fi was brutal, even changed rooms, where it worked a bit better, constantly bumped off as well. Air conditioning didn’t exist, setting 5 degrees fan hi, auto and manual, still like a sauna. Shower had good pressure, but would jump 20 degrees every few seconds. Lighting very poor, light on my side didn’t work, couldn’t read or even go on my phone with the poor wi-fi. No shuttle, expect a 30-35 euro taxi each way. Room was clean, but extremely outdated, say mid 1950’s Tried to just get coffee from the restaurant to take up to the room , no staff, coffee machine didn’t work properly anyway Pool was down for maintenance. Stayed for the crowne plaza name and was very disappointed.

The hotel is conveniently located near public transportation (the tram stop is very near) and only about 10 minutes by taxi to the airport. Breakfast buffet is commendable.