Grand Serai Congress & Spa

Hotels

8.8

/10

Very Good

227 reviews

What Guests Say About Their Stay

Karen
10.0
/ 10
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Gary
10.0
/ 10
It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Gary
10.0
/ 10
The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
In the Area
See Map
33, Dodonis Avenue, Dimos Ioánnina, Nomós Ioannínon, Epirus, Greece, 45221

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Grand Serai Congress & Spa is a hotel in a good neighborhood, which is located at Dimos Ioánnina. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Serai Congress & Spa

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33, Dodonis Avenue, Dimos Ioánnina, Nomós Ioannínon, Epirus, Greece, 45221
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Discover More About Grand Serai Congress & Spa

Location


Grand Serai Congress & Spa is a hotel in a good neighborhood, which is located at Dimos Ioánnina.

About Grand Serai Congress & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Serai Congress & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Grand Serai Congress & Spa.

All facilities in Grand Serai Congress & Spa

Others Grand Serai Congress & Spa
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Indoor pool
  • Garden
  • Outdoor pool
  • Spa
  • Pool sun loungers

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Serai Congress & Spa

Important Note
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards; cash is not accepted

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation.

The following facilities or services will be unavailable from July 25 2023 to January 31 2024 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Spa
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Serai Congress & Spa
216
Number of floors in Grand Serai Congress & Spa
4
Another facilities in Grand Serai Congress & Spa
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Grand Serai Congress & Spa

What are available facilities at Grand Serai Congress & Spa?
There are top facilites at Grand Serai Congress & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Serai Congress & Spa?
The standard check-in time at Grand Serai Congress & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grand Serai Congress & Spa provide breakfast?
Yes, Grand Serai Congress & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Serai Congress & Spa

8.8
Very Good

From 227 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

8.8

Service and Facilites

9.0

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Traveler Reviews Grand Serai Congress & Spa

Number of reviews per page
20
40

Top reviews

Konstantinos
icon-Business
Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Thats the best hotel in town. Big rooms, friendly staff
Karen
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Gary
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Gary
icon-Leisure
Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Dimitra
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great place
Dimitri
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Great overall!
Lambros
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again
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Theodora

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Excellent all around. Friendly and very professional staff eager to assist. Great location.
Spyridon
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Great location, great staff and service Ioannina is a must visit location
Christos
icon- Family
Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Eva
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Excellent service, well informed and very Petions with the customers
Eugenia

10.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Excellent service and very exclusive 👏 definitely recommend 👌
KONSTANTINOS
icon-Leisure
Leisure

10.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

great
Ioannis
icon-Business
Business

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Helpful and k7nd staff
Nir
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 127 week(s) ago

Hotels.com verified review

Very good
petros
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 142 week(s) ago

Hotels.com verified review

It used to be a nice hotel, having stayed in the past as well. I saw a totally different hotel, with a low quality level of service. What really surprised me is that i had no reply to questions raised (by mail), just a reply by the reception that it probably skipped their attention, without wondering about the content. I keep as secondary details the unjustified delays in the room service, breakfast, reception etc. The hotel used to be a jewel for the area and an example of hospitality, but what i saw was dissappointing. And, please, do not advertise vip access privileges if they are not offerred.
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Miles
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 177 week(s) ago

Expedia Group verified review

Good location
Ishita

2.0

/10

Reviewed 178 week(s) ago

Hotels.com verified review

Building condition is bad, we stayed in a suite and we could still here everyone walking even through two doors. The atrium also doesnt help since the restaurant noise and smell reaches all rooms. The shower had inconsistent water, often it took 10 mins for warm water to arrive.
Verified traveler
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 182 week(s) ago

Hotels.com verified review

Really good hotel and close to the centre of Ioannina, however needs some improvements.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

Perfect as usual always stay in this hotel when visiting ioannina. Alas this time they failed to acknowledge my VIP access but probably acceptable under the circumstances as the hotel was very busy.
Number of reviews per page
20
40

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Others 4 Grand Serai Congress & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.