Dorsett Tsuen Wan, Hong Kong

Hotels

8.5

/10

Very Good

208 reviews

What Guests Say About Their Stay

Pepang
8.8
/ 10
The hotel is clean and the breakfast is delicious. The location is passed by the A21 bus from the airport. There is a free shuttle bus to the airport express train station and to Tsim Tsa Sui. Close to Chinese food restaurants. Price is reasonable. Recommended for families.
Masitoh A.
9.4
/ 10
The rooms are clean and comfortable, the hotel is very fragrant, until indonesia kangen wanginya, the employees are fine and very helpful, kemana2 easy ride shuttle bus, continue the train ride, if to hongkong again must stay there again
In the Area
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(Shuttle to Disney & Tsim Sha Tsui) 28 Kin Chuen Street, Kwai Tsing District, Hong Kong, New Territories, (8 mins walk to MTR Tai Wo Hau Station)

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dorsett Tsuen Wan, Hong Kong Staying at Dorsett Tsuen Wan, Hong Kong is a good choice when you are visiting Kwai Chung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Dorsett Tsuen Wan, Hong Kong

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(Shuttle to Disney & Tsim Sha Tsui) 28 Kin Chuen Street, Kwai Tsing District, Hong Kong, New Territories, (8 mins walk to MTR Tai Wo Hau Station)
Lobby Dorsett Tsuen Wan, Hong Kong
Lobby 2 Dorsett Tsuen Wan, Hong Kong

Discover More About Dorsett Tsuen Wan, Hong Kong

note: hotel was previously named Dorsett Tsuen Wan, Hong Kong

Location


Staying at Dorsett Tsuen Wan, Hong Kong is a good choice when you are visiting Kwai Chung.

About Dorsett Tsuen Wan, Hong Kong

Not only located within easy reach of various places of interests for your adventure, but staying at Dorsett Tsuen Wan, Hong Kong will also give you a pleasant stay.

Dorsett Tsuen Wan, Hong Kong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Dorsett Tsuen Wan, Hong Kong is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Dorsett Tsuen Wan, Hong Kong is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Dorsett Tsuen Wan, Hong Kong will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Dorsett Tsuen Wan, Hong Kong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Dorsett Tsuen Wan, Hong Kong , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Dorsett Tsuen Wan, Hong Kong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Dorsett Tsuen Wan, Hong Kong is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dorsett Tsuen Wan, Hong Kong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Dorsett Tsuen Wan, Hong Kong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dorsett Tsuen Wan, Hong Kong .

All facilities in Dorsett Tsuen Wan, Hong Kong

Bar, Cafe and Lounge Dorsett Tsuen Wan, Hong Kong
Bar, Cafe and Lounge
Swimming Pool Dorsett Tsuen Wan, Hong Kong
Swimming Pool
Fitness Center Dorsett Tsuen Wan, Hong Kong
Fitness Center
Functional Hall Dorsett Tsuen Wan, Hong Kong
Functional Hall
Lobby Dorsett Tsuen Wan, Hong Kong
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Parking with surcharge
  • Valet parking

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Tsuen Wan, Hong Kong

Important Note

Hotel Accommodation Tax (HAT) regulation in Hong Kong

Starting from January 1st 2025, guests who are staying in hotels in Hong Kong are required to pay the HAT at the rate of 3% of the booked room’s price.You will be asked to pay HAT upon check-in. Please note that accepted payment methods may vary in each hotel. You can contact your hotel for more details.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In order to comply with the Regulation of Disposable Plastic Product in the hotel industry, complimentary amenities in all guest rooms have been suspended. Toothbrush and Toothpaste; Shower Cap; Vanity Kit; Sanitary Bag; Comb; Razor and Shaving Cream; Telephone Pad and Pencil will not be provided. Items that remained complimentary in room include Slippers; Toilet Roll and Facial Tissue; Bottle of Bath Gel / Shampoo / Conditioner / Hand Liquid Soap (Elemis Brand).
For the items that are not provided (except for Telephone Pad) are available for purchase at the vending machine on 6/F Self Service Laundry Room.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Dorsett Tsuen Wan, Hong Kong
546
Number of floors in Dorsett Tsuen Wan, Hong Kong
19
Another facilities in Dorsett Tsuen Wan, Hong Kong
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Dorsett Tsuen Wan, Hong Kong

What are available facilities at Dorsett Tsuen Wan, Hong Kong ?
There are top facilites at Dorsett Tsuen Wan, Hong Kong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Tsuen Wan, Hong Kong ?
The standard check-in time at Dorsett Tsuen Wan, Hong Kong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Dorsett Tsuen Wan, Hong Kong provide breakfast?
Yes, Dorsett Tsuen Wan, Hong Kong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Dorsett Tsuen Wan, Hong Kong

8.5
Very Good

From 208 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.0

Location

7.9

Service and Facilites

8.6

People often mention about Dorsett Tsuen Wan, Hong Kong
All
Staff Friendliness (4)
Bathroom (3)
Surroundings (2)
Accessibility (2)
Room Space (2)
Bedroom (2)
Hotel Area (2)
Distance to City Center (1)
Family Friendly (1)
Wifi (1)
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Traveler Reviews Dorsett Tsuen Wan, Hong Kong

Number of reviews per page
20
40

Customer reviews

I***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 10 week(s) ago

The staff is not bad but not good either. No smile, no greetings. I do not understand why people said in their review that the staff is friendly? If you only need place to rest, it's good, room is clean, but if you wish for great hospitality from the staff. This is not the place.

1 people find it helpful

Accommodation's Reply
24 Jan 2025
Dear I***r, thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our front desk service, we have followed up the issue with concerned department and will enhance the training. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
Hernan G. R.
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 11 week(s) ago

The hotel are very near from the train station and exactly in front of the the datacenter we need to visit.

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Accommodation's Reply
24 Jan 2025
Dear Hernan G. R.. Thank you for your high recommendation regarding your stay at the Dorsett Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with our convenient location. We are just 8 mins walking distance to Tai Wo Hau MTR station and hotel provide free in-town shuttle bus service to/from Hotel and shopping malls, where facilitate you to a joyful experience of shopping and local delicacies at the mall. Our team will be pleased to know they had a role in making your stay with us a memorable one. Your feedback is much appreciated, and we look forward to welcoming you back soon!Warmest regards,Ide Leung General Manager
j***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 16 week(s) ago

The room was very nice, big than usual in Hongkong hotel in both bedroom and restrooms in the reasonable price. But the location its quite far from the city or tourist attractions. However, hotle have a shuttle bus service to MTR so it's quite convenient but around hotel area is still noting interesting. In addition many to the concierge if I'm not wrong his name is Drason (?) he's very kind and helpful for leading us to the bus stop and help us carrying the luggage. Thank you so mich for all the support!
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2 people find it helpful

Lea
icon-origin-TRAVELOKA

9.0

/10

Reviewed 24 week(s) ago

Everything was cool. Food good staff nice 😀. Only the room a bit dirty 😔. Dusty overalls 👍.

1 people find it helpful

Accommodation's Reply
21 Oct 2024
Dear Lea, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our friendly staff! However, we are so sorry to hear you were disappointed with the cleanliness. We have followed up the issue with concerned department. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 30 week(s) ago

Nice hotel. Good transport to MTR & to mall. (free).

1 people find it helpful

Accommodation's Reply
05 Sep 2024
Dear Valued Guest, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with our good location to MTR & shopping mall. Hotel provides FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. Your feedback is much appreciated, and we look forward to welcoming you back soon! Warmest regards, Ide Leung General Manager
G***t
icon-origin-TRAVELOKA

9.1

/10

Reviewed 40 week(s) ago

There is a shuttle to the nearest MTR, really worth it, the rooms are good for an expensive HKG hotel.
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Accommodation's Reply
02 Jul 2024
Dear Valued Guest, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our FREE in-town shuttle services to MTR stations. Your appreciations will lead us to success and do it better in the future.Warmest regards, Ide Leung General Manager
Johan J.
icon-origin-TRAVELOKA

7.0

/10

Reviewed 57 week(s) ago

This hotel has a good location. But the experience I had at this hotel is weird. Let 's say the good things first … the hotel is nice and clean, good service at front desk, good ambience. And the things I feel weird: 1. Book room for 2, but the breakfast is for 1.2. The toilet no air ventilation, if the toilet smells, it will smells all day. 3. The wall outlet is not international standard, if you ask for Adapter, they will ask you to buy … its expensive. That 's all, have a nice day.
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Accommodation's Reply
04 Mar 2024
Dear Johan Johan, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our convenient location and room cleanliness and courtesy services!! However, we are so sorry to hear you were disappointed with the breakfast and ventilation in bathroom. Guest can add extra breakfast during reservation or upon arrival. Every room install USB plug for guest from different countries. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
Marlisa Z.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 66 week(s) ago

(+) Friendly and helpful staff. Shuttle to Kwai Fong MTR. 10-minute walk from Tai Wo Hao MTR. Clean room (Dorsett standard)(-) no heater in the room. Even after switching off the air conditioner it is still cold 🥲. The pillows are too soft for me.

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Accommodation's Reply
02 Jan 2024
Dear Marlisa Zhong, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our room cleanliness and FREE in-town shuttle! However, we are so sorry to hear you were disappointed with the room temperature and pillows. Hotel provides blanket and warmer to guest. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
alvin v.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 67 week(s) ago

The mattress was not comfortable, the staff and service were very satisfying, the staff was very helpful even though there was a language barrier.
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2 people find it helpful

Accommodation's Reply
28 Dec 2023
Dear alvin alvin, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our helpful & friendly staff!! However, we are so sorry to hear you were disappointed with the room. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
Anita E. P.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 70 week(s) ago

The staff is good, friendly, there is a shuttle to Kwai Fong station so it's easy to get to the city.
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2 people find it helpful

Accommodation's Reply
12 Dec 2023
Dear Anita Esti Pradita, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your friendly staff and FREE in-town shuttle. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon! Warmest regards, Ide Leung General Manager
Wendy J.
icon-origin-TRAVELOKA

5.8

/10

Reviewed 84 week(s) ago

Air filter unit in the room is very dirty. Corridor can smell cigarette smoke. Luckily inside the room there is no smell of cigarette.

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Accommodation's Reply
29 Aug 2023
Dear Wendy Joe, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room cleanliness. We have followed up the issue with the concerned department respectively. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager
Marian M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 271 week(s) ago

Highly Recommendable 🤗 Very Convenient as they offer free shuttle to the MTR station. Staffs were helpful Kudos to Nerissa (Front Office) Tony/Johnny(Concierge) and Wei (housekeeping) they are all professional and helpful.Rooms are as expected in the pictures they are clean and well maintained. Will definitely go back and recommend this hotel. We stayed for 4D/3N and I can rate the over-all service of 5/5. THANK YOU DORSETT! 💖
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2 people find it helpful

Bella E.
icon-Family
Family
icon-origin-TRAVELOKA

8.8

/10

Reviewed 272 week(s) ago

Good location. Close to a bus stop, close to the MTR station. There's a 7-11 downstairs. Also some local attractions to see nearby the hotel

1 people find it helpful

Faisal E.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 275 week(s) ago

come to this hotel at 8 in the morning, plan to put luggage, ehh, offer an early check-in with Edwin Leo, no charge aka FREE ... then when you check out you can also leave your bag before you go to the airport, so you can take a walk first at hongkong without carrying big bags and suitcases ..
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3 people find it helpful

Liz Erlinda Salim
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 277 week(s) ago

Clean, the family room is spacious, have shuttle bus service to Kwai Fong MTR station, 7 Eleven below the Hotel. Friendly Concierge

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Timothy G. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 279 week(s) ago

Great hotel, service and facilities. I'm understand because of situation in hk when I travelling, many bus shuttle schedule not in operation.

4 people find it helpful

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Panisara J.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 281 week(s) ago

Clean, convenient, with a shuttle if going to Tsim Sha Tsui. The restaurant must walk for 10 minutes. The bottom is closed no later than 8 PM.
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2 people find it helpful

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Julia S.
icon-Family
Family
icon-origin-TRAVELOKA

6.2

/10

Reviewed 284 week(s) ago

WiFi is not good. has been told is still the same. the hotel was totally ok but, not this time. the room is also small.
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2 people find it helpful

yulizawati
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 288 week(s) ago

The hotel is clean, the rooms are quite spacious. Rooms are not in the city center but there is a 15-minute motor station on foot or take the free hotel shuttle bus to the kwai fong mall which is integrated with stas. Or it could be to terterahat. This hotel car is on time 1 hour 1 time. So to explore Hong Kong is also easy. Overall the hotel is satisfying. Lazy rooms hotel clerk is not friendly. maybe because it's late too. Tomorrow, you will be friendly tomorrow.
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Joy F. L.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 291 week(s) ago

Good food and unli water 😁😁. Very clean and accomodating staff.

2 people find it helpful

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Lobby 4 Dorsett Tsuen Wan, Hong Kong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.