The Upper House

Hotels
9.6
/10

Exceptional

434 reviews

What Guests Say About Their Stay

Amir
10.0
/ 10
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Annette
10.0
/ 10
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Verified traveler
10.0
/ 10
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
In the Area
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Pacific Place, 88 Queensway, Central, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Upper House is located in area / city Admiralty. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Upper House

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Pacific Place, 88 Queensway, Central, Central And Western District, Hong Kong, Hong Kong Island
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Discover More About The Upper House

Location


The Upper House is located in area / city Admiralty.

About The Upper House

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Upper House exclusively for you.

The Upper House is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Upper House.

All facilities in The Upper House

Others The Upper House
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Shops
  • Garden
  • Shops

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Conference room
  • Business center
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Upper House

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Hotel Accommodation Tax (HAT) regulation in Hong Kong

Starting from January 1st 2025, guests who are staying in hotels in Hong Kong are required to pay the HAT at the rate of 3% of the booked room’s price.You will be asked to pay HAT upon check-in. Please note that accepted payment methods may vary in each hotel. You can contact your hotel for more details.

  • Fee for full breakfast: approximately HKD 349 for adults and HKD 349 for children
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 05:30 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Upper House
117
Number of floors in The Upper House
49
Another facilities in The Upper House
Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in The Upper House

What are available facilities at The Upper House?
There are top facilites at The Upper House such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Upper House?
The standard check-in time at The Upper House is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does The Upper House provide breakfast?
Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Upper House

Traveloka (1)

Other sources (434)

9.6
Exceptional

From 434 reviews

Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.6

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Traveler Reviews The Upper House

Number of reviews per page
20
40
Top reviews
Michael Christopher
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was too dark and there was no lift in the small lobby, making it difficult to carry all the suitcases to the small lobby. This is disappointing for safety reasons. I would not recommend to friends and family.
Julia
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.
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Philip

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

No thanks
Yann Yunn
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Good
Amir
icon-Leisure
Leisure

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
leon
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Location central to my needs
James
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Probably the best hotel in Hong Kong in a league of its own
Michel

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Just love it
Annette

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Cicily
icon-Leisure
Leisure

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

A beautiful property and the staff was outstanding
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Wilson Chung-Yin
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Susan
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Haolan
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
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Joanne

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Love the property! Would definitely going back.
Yin Lam
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

Very cozy
Lok Yee
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Tsz Ying
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 151 week(s) ago

Expedia Group verified review

One of the best hotels in Hong Kong. Excellent service and room design is amazing (if you value how designer used the space). The breakfast in the morning is also superb.
Chi Lit
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 168 week(s) ago

Expedia Group verified review

Clean and enjoyable place to stay. The bathing facility is superb.
WONG

10.0

/10

Reviewed 173 week(s) ago

Hotels.com verified review

Excellent, nothing to complain
Number of reviews per page
20
40

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Others 4 The Upper House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.