Connaught Royale

Rooms are too small,facility requires an upgrade . Location is best!

Terrible stay at Connaught Royale- have stayed 2 years ago and sad to say the condition of there rooms have drastically detiorated and poorly maintained. Upon arrival- we was given a room where the toilet flush panel was completely off and was impossible to flush the toilet- one would think the room should have been checked upon allocation to a new guest. Upon informing the check in desk- we was then offered a new room on another floor where the AC unit attached on the ceiling was half hanging down which looked like a major hazard. After a long domestic flight this was the last thing i was looking for- I again reported this back to the check in desk- was told to wait- waited another 20 mins and was checked in to 'the best room of the hotel' - the AC took at least 35-40 mins to cool the room. The whole process took over 1 hour- no water/drink was offered as all the staff could clearly see we were travellers with large suitcases- this was the start of a ruined trip to Connaught Place. Our stay was for 5 night- i was shocked with the cleanliness of the room- there was dust settled in all corners of he room, the flooring was old and had cracks and was heavily worn out. We found mould in the sink plug and mould all around the marble of the sink. The main rain shower was full of rust and the smaller shower was hanging off the wall including the plugs from the tiles- this eventually fell off during our stay. We were charged for Ice- Will NEVER book this place again!

Hotel is at a very convenient location ,connaught place is just a waling distance from the hotel. Rooms were spacious staff was very helpful rooms need some upgradation as there are no USB charging ports in the rooms. Overall hotel experince was comfortable and convenient.

The staff were all friendly and attentive. The room however needs updating. TV didn't work, air con was soo noisy couldn't keep it on. By day 3 our room attendant got our requirements sorted, a toilet roll, 2 bath towels & a hand towel. Breakfast was good, items made to order. Hotel in a good central location near to restaurants etc

Mood good

Fair place to spend last night in Delhi near Connaught Place

Service was great. Kitchen staff accommodated me. Reception ensured quovk check on and check out. Overall O would highly recommend this hotel

Very easy check-in and helpful staff.clean room. Hot water in the shower was not very hot most of the times. It would be a good idea that they provide some slippers inside the rooms

The manager was exceptionally thoughtful and considerate in a difficult circumstance.

Although off to a bad start with the night manager claiming the hotel was fully booked when I had in fact pre-paid for my room, the rest of my stay was pleasant. Even being next to the train tracks, the area was very quiet.

Stay away from this property..they don’t have a good system to keep track of money paid by customer and can result in loss of money and fraud. While checking out, the folio statement confirms the same. Better stay away from here

It was ok

These Guys are just fraud took 3600 and did not even gave the room nor refunded the money as they were the ones who did not gave the room. Rude staff and complete frauds .. BUYERS BEWARE .. I’ll go to media and Twitter to tell everyone about this scam

It was not great at all. The switch boards don’t work in the room. Shower does not work at all. For 3 people the room becomes conjusted but for 2 it’s sufficient. The glass dividing bathroom the room was covered with curtains. The curtains also were not fully touching the floor. Overall it was not that great. Staff was helpful.

It was close to CP market

This is an excellent hotel, food was simply delicious, was a bit over priced but gives the value for money. Would highly recommend staying here!!

Pros: Good location, reasonable cleanliness, courteous staff Cons: 1. Watch out for 10% service charge added to all the food ordered from the downstairs restaurant. I dont mind paying 10% as long as the money is directly paid to the workers. 2. For the 3 nights we stayed at the hotel, we did not get hot water even a single day. The best we got was luke warm water. Looking at previous reviews, the hot water problem is chronic. The hotel management however mentioned to us that "a major fault happened this week, due to which no hot water". In conclusion, if you dont mind staying a bit further, you can find much better hotels for the price paid.

Near to the CBD Area. Nice property. Good Upkeeping!

We booked with the double price that they are offering to the people without prior booking. Employees are unaware of many things. There was air port shuttle mentioned during at this website but they refused the service. One of the employees is so rude. He was unwilling to provide extra toiletries for two days'stay. During room service they did not change the bed cover (which has stain), did clean toilet seats. How hotels.com chaged so much for sucha cheap hotel is beyond imagination

They sent me a taxi to pick me up at the airport, a driver by the name of "Milkha Singh" (cab number DL1T9452) who was unprofessional, didn't help me with my bags, parked way too far from the airport and was a horrible driver we nearly hit other cars over 10 times. I paid even more than the agreed fees of 1575 rupees (paid 1590) to the taxi driver upon arrival. On checking out the hotel manger accused me of not paying and Milkha said I only paid him 120 rupees as a tip (basically stole the 1590 rupees from me) and they required that I pay the fair again. The manager was shouting on me and accusing me of lying saying his driver never lies. It was a scam to make me pay again. Very unprofessional and bad management. Even more the hotel didn't have HOT water in the shower during my stay in winter and told me if I need hot water they'll provide it in a "bucket". The bed sheets were dirty and stained and I asked them to change them, the new ones were stained as well with brown/bloody stain. Room services didn't clean the room for 2 consecutive days out of my 5 days. I got to the hotel at 5 in the morning and the hotel was closed even though I called them earlier to inform them of the time I arrive, had to wait over 15 minutes in the cold till my parents called the hotel from my home country (to check if I arrived at the hotel or not) waking up the receptionist. Overall I wouldn't recommend this hotel to anyone, it's over priced for the service they offer. Horrible hotel.