Holiday Inn Resort GOA, an IHG Hotel

Best value for your money - great staff, beautiful location, old but well kept buildings, great beach.

This property is good but service is bot up to the mark. We had stayed there during Christmas time and they forced us to pay 6000 per person for Gala dinner which was complete scam. We had to order food separately as no one able to eat low quality food.

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The property is well maintained. The only area where they could improve is on conducting activities or letting the guest know the available activities.

Really good hotel,facilities excellent,staff really welcoming and helpful Unfortunately many functions going on in the grounds,Awful load distorted head banging music, It spoilt our last night,Had to get up and leave the lovely Italian restaurant,

We stayed for 4 nights. I highly recommend getting breakfast and dinner/lunch buffet. The room was clean with a balcony. Amenities were great. Very talented chefs. Great staff. Buffet had a great variety of food as well as live food stations. Housekeeping was good. Easy beach access.

Swimming pool depth shown 4.3ft, but was over 5ft deep - irresponsible and dangerous. Day outing was happening by big groups of bachelors, overcrowded the pools, not usable for Hotel Family Guests, is this a 5 star Hotel?? Dirty beach with animal dumps and other thrash. Very bad management, only trying to make money without thinking about Guest Experience.

The breakfast spread was really good and the beach secluded and nice. Besides the rain made it more enjoyable too

The property is excellent with very good access to the beach. The staff were wonderful especially Anthony the head chef and his staff who gave us such delicious food, they knew exactly what we liked and remembered it each time we were at the restaurant. We loved the very personal service and would definitely stay here again on our next visit to Goa.

Good Resort

Thoroughly enjoyed our stay. From the moment we arrived to the time we left the the staff were welcoming, accommodating, helpful and courteous. In fact, my experience with Holiday Inn started when I booked the hotel a few months ago. I emailed several times and each time they responded quickly, efficiently, politely and with helpful information. Nothing was ever too much for them and their communication skills are excellent - this gave me great confidence after I made the booking. (Other hotels lacked this which did not give me the reassurance I needed). As far as I am concerned, my holiday starts when I have made the booking and having reassurance is extremely important otherwise instead of looking forward to it, you can be worried. Thank you to all those staff on the front desk who responded to my emails. Also a big thank you to concierge for going to the pharmacy to get me medicine for the infected bites I had. The hotel was extremely clean and the staff throughout were extremely accommodating especially to some of the dietary requirements we had. Thank you to all the chefs for making us the dishes we required. We celebrated two wedding anniversaries and the staff acknowledged this. We also organised a surprise private beach dinner which was beautiful and a lovely experience - thank you Praveen for this. The hotel has a private access to the beach, well worth it. The beach was extremely clean, even the water was clear, so so clean! I was extremely impressed with it!

Very attentive staff. The property was very relaxing and beachfront really clean. Will stay here again.

One of the best places to stay in South Goa!

Excellent and beautiful in every way. Its location is isolated from Cavelossim 3 km to the north such that one must take a cab to get to alternative restaurants at the rate of 1.25/mile. BYI there are no cars for rent at GOI airport but there is a place just before departing the airport doors where they will give a ticket of what should pay your driver to get to the hotel (1330 rupees) so that you won’t get ripped. There are two schedules of taxi charges: the real one, and then the higher what I dub as the hotel rates. We were very fortunate to find an excellent driver with a more spacious, well air conditioned vehicle. We asked him to drive us to the spice farm in the SE corner of Goa and the national park a few miles further southeast. He had never been there before and joined us in the spice tour(outstandingly!). Two days later we asked us to drive us via a short ferry boat ride to Divar island to see some very old cathedrals. He had never been there either. We continued that trip to North Goa only a few block from the ferry slip. Alfred was our driver’s name (ph; 91-9823215674 (taxi GA-08,U7034). A major problem, indeed altercation with management occurred upon departure: they refused to honor two free passes to the Zest Cafe, a breakfast and a dinner. Both my wife and I clearly heard the offer and presented cards to surrender at the cafe. We offered to split the costs of those meals, but they refused. This is a major lack of integrity!

There was a destination wedding making other guests like us feel like wedding crashers. Blaring loud gaudy music all day and night made it opposite of a relaxing gate away. If you want to make it a wedding destination resort then do not give reservations to regular guests who are looking for some relaxation time.

Overall this was a great stay in general. We stayed for a wedding. Positives: In general the staff were good, and the resort is well kept and clean. The staff at the Zest cafe were awesome! The food was good and fresh. The breakfast in general was great. Negatives: Slightly poor experience at the bar area by the reception by staff there. More vegetarian pastries please :)

From check in to check out Our stay was excellent,nice room,great shower,all the bits n pieces provided, Staff excellent

My stay was excellent & I will recommend this resort to my friends & other members

I like almost everything except the wifi

Excellent Resost to stay in all aspects