ITC Grand Central, a Luxury Collection Hotel, Mumbai

Hotels

8.8

/10

Very Good

638 reviews

What Guests Say About Their Stay

Jagdish
10.0
/ 10
Checked in late last night - was able to check out late due to Marriott life time Platinum status - don’t know anything about area surrounding the hotel. Selected this hotel for its proximity to Dadar Station - plan to take train to Baroda at 3 PM with 2 heavy bags brought from USA - hard to take on domestic flights in India!
John
10.0
/ 10
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Carlos
10.0
/ 10
This hotel is very elegant, we stayed at 3 different hotels in India during our 15-day trip, the ITC Hotel is by far the best property out of the 3, although it is about $40 more per night than the other two properties. Still it made a huge difference in elegance. Location is also pretty good as it is close to multiple touristic attractions in south Mumbai and a couple of shopping malls.
In the Area
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287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai Suburban District, Mumbai, Mumbai Suburban, India, 400012

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ITC Grand Central, a Luxury Collection Hotel, Mumbai is a good choice when you are visiting Mumbai Suburban District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ITC Grand Central, a Luxury Collection Hotel, Mumbai

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287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai Suburban District, Mumbai, Mumbai Suburban, India, 400012
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Discover More About ITC Grand Central, a Luxury Collection Hotel, Mumbai

Location


Staying at ITC Grand Central, a Luxury Collection Hotel, Mumbai is a good choice when you are visiting Mumbai Suburban District.

About ITC Grand Central, a Luxury Collection Hotel, Mumbai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ITC Grand Central, a Luxury Collection Hotel, Mumbai exclusively for you.

Get precious and unforgettable moment during your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

All facilities in ITC Grand Central, a Luxury Collection Hotel, Mumbai

Others ITC Grand Central, a Luxury Collection Hotel, Mumbai
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Transportation

  • Limo or town car service
  • Valet parking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in ITC Grand Central, a Luxury Collection Hotel, Mumbai

Important Note
  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at ITC Grand Central, a Luxury Collection Hotel, Mumbai
242
Number of floors in ITC Grand Central, a Luxury Collection Hotel, Mumbai
22
Another facilities in ITC Grand Central, a Luxury Collection Hotel, Mumbai
Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out

Frequently asked question in ITC Grand Central, a Luxury Collection Hotel, Mumbai

What are available facilities at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
There are top facilites at ITC Grand Central, a Luxury Collection Hotel, Mumbai such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
The standard check-in time at ITC Grand Central, a Luxury Collection Hotel, Mumbai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does ITC Grand Central, a Luxury Collection Hotel, Mumbai provide breakfast?
Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in ITC Grand Central, a Luxury Collection Hotel, Mumbai

8.8
Very Good

From 638 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

8.2

Service and Facilites

9.0

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Traveler Reviews ITC Grand Central, a Luxury Collection Hotel, Mumbai

Number of reviews per page
20
40

Top reviews

Renu
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
ALI
icon-Business and Leisure with Partner
Business and Leisure with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel but nothing around it. Some restaurant staff were great while a lot of them were in another world. The reception and bell boy staff were very good
Suresh
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The property was great.
Jagdish

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Checked in late last night - was able to check out late due to Marriott life time Platinum status - don’t know anything about area surrounding the hotel. Selected this hotel for its proximity to Dadar Station - plan to take train to Baroda at 3 PM with 2 heavy bags brought from USA - hard to take on domestic flights in India!
John
icon-Business
Business

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Carlos
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is very elegant, we stayed at 3 different hotels in India during our 15-day trip, the ITC Hotel is by far the best property out of the 3, although it is about $40 more per night than the other two properties. Still it made a huge difference in elegance. Location is also pretty good as it is close to multiple touristic attractions in south Mumbai and a couple of shopping malls.
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CHIU YONG

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Excellent stay and service staff are well appreciated
ARUN
icon-Business
Business

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great Hospitality at the itcgrandcentral Thank you Akshay Sharma the Manager and Team for taking so good care of me.
Arjit

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

The overall experience was near perfect. This would definitely be my go to hotel every time i ll be in Bombay. Their breakfast spread was amazing, fresh and delicious. It was worth more than i spent. Despite booking last moment, they didnt really rip my pocket off. Highly recommended 👌
Timothy
icon-Business
Business

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Elizabeth
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Staff was amazing from the very beginning. Felt they went above and beyond for us.
Vaishali
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Everything was awesome… from food to service. Will always stay there when I come to India.
Tamil Selvi
icon-Business
Business

4.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

No Free transport pick-up Airport to hotel, no shower cap & cotton swabs.
Lavrenti
icon-Business
Business

2.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Not coming back
Mr Umar

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Excellent place , staff is very helping
Insiyah
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

For the price we paid, the rooms were very small, and the quality breakfast experience at a 5 star hotel, I felt, was lacking. Beds were comfortable, and the location was good. However when staying in Mumbai, I much rather recommend Nariman Point and along the ocean front stay. However, unfortunately, you will not find a Mariott hotel in that area.
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SANIL

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Great service and fantastic facility.
SUK HYUN

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Well systemed hotel with warm staffs
Andrew

10.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Inevitably, perhaps, our stay at the Grand Central was fantastic. This was our only 5 star hotel stay in our 3-weeks in India so we don’t have anything to compare it with, but its splendour, comfort and quality shone through in every detail. We opted for the Executive Club Exclusive because it has the window seat which made for a fabulous spot to relax. We had the breakfast which, though primarily Indian fare, catered for all tastes. Uber is so good in Mumbai that to us it wasn’t that important which neighbourhood we stayed in, but Parel isn’t the loveliest of locales.
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Shamim
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

This is my opinion and based on my stay here at the itc grand central. Although it’s stated that this is a 5star hotel I would put it at 3 to 3.5 stars only. From the minute we entered the room everything seem dated and set in the 80’s. Unfortunately we had to make quite a few complaints through out our stay for things that would be avoided for a 5star rating.
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Number of reviews per page
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40

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Disclaimer

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