Sterling Lake Palace Alleppey

Hotels
7.4
/10

Pleasant

41 reviews

What Guests Say About Their Stay

Shravan
10.0
/ 10
The property is very well maintained . The food provided was also very good.
Ashish
10.0
/ 10
Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
Prema
10.0
/ 10
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
In the Area
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Thirumala Ward, Chungam, Alappuzha, State of Kerala, India, 682 001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sterling Lake Palace Alleppey is a hotel in a good neighborhood, which is located at Alappuzha. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sterling Lake Palace Alleppey

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Thirumala Ward, Chungam, Alappuzha, State of Kerala, India, 682 001
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Location


Sterling Lake Palace Alleppey is a hotel in a good neighborhood, which is located at Alappuzha.

About Sterling Lake Palace Alleppey

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sterling Lake Palace Alleppey exclusively for you.

Get precious and unforgettable moment during your stay at Sterling Lake Palace Alleppey.

All facilities in Sterling Lake Palace Alleppey

Others Sterling Lake Palace Alleppey
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Health club
  • Picnic area
  • Garden
  • Spa
  • Library
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Lockers
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Business Facilities

  • Meeting facilities
  • Computer station
  • Business center

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Nearby Facilities

  • Souvenir shop
  • Hair salon

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Sterling Lake Palace Alleppey

Important Note
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 5899
  • Christmas Eve (December 24) Gala Dinner per child: INR 3539 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 5899
  • New Year's Eve (December 31) Gala Dinner per child: INR 3539 (from 6 to 12 years old)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Available rooms at Sterling Lake Palace Alleppey
58
Another facilities in Sterling Lake Palace Alleppey
Shops, Beach umbrella, Outdoor pool, Health club, Picnic area

Frequently asked question in Sterling Lake Palace Alleppey

What are available facilities at Sterling Lake Palace Alleppey?
There are top facilites at Sterling Lake Palace Alleppey such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sterling Lake Palace Alleppey?
The standard check-in time at Sterling Lake Palace Alleppey is starting from From 14:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Sterling Lake Palace Alleppey

7.4
Pleasant

From 41 reviews

Cleanliness

7.2

Room Comfort

7.4

Location

9.0

Service and Facilites

7.6

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Traveler Reviews Sterling Lake Palace Alleppey

Number of reviews per page
20
40
Top reviews
ABHIMANYU

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Worst stay yet
Shravan
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The property is very well maintained . The food provided was also very good.
Sukhjit
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Ashish
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
David

4.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
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Deepak
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Prema

10.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
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Ankit
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Love the property and overall experience!!
manoj
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Great scenic locstion
Arpita
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
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raja
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Dominic
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 101 week(s) ago

Hotels.com verified review

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
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Benjamin
icon-Leisure
Leisure

10.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

It is the best family resort that I have stayed in Kerala
CHARUL
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Awesome location
Bharath
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Beautiful setting and well maintained grounds. Service was slow.
Adrian
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 277 week(s) ago

Expedia Group verified review

I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.
Verified traveler

8.0

/10

Reviewed 284 week(s) ago

Hotels.com verified review

A luxury Backwater resort with lots of activities.
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 316 week(s) ago

Expedia Group verified review

Great getaway spot. Very relaxing. I feel like the food can be better. It wasn’t anything extraordinary. But everything else was on point.
Luis

10.0

/10

Reviewed 329 week(s) ago

Expedia Group verified review

Staff is very nice and professional. Our room was clean and we received an upgrade for the second night. The resort looks in really good condition even though the region was hit severely by the monsoon last season.
Number of reviews per page
20
40

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