Apatel U Residence 1 Lt. 10 Unit 1007

Apartment was very dirty. And they cut my advance amount without any reason and now don't respond my call and my messages.

The room was full of ciggarete smell, bath room was not properly cleanez.

not enjoy because the deposit not on time for refund

First night the air conditioning not function and room temperature very hot, second night moved to others unit with normal condition. No compensation for the first night from Apatel management. Very disappointed for this booking. Luckily got 100,000 rupiah voucher from agent.

only a walk away to the mall. very good location. room is good. they forgot to put some trash bin inside the room. hot water is not working. I stayed 2 days and the hot water only work once, for me. after that when my kids were going to take shower, no hot water. the owner is fast response, but the assistant is not. ask some question about parking, and stuff, he cant give a proper answer. no response about my complain on hot water. (+) next to mall, only a walk away (+) easy to find foods around (+) room can accommodate up to 5 pax, a lot extra pillows (-) hot water is worse (-) no trash bin (-) room assistant is not helping

There were a lot of cockroaches in the room, in the toilet, cupboard, wardrobe, under the sink, and so on.

There were a lot of cockroaches in the room, in the toilet, cupboard, wardrobe, under the sink, and so on.

There are many cockroaches, even cockroaches get into the food. And the cleanliness of the room, the bed still feels wet on the pillow and mattress