For 1st time, you will free upgrade from suite non balcony to suite with balcon. Finest enough of food, great customer service, and also you will get big room with decent enough amenities. But the coffee pod are fit enough with coffee pod machine so still unusable. For slipper and comb, you have to request to front office and they will sent it to your room. Close enough to petitenget beach, and many spot of food and outlet. Will be back if trip again to bali