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Ascott Sudirman Jakarta

Name: Ascott Sudirman Jakarta
Address: Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Jakarta, 12930, Indonesia
Rating: 8.6

Apartments

8.6

/10

Very Good

2,457 reviews

What Guests Say About Their Stay

Staff Friendliness (25)

Room Space (25)

Ambiance (24)

Distance To City Center (23)

Neni N.

9.4

/ 10

We enjoyed our stay here. Everything was better than expected. Room was spacious & clean. Happy with appliances in the kitchen and also ironing board, very handy! The view from our room is also great! Staffs were very friendly and accommodating. We will definitely come back here if we are in town again.

Ratih M.

9.4

/ 10

Satisfying stayed in Ascot Sudirman (3!bed room). Fully furnish. The room is clean, View is very magnificent. Only 1 minutes: did not get a mineral water gallon. Will be back someday

Fathia S. E.

9.7

/ 10

we stayed for the new years eve, and it was a blast in ascott sudirman! location is very good, easy access, huge living room for us to gather around everyone. very clean, big rooms and bathrooms, kitchen and dining room are very convenient also. internet and smart tv is a bit slow but overall I really recommend to stay here👌🏻

Andruw T. S.

9.7

/ 10

They have a great restaurant, the taste is spectacular. The preparation of food is fast. They have a great room, very tidy, new, and modern. Very Sophisticated room. Very recommended.

In the Area

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Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930

Main Facilities

Restaurant

Swimming Pool

WiFi

Staying at Ascott Sudirman Jakarta is a good choice when you are visiting Karet Semanggi. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Ascott Sudirman Jakarta

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Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930

Discover More About Ascott Sudirman Jakarta

Location

Staying at Ascott Sudirman Jakarta is a good choice when you are visiting Karet Semanggi.

About Ascott Sudirman Jakarta

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Ascott Sudirman Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ascott Sudirman Jakarta is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Ascott Sudirman Jakarta.

All facilities in Ascott Sudirman Jakarta

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

In-room Facilities

Bathrobe
Bathtub
Desk
Hairdryer
In-room safe
Microwave
Refrigerator
Shower
TV

General

AC
Family room
Non-smoking room
Swimming pool

Business Facilities

Business center
Business facilities
Meeting facilities
Photocopier

Hotel Services

Front desk
24-hour security
Multilingual staff
Newspaper in lobby

Things to Do

Fitness center
Indoor pool
Outdoor pool

Public Facilities

Restaurant
Safety deposit box
WiFi in public area

Food and Drinks

Breakfast

Transportation

Airport transfer

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Grocery

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Ascott Sudirman Jakarta

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 14:00

Check-out:

12:00 - 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time	14:00 - 14:00 - 12:00 - 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Ascott Sudirman Jakarta	192
Another facilities in Ascott Sudirman Jakarta	Bathrobe, Bathtub, Desk, Hairdryer, In-room safe

Frequently asked question in Ascott Sudirman Jakarta

What are available facilities at Ascott Sudirman Jakarta?

There are top facilites at Ascott Sudirman Jakarta such as AC, Restaurant, Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ascott Sudirman Jakarta?

The standard check-in time at Ascott Sudirman Jakarta is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00

Does Ascott Sudirman Jakarta provide breakfast?

Yes, Ascott Sudirman Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ascott Sudirman Jakarta

Overall Ratings & Reviews Ascott Sudirman Jakarta

Traveloka (2,457)

8.6

Very Good

From 2,457 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.1

Location

8.7

Service and Facilites

8.6

People often mention about Ascott Sudirman Jakarta

All

Room Space (18)

Ambiance (17)

Staff Friendliness (16)

Distance to City Center (15)

Bedroom (15)

Surroundings (13)

Accessibility (13)

Bathroom (13)

Check-in/out Time (12)

Hotel Area (12)

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Traveler Reviews Ascott Sudirman Jakarta

Number of reviews per page

Customer reviews

Gleand A. D.

Staycation

10.0

/10

Reviewed 5 day(s) ago

Good place for staycation with family.

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r***i

Staycation

10.0

/10

Reviewed 6 day(s) ago

Nice hotel for staycation and good service.

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Silvia O.

Staycation

9.4

/10

Reviewed 3 week(s) ago

I just visited Ascott Sudirman yesterday and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again. The secure and safe environment of this hotel will always have my heart. I have recommended that others visit Ascott once, and I can assure you that they will never regret it.

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d***i

Leisure

9.1

/10

Reviewed 4 week(s) ago

Superb, comfy, complete facility and decent services.

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A***u

Business

10.0

/10

Reviewed 6 week(s) ago

Never disappointed for this hotel, super great!

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L***a

Staycation

9.4

/10

Reviewed 10 week(s) ago

Shoutout to rozzabell from front office team for her pleasant and kind service, room is spacious and clean

1 people find it helpful

Accommodation's Reply

24 Feb 2025

Dear Guest, Greetings from Ascott Sudirman Jakarta. We were delighted to learn that overall, you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Your wonderful feedback will be shared with our team for more commitment to delivering good service, especially to Rozzabell ( Guest Service ). It is always pleasant to have compliments which will surely motivate and make our team proud. Should you require any further assistance please do not hesitate to contact us. Thank you and regards, Aulia Nurwicaksono Guest Service Manager

s***i

Staycation

9.7

/10

Reviewed 11 week(s) ago

The room is big and clean. Access is also easy. The staff are also very friendly

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Accommodation's Reply

08 Feb 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again thank you for the feedback given and we will wait for your return in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager

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n***a

Staycation

9.1

/10

Reviewed 12 week(s) ago

The TV was bugging, hard for us to enjoy entertainment, other than that perfect

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Accommodation's Reply

31 Jan 2025

Dear Guest, Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. In addition, we are appreciate your feedback regarding our TV for our improvement. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono Guest Service Manager

R***i

Business

10.0

/10

Reviewed 14 week(s) ago

The downside is not selling food like a restaurant.

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1 people find it helpful

Accommodation's Reply

19 Jan 2025

Dear Guest, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at our hotel. We also appreciate your feedback regarding our restaurant. We are currently considering various options to introduce a food menu in the restaurant, and we would love to welcome you back if we can update our offerings in the future. Thank you for your support, and we look forward to welcoming you back to our hotel! Best regards, Aulia Nurwicaksono. Guest Service Manager

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B***o

Staycation

9.4

/10

Reviewed 15 week(s) ago

It was the perfect choice for our staycation in Jakarta. Staffs were friendly and helpful. The room was spacious and well maintained. It was clean and comfy to stay in. Overall it was an amazing stay and would love to come back again for the next staycations in Jakarta.

2 people find it helpful

Accommodation's Reply

10 Jan 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Guest Service Manager

A***i

10.0

/10

Reviewed 16 week(s) ago

It's really good to set up the tree

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Accommodation's Reply

10 Jan 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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M***a

9.7

/10

Reviewed 16 week(s) ago

It's very comfortable to rest your body here.

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1 people find it helpful

Accommodation's Reply

10 Jan 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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Y***n

10.0

/10

Reviewed 17 week(s) ago

Nice and cozy, thank you., clean, and fun

1 people find it helpful

Accommodation's Reply

10 Jan 2025

R***y

8.2

/10

Reviewed 17 week(s) ago

Everything is fun and comfortable

See original

Find this review helpful?

Accommodation's Reply

10 Jan 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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S***l

10.0

/10

Reviewed 17 week(s) ago

hotel staff is friendly and professional

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2 people find it helpful

Accommodation's Reply

10 Jan 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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B***a

Leisure

9.4

/10

Reviewed 20 week(s) ago

Really enjoy my time here, and hopefully will come again someday.

2 people find it helpful

Accommodation's Reply

14 Dec 2024

Anastasya A.

Staycation

7.9

/10

Reviewed 20 week(s) ago

During my stay at this hotel, the most fail, from the beginning the greeting request was not given, to check in you have to use the name listed on the invoice if not you have to deposit the price of the hotel, for breakfast on Traveloka it was listed as 177 thousand when I wanted to add breakfast it was 242 thousand with a little fried rice breakfast, there was no pasta, then at 11 pm the lights went out and for a long time, the position is on the 40th floor, how come a 5 star hotel doesn't have a generator? I swear I'm fed up, I don't recommend bringing family here, maybe for work it's still okay

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4 people find it helpful

Accommodation's Reply

14 Dec 2024

Dear Anastasya, Thank you for taking the time to provide feedback regarding your stay at our hotel. We are very sorry to hear that your visit did not meet your expectations, and we would like to express our sincerest apologies for the inconvenience you experienced during your stay. We apologize for the lack of welcome you received upon arrival, as well as the inadequate check-in process. We will also review the information regarding breakfast charges and ensure better information on our booking sites. Regarding the power outage, we are very sorry for the disruption. We will evaluate and ensure that the backup facilities (genset) are functioning properly, especially on the high floors, to avoid similar incidents in the future. We understand how important comfort is for our guests, especially when staying with family. Therefore, we will continue to strive to improve our services to make your stay at our hotel more satisfying. Once again, we apologize for the inconvenience you experienced. We greatly appreciate your feedback and look forward to providing a better experience in the future. Thank you for your attention and understanding. Thank you. Regards. Aulia Nurwicaskono. Guest Service Manager.

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Ismi D.

9.1

/10

Reviewed 21 week(s) ago

Property in the form of apartments and complete facilities, especially for longer stays. The location is quite strategic although in-depth research is needed to find out access to the property. The parking access mechanism must go through the receptionist and can only be obtained after check-in is complete. A temporary parking area before guests get access to this parking can be considered to be more convenient.

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5 people find it helpful

Accommodation's Reply

03 Dec 2024

Dear Ismi, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again thank you for the feedback given, and we will wait for your return in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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ABDUL S.

10.0

/10

Reviewed 22 week(s) ago

The room is very good, the service is very satisfying, access to everywhere is close.

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1 people find it helpful

Accommodation's Reply

03 Dec 2024

Dear ABDUL, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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Sugito S.

Business

6.8

/10

Reviewed 23 week(s) ago

Breakfast lacks variety and lacks taste even though it is 5 stars

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1 people find it helpful

Accommodation's Reply

22 Nov 2024

Dear Sugito, Thank you for taking the time to share your recent stay experience with us. My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this breakfast variety. Once again, thank you for your valuable feedback and we look forward to having you back at Ascott Sudirman Jakarta. Thank you and best regards. Aulia Nurwicaksono Guest Service Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.