Citismart Hotel Pekanbaru

Hotels
Preferred Partner

7.9

/10

Pleasant

2,838 reviews

What Guests Say About Their Stay

Distance To City Center (18)
Staff Friendliness (11)
Surroundings (10)
Accessibility (9)
Wahyu S.
10.0
/ 10
Clean hotel, smart room and near from public place.
Khoirul F.
8.8
/ 10
Good to stay in here and comfortable
aji r.
10.0
/ 10
Great experience to stay at Citismart Hotel.
Nuz I.
8.5
/ 10
Reachable, close to everywhere
In the Area
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Jalan Gatot Subroto No. 5 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Citismart Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citismart Hotel Pekanbaru

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Jalan Gatot Subroto No. 5 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28112
Lobby Citismart Hotel Pekanbaru
Lobby 2 Citismart Hotel Pekanbaru

Discover More About Citismart Hotel Pekanbaru

Location


Citismart Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.

The hotel has a very good location, also near the Sultan Syarif Kasim II Airport (PKU), which is only 7.71 km away.

Not only well positioned, but Citismart Hotel Pekanbaru is also one of hotels near the following GOR Tengku Pangeran within 42.59 km and Bos Gede Cafe within 47.48 km.

About Citismart Hotel Pekanbaru

For you, travelers who wish to travel comfortably on a budget, Citismart Hotel Pekanbaru is the perfect place to stay that provides decent facilities as well as great services.

Citismart Hotel Pekanbaru is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Citismart Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Citismart Hotel Pekanbaru is a wise choice for travelers visiting Pekanbaru City Center.

All facilities in Citismart Hotel Pekanbaru

Functional Hall Citismart Hotel Pekanbaru
Functional Hall
Common Space Citismart Hotel Pekanbaru
Common Space
Lobby Citismart Hotel Pekanbaru
Lobby
Exterior Citismart Hotel Pekanbaru
Exterior
Bedroom Citismart Hotel Pekanbaru
Bedroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Continental breakfast
  • Snacks

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • AC
  • Ballroom
  • Banquet
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Massage
  • Spa
  • TV lounge

Transportation

  • Car rental
  • Secure parking

Business Facilities

  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Citismart Hotel Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Citismart Hotel Pekanbaru
85
Number of floors in Citismart Hotel Pekanbaru
4
Another facilities in Citismart Hotel Pekanbaru
Early check-in, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in Citismart Hotel Pekanbaru

What are available facilities at Citismart Hotel Pekanbaru ?
There are top facilites at Citismart Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citismart Hotel Pekanbaru ?
The standard check-in time at Citismart Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Citismart Hotel Pekanbaru provide breakfast?
Yes, Citismart Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Citismart Hotel Pekanbaru

7.9
Pleasant

From 2,838 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.6

Location

8.3

Service and Facilites

7.9

People often mention about Citismart Hotel Pekanbaru
All
Distance to City Center (15)
Accessibility (11)
Ambiance (10)
Family Friendly (9)
Bedroom (9)
Bathroom (9)
Taste (9)
Surroundings (8)
Wifi (8)
Staff Friendliness (7)
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Traveler Reviews Citismart Hotel Pekanbaru

Number of reviews per page
20
40

Customer reviews

A***n
icon-Transit
Transit
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5.9

/10

Reviewed 3 week(s) ago

The room AC is hot, not suitable for living in. The toilet is very smelly.
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Desi T.
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9.7

/10

Reviewed 8 week(s) ago

hotel staff is very friendly, good service...
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1 people find it helpful

M***M
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10.0

/10

Reviewed 8 week(s) ago

The hallway to his room is too small
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W***u
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Leisure
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8.6

/10

Reviewed 9 week(s) ago

The hotel is in the city center, very strategic for holidays, but the cleanliness is still lacking and needs to be improved.
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D***n
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8.5

/10

Reviewed 10 week(s) ago

good and satisfying
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3 people find it helpful

a***i
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The bathroom water is not strong enough, and hot, and there are cockroaches, it needs to be cleaned more often, otherwise it's quite good.
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1 people find it helpful

L***a
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6.8

/10

Reviewed 16 week(s) ago

Lots of cockroaches😥 there are probably more than 5 small baby cockroaches, it tickles me
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1 people find it helpful

S***a
icon-origin-TRAVELOKA

6.2

/10

Reviewed 17 week(s) ago

Please fix the hotel, it's really hard to rest peacefully staying here. I stayed here and couldn't sleep peacefully at all. The hotel staff were noisy, how come at midnight at 1 o'clock and below they were still pushing the trolley in front of the room corridor, it was already rest time so people's sleep was disturbed. Closing the door was not very relaxed until I was shocked while I was sleeping. Very uncomfortable. Annoyed. The door was slammed. Not once or twice, I stayed there disappointed. Even though the place and the room were okay. But because of the noise.
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D***n
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8.5

/10

Reviewed 18 week(s) ago

Good service. Good cleanliness. Thank you.
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Raharjo
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Transit
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8.5

/10

Reviewed 19 week(s) ago

The curtains are no longer suitable for use and thus interfere with comfort.
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1 people find it helpful

s***i
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Staycation
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10.0

/10

Reviewed 21 week(s) ago

The hotel is comfortable, view of the city center, clean, staff service, parking👍👍👍👍👍
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A***u
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8.2

/10

Reviewed 21 week(s) ago

Please clean the bedroom more, from insects like cockroaches.
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khairunazri@yahoo.com
icon-origin-TRAVELOKA

8.7

/10

Reviewed 23 week(s) ago

Service according to price. Plus the mineral water is unlimited.
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R***a
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9.4

/10

Reviewed 23 week(s) ago

Recommended hotel for relax. Good akses internet city.

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HERU S.
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8.5

/10

Reviewed 24 week(s) ago

Nice place, cheapest but not cheap.
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W***a
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Business
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8.4

/10

Reviewed 26 week(s) ago

Rooms and service are OK. Please increase the variety of food.
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Sonny H.
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Transit
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9.4

/10

Reviewed 26 week(s) ago

Most of things are good except hot water. Seems the hot water was unadjustable.

2 people find it helpful

I***m
icon-origin-TRAVELOKA

5.6

/10

Reviewed 29 week(s) ago

Please help us pay attention to the service, there is no soap, no drinking water, the shower only produces a little water.
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a***i
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Business
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8.5

/10

Reviewed 30 week(s) ago

The staff is friendly, the bathroom has worms, it must be cleaned diligently, and don't forget to give toothpaste often. 🙏.
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a***i
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 30 week(s) ago

The staff is friendly, the bathroom has worms, it must be cleaned diligently, and don't forget to give toothpaste often. 🙏.
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Exterior 4 Citismart Hotel Pekanbaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.