Cititel Hotel Dumai

Hotels
Traveloka Preferred Partner
8.4
Impressive
From 1,823 verified guests reviews

What Guests Say About Their Stay

Strategic Location (8)
Friendly Staffs (14)
Clean Room (14)
Excellent Service (1)
Dwi B. P.
9.7
/ 10
The room is good and clean, according to the price. Strategic location. Excellent service, they provide free city shuttle service. The breakfast is also pretty good. Very recommended.
Edwin E.
8.5
/ 10
New hotel, good place, reasonable price.
In the Area
See Map
Jalan Jendral Sudirman No. 429 A Riau Indonesia, Dumai Kota, Dumai, Riau, Indonesia, -28811

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Cititel Hotel Dumai is a good choice when you are visiting Dumai Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Hotel Dumai

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Jalan Jendral Sudirman No. 429 A Riau Indonesia, Dumai Kota, Dumai, Riau, Indonesia, -28811
Lobby Cititel Hotel Dumai
Lobby 2 Cititel Hotel Dumai

Discover More About Cititel Hotel Dumai

Location


Staying at Cititel Hotel Dumai is a good choice when you are visiting Dumai Kota.

The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 8.09 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Cititel Hotel Dumai

From business event to corporate gathering, Cititel Hotel Dumai provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Hotel Dumai.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cititel Hotel Dumai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cititel Hotel Dumai is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Cititel Hotel Dumai is the right place to stay.

All facilities in Cititel Hotel Dumai

Bar, Cafe and Lounge Cititel Hotel Dumai
Bar, Cafe and Lounge
Entertainment Facility Cititel Hotel Dumai
Entertainment Facility
Lobby Cititel Hotel Dumai
Lobby
Exterior Cititel Hotel Dumai
Exterior
Bedroom Cititel Hotel Dumai
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

Shuttle Service

  • Cruise shuttle
  • Ferry terminal shuttle
  • Train station pickup
  • Airport transfer

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Cititel Hotel Dumai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Cititel Hotel Dumai
71
Number of floors in Cititel Hotel Dumai
4
Another facilities in Cititel Hotel Dumai
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Cititel Hotel Dumai

What are available facilities at Cititel Hotel Dumai?
There are top facilites at Cititel Hotel Dumai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel Dumai?
The standard check-in time at Cititel Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Dumai provide breakfast?
Yes, Cititel Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cititel Hotel Dumai

Overall Rating & Reviews

From 1,823 verified guests reviews
8.4
Impressive
Fantastic
483
Very Good
1,007
Satisfying
86
Average
247
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (8)
friendly staffs (14)
clean room (14)
excellent service (1)
tasty food (8)
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Language
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W***y
This is a guest profile.
5
/ 10
27 Sep 2024
Non refundable for the wrong period reservation using pay at hotel method? It ' s a trap.

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SM
Sandra M.
Transit
6
/ 10
21 Mar 2024
The room was dusty. We asked for non smoking room but the room still smell smoky. I even found ants on top of the blanket.

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IE
Irwan E.
10
/ 10
23 Feb 2024
Review photo of Cititel Hotel Dumai from Irwan E.

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SA
Siti A. I.
Holiday
5.3
/ 10
28 Jan 2024
TV was not functioning, ask for help they said picture has gone home. Ask for room change no room, the bed sheet got stains. Power plug not function, no hot water seems heater not working too. Maybe they gave the bad room for booking from trevoloka. No more repeat this hotel.

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HR
Hertina R. A. S. S.
6
/ 10
23 Dec 2023
Review photo of Cititel Hotel Dumai from Hertina S.
Review photo of Cititel Hotel Dumai 2 from Hertina S.

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di
deny i. p.
8.5
/ 10
07 Jul 2023
Review photo of Cititel Hotel Dumai from Deny I. P.

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Armyn R.
This is a private profile
Business
6.4
/ 10
10 May 2023
Room 601. Exhaust fan in shower room was not working. 10 May 2023 around 10:00 LT, water in shower and wash basin stopped.

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Sutiyono
9.1
/ 10
12 Jan 2023
Review photo of Cititel Hotel Dumai from Sutiyono S.
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Review photo of Cititel Hotel Dumai 4 from Sutiyono S.
Review photo of Cititel Hotel Dumai 5 from Sutiyono S.
Review photo of Cititel Hotel Dumai 6 from Sutiyono S.

1 liked this review

DD
Durlan D.
Holiday
8.5
/ 10
22 Jun 2022
Food is not ready when I check out on 6:00 AM.

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BY
Budi Y.
Staycation
8.5
/ 10
07 Jun 2022
Review photo of Cititel Hotel Dumai from Budi Y.
Review photo of Cititel Hotel Dumai 2 from Budi Y.
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Review photo of Cititel Hotel Dumai 4 from Budi Y.

1 liked this review

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Bedroom 4 Cititel Hotel Dumai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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