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Gran Melia Jakarta

Name: Gran Melia Jakarta
Address: Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950, Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Jakarta, 12950, Indonesia
Rating: 8.8

Hotels

8.8

/10

Very Good

1,769 reviews

What Guests Say About Their Stay

Distance To City Center (13)

Room Space (12)

Bathroom (12)

Surroundings (11)

Arlene J.

10.0

/ 10

I am celebrating my anniversary with my husband, and Gran Melia is the perfect place to have these special moments. From the moment I arrived, Ben escorted me to the red-level reception, and Ben was accommodating and attentive. He happily explained the perks of red level, and even after we parted ways, Ben sought out my husband, who arrived later from the parking lot and escorted him again upstairs. In the red-level lounge, I was greeted by Anas, who is one of the best hoteliers I have ever met. Anas is not only warm and welcoming, but her hospitality is also beyond what I have previously encountered. When I came back here, I wished Anas would be the one who helped me again! Donny also greeted and cared for me, who made such a good cup of coffee! Now the room, where should I start? They upgraded us for free to the deluxe suite; The room is gorgeous. The bathtub made my day as it 's enormous and very comfortable. They even gave me a small cake to celebrate my anniversary. On top of that, they gifted me vouchers to dine at Yoshi Izakaya (my and my husband 's favorite Japanese restaurant), so this time, I was pampered by Gran Melia. A thoroughly enjoyable stay and I am 100 % will be back to stay in the red-level rooms again. Thank you, Gran Melia Jakarta!

Lucia R. P.

10.0

/ 10

Another old but gold staycation edition. Comfortable room, nice pool, yummy food, great services. Definitely Bali van Kuningan 😊

Roland A. K.

9.4

/ 10

Truly a Top Tier 5 Stars Hotel in Jakarta! Humble and Amazing service right from the Concierge to the Lost & Found & Housekeeping team. Such a pleasant stay that me and my wife ever experienced. Real clean bedroom & bathroom, Supercool Air Con, Great Wifi Speed & Connection, Covid-19 Strict SOP was amazing. Will be returned for sure in the future, for we haven't taste the breakfast yet in our stay today. Goks!!

Ivan M.

9.7

/ 10

Start with Parking Space is quite spacious. Room quite big with comfortable bed. Just due to quite old hotel, the carpet a little bit smelly for the sensitive nose people, like my wife. The pool is very nice and very relaxing, I enjoy it so much. The breakfast, I did not taste it because quite expensive I think. Overall is fantastic...

Ino F. F.

9.7

/ 10

Perfect. Can't complaint. Spacious room, friendly staff, strategic location.

In the Area

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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia. About Gran Melia Jakarta Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests. Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.

Available Room Types in Gran Melia Jakarta

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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Discover More About Gran Melia Jakarta

Location

Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District

There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia.

About Gran Melia Jakarta

Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.

All facilities in Gran Melia Jakarta

Bar, Cafe and Lounge

Functional Hall

Lobby

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

General

AC
Ballroom
Banquet
Fireplace in lobby
Non-smoking room
Swimming pool
Smoking area

Things to Do

Fitness center
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

Food and Drinks

Buffet breakfast
Poolside bar
Vegetarian meal

Accessibilty

Accessibility equipment
Accessible bathroom
Wheelchair accessible

Family-friendly Facilities

Children pool

Transportation

Secure parking

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Gran Melia Jakarta

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Gran Melia Jakarta	334
Number of floors in Gran Melia Jakarta	16
Another facilities in Gran Melia Jakarta	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Gran Melia Jakarta

What are available facilities at Gran Melia Jakarta?

There are top facilites at Gran Melia Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Gran Melia Jakarta?

The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Gran Melia Jakarta provide breakfast?

Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Gran Melia Jakarta

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (1,769)

8.8

Very Good

From 1,769 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Gran Melia Jakarta

All

Distance to City Center (12)

Staff Friendliness (12)

Bedroom (12)

Bathroom (12)

Variety (12)

Room Space (11)

Taste (11)

Ambiance (10)

Hotel Area (10)

Accessibility (9)

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Traveler Reviews Gran Melia Jakarta

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Customer reviews

S***y

Staycation

10.0

/10

Reviewed 5 day(s) ago

Friendly hotel staff, breakfast menu variants, comfortable room, family friendly.

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W***i

Staycation

8.5

/10

Reviewed 2 week(s) ago

Have been here several times and the services are consistent..All experience was great!

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Accommodation's Reply

08 Apr 2025

Dear valued guest, Thank you for your continued support and for being a loyal guest. We're so happy to hear that you've consistently had great experiences with us. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. Best regards Lita Amanda Guest Experience Director

I***n

Staycation

10.0

/10

Reviewed 2 week(s) ago

Good place with so many variant breakfasts. Friendly staffs.

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Accommodation's Reply

08 Apr 2025

Dear Valued Guest, Thank you so much for your kind words! We're glad you enjoyed the variety of breakfast options and found our staff to be friendly. We hope to welcome you back again soon. Kind Regards Lita Amanda Guest Experience Director

A***r

Staycation

10.0

/10

Reviewed 3 week(s) ago

When I go to Jakarta, I always stay at the Grand Melia because the service is good and the staff is very friendly. Basically, the Grand Melia is the best for me 👍😍

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1 people find it helpful

Accommodation's Reply

08 Apr 2025

Dear valued guest, Thank you very much for your positive review. We are very happy to hear that you always choose Gran Melia Jakarta as your place to stay. Good service and friendly staff are indeed our priority. See you again on your next visit. Best regards. Lita Amanda. Guest Experience Director

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A***u

10.0

/10

Reviewed 8 week(s) ago

elegant and beautyfull view thankyou

1 people find it helpful

Accommodation's Reply

26 Feb 2025

Dear Valued Guest, Thank you for rating our property. We are very happy to hear your valuable appreciation about our food and look forward to welcoming you back in the future. Please do let us know if you need any other assistance or inquiry for future booking. We will be more than happy to assist you. Best regards, Lita Amanda Guest Experience Director

N***i

Business

10.0

/10

Reviewed 8 week(s) ago

friendly staff, calm hotel ambience, great facilities, close to various city centers and malls. overall great! thanks

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1 people find it helpful

Accommodation's Reply

19 Feb 2025

Dear Sir/Madam, Thank you for taking the time to share your recent experience by completing the online survey. We are pleased to know that you had a comfortable and enjoyable stay with us. Your feedback is valuable and we welcome it and if there is anything we can do to improve our services and meet your expectations. Once again, it was an honor to host you on this occasion and we look forward to welcoming you back in the future. Sincerely, Lita Amanda. Guest Experience Director.

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M***d

10.0

/10

Reviewed 8 week(s) ago

Comfortable stay and well mannered staff, we even got a late comfortable check out

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Accommodation's Reply

18 Feb 2025

Dear valued guest, Thank you for your time sharing your recent experience by compiling online survey. We are delighted to know that you've had a comfortable and enjoyable stay with us and that our team succeeded in delivering you the well-deserved service. Your opinion is highly valuable and taken constructively as we are continuously strive to deliver every day the great experience for our guests. Please do let us know if there is anything we could do to improve our service and meet your expectation. Once again, it's a pleasure for hosting you in this occasion. Hoping to have the opportunity to welcoming you back again in the future. Sincerely Yours, Lita Amanda Guest Experience Director

Angela L. H.

Staycation

10.0

/10

Reviewed 12 week(s) ago

I want to tell you my experience staying here, it was my first time staying here to celebrate my father's birthday, and I was really happy and not disappointed, because I got what I didn't get from other hotels. Thank you for the service and a very memorable experience

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M***h

Staycation

10.0

/10

Reviewed 14 week(s) ago

The staff is friendly, the place is clean and comfortable

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1 people find it helpful

Accommodation's Reply

10 Jan 2025

Dear M***h, Thank you for sharing! We are very happy to learn about your enjoyable stay with us. It would be a pleasure hosting you again in this year that just started; many more rewarding moments await to be lived! Best regards, Mojca Morencic Guest Experience Director

A***g

10.0

/10

Reviewed 15 week(s) ago

Great hotel and top for holiday and business

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Accommodation's Reply

07 Jan 2025

Dear A***g, We are very happy to learn about your enjoyable time spent with us . Thank you for sharing! Hoping to have soon another opportunity to hosting you throughout this year that just started. Best regards, Mojca Morencic Guest Experience Director

G***t

Staycation

9.7

/10

Reviewed 15 week(s) ago

Nice service Nice room Breakfast is not really nice because the hotel is packed and not refill so fast.

1 people find it helpful

Accommodation's Reply

07 Jan 2025

Dear G***t, Thank you very much for sharing your experience. We are very happy to know about your rewarding stay with us and are looking forward to the future opportunity to hosting you again. Best wishes for this 2025! Mojca Morencic Guest Experience Director

Louis L.

10.0

/10

Reviewed 22 week(s) ago

Good hotel, clean rooms, recommended for those on holiday in Jakarta

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Accommodation's Reply

21 Nov 2024

Dear Louis L., Thank you for taking the time to share your opinion about our property. We are very happy to know about your pleasant experience staying with us and your appreciation. Thank you for recommending us. It was a pleasure hosting you in this occasion and we do hope to welcome you back in the future; many more rewarding moments await to be lived! Best regards, Mojca Morencic Guest Experience Director

yohana c. d. w.

10.0

/10

Reviewed 36 week(s) ago

The hotel staff is very friendly. The lobby is very large and the cleanliness is very well maintained. The rooms are very comfortable and spacious, it is guaranteed to be very satisfying.

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2 people find it helpful

Accommodation's Reply

13 Aug 2024

Dear Yohana s.d.w., Thank you very much for taking the time to share your recent experience in our hotel. We are delighted to know that you've had a rewarding time and that our team succeeded in making it most comfortable. Thank you for joining us in this occasion and we do hope to have more opportunities to welcoming you back in the future. Best regards, Mojca Morencic Guest Experience Director

N***o

Business

10.0

/10

Reviewed 39 week(s) ago

The hotel staff is very good and cooperative, always successful.

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1 people find it helpful

Accommodation's Reply

18 Jul 2024

Dear N***o, Thank you for sharing your opinion. We were delighted to hosting you in this occasion and do hope to have another opportunity to welcoming you back in the future; another rewarding stay awaits! Best regards, Mojca Morencic Guest Experience Director

M***a

Staycation

8.5

/10

Reviewed 41 week(s) ago

In my opinion, the cleanliness in the bathroom is not enough, for a 5 star class, the experience of staying in other hotels is much better, the cleanliness is much better, please pay attention to the details of cleanliness in the bathroom so far everything else is ok 🙏.

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4 people find it helpful

Accommodation's Reply

04 Jul 2024

Dear M***a, Thank you very much for giving us your feedback of the recent satay with us. Your opinion is highly valuable and taken constructively as we are continuously streaming to deliver every day the great experience for our guests. We are very sorry to learn that the whole experience hasn't entirely reached your expectations. Stay assured, that we are reviewing in detail the highlighted area, as we are continuously streaming to provide the well-deserved service and comfort to our guests. Hoping to have another opportunity to hosting you in the future and to succeed in reassuring you all the well-deserved comfort which you definitely deserve. Our commitment is definitely there. Mojca Morencic Guest Experience Director

Adam P. H.

Staycation

10.0

/10

Reviewed 43 week(s) ago

Nice hotel with strategic location and competitive price.

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Accommodation's Reply

23 Jun 2024

Dear Adam P.H., Thank you for the time taken to share your opinion about our property. We are delighted to know about your pleasant experience and your appreciation. Hoping to have another opportunity to welcoming you among us in the next future, Best regards. Mojca Morencic Guest Experience Director

S***a

Business

9.7

/10

Reviewed 44 week(s) ago

Tried the breakfast buffet, the lounge bar, the bakery at the lobby, the Chinese restaurant and the Japanese restaurant: all impeccable! Room is spacious and the bed is comfortable, equipped with safety deposit box, hair dryer and ironing. But the highlight is the staff. Everyone is extremely polite and helpful. Bravo!

2 people find it helpful

Accommodation's Reply

13 Jun 2024

Dear S***a, We are very happy to learn about your enjoyable stay with us. Your appreciation for our service, facilities and culinary offer is highly motivating and rewarding for the whole team. Hoping to have more opportunities to serving you in the future, Best regards. Mojca Morencic Guest Experience Director

W***n

Leisure

9.4

/10

Reviewed 45 week(s) ago

Almost all ok. Check in and check out process is fast. Room is spacious, clean, and comfortable. Staff are friendly. Breakfast variety is quite a lot but during 3 days stay there are not many changes in the menu.

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2 people find it helpful

Accommodation's Reply

03 Jun 2024

Dear valuable guest, We are very happy to know about yours allover pleasant recent stay with us. Your opinion is taking constructively as we are continuously streaming to the excellency. Hoping to have more opportunities to hosting you in the future, Our regards.. Mojca Morencic Guest Experience Director

Syaeful A. H.

Staycation

10.0

/10

Reviewed 46 week(s) ago

Amazing service from F&B service during breakfast, the hotel so clean starting from basement until room, fast service for check in and c/0.

Find this review helpful?

Accommodation's Reply

03 Jun 2024

Dear Syaeful A.H., Thank you very much for taking the time and share your recent experience and opinion about your stay. We are very happy to know that we succeeded in reassuring you all the well deserved comfort and service. Your high appreciation is the greatest motivation to keep striving to the excellency every day. Hoping to have more opportunities to serving you in the future, Our best regards. Mojca Morencic Guest Experience Director

Andreas R. P.

Business

10.0

/10

Reviewed 48 week(s) ago

Always book a hotel here when on business in Jakarta.

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1 people find it helpful

Accommodation's Reply

20 May 2024

Dear Andreas R.P., Thank you for sharing. We are delighted to know about your loyalty and appreciation. Looking forward to the next opportunity to provide you another pleasant stay with us. Best regards, Mojca Morencic Guest Experience Director

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.