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Grand Edge Hotel Semarang
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Grand Edge Hotel Semarang
Hotels
Preferred Partner
8.5
/10
Very Good
7,068 reviews
What Guests Say About Their Stay
Staff Friendliness (24)
Variety (23)
Room Space (18)
Bedroom (18)
Yudiarini S.
9.7
/ 10
I only stayed here for 1 night and very enjoyed the hotel. what I loved from this hotel is the skypool and their breakfast menu. They have a lot of menu to try. View from skyline while we eat our breakfast was so refreshing. Taste of the food all great, no wonder if this hotel awarded with best food hotel back in 2019. The room was clean. All staff were friendly and informative. Will be back here for sure. Keep the good work!
febri a. p.
9.4
/ 10
great experience...great service. the room was so comfortable at the first day have an issue with room situation (due to live music) but after complain with the staff, got another room and issue solved. thank you grand edge staff...two thumbs up with hotel service👍👍
Ira I.
8.5
/ 10
A great hotel with best sunset and sunrise view. Enjoy your golden sunrise while waking up in the morning.
Duta S.
10.0
/ 10
Everything is fine, good place for rest, thanks
hendrawan s.
8.8
/ 10
Nice place and great view from my room, my kid love it
In the Area
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Jl.Sultan Agung No.96, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50252
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Excellent Infinity Pool
Excellent Mountain View
Indoor Children Club
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Available Room Types in Grand Edge Hotel Semarang
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What's around Grand Edge Hotel Semarang
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Jl.Sultan Agung No.96, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50252
Discover More About Grand Edge Hotel Semarang
Location
Grand Edge Hotel Semarang is located in area / city Gajahmungkur.
The hotel has a very good location, also near the Achmad Yani International Airport (SRG), which is only 6.23 km away.
About Grand Edge Hotel Semarang
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Edge Hotel Semarang provides a pleasant accommodation for your stay.
From business event to corporate gathering, Grand Edge Hotel Semarang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Edge Hotel Semarang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Edge Hotel Semarang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Edge Hotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Edge Hotel Semarang.
All facilities in Grand Edge Hotel Semarang
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Snacks
Things to Do
- Barbecue
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Spa
- Sun loungers
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Edge Hotel Semarang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Edge Hotel Semarang | 118 |
Number of floors in Grand Edge Hotel Semarang | 8 |
Another facilities in Grand Edge Hotel Semarang | Bellhop, Concierge, Doorman, Express check-in, Express check-out |
Frequently asked question in Grand Edge Hotel Semarang
What are available facilities at Grand Edge Hotel Semarang?
There are top facilites at Grand Edge Hotel Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Edge Hotel Semarang?
The standard check-in time at Grand Edge Hotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Edge Hotel Semarang provide breakfast?
Yes, Grand Edge Hotel Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Edge Hotel Semarang
Traveloka (7,068)
8.5
Very Good
From 7,068 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Grand Edge Hotel Semarang
All
Staff Friendliness (17)
Variety (17)
Taste (13)
Distance to City Center (12)
Accessibility (12)
Room Space (12)
Surroundings (11)
Family Friendly (11)
Check-in/out Time (11)
Ambiance (11)
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Traveler Reviews Grand Edge Hotel Semarang
Number of reviews per page
20
40
Customer reviews
K***A
8.3
/10
Reviewed 18 hour(s) ago
The bathroom toilet if someone defecates can smell out of the room. The door is not tight. The toilet air absorber is also not optimal.
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Accommodation's Reply
10 Apr 2025
Dear Guest, Thank you for taking the time to provide feedback regarding your stay at Grand Edge Hotel. We appreciate your feedback regarding the condition of the bathroom toilet, and we apologize for the inconvenience you experienced. We will immediately review and make improvements to the bathroom door and WC air absorber to ensure future guest comfort. We look forward to welcoming you back to Grand Edge Hotel for a better stay experience. Best regards, Junaedi – Front Office Manager
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P***a
Staycation
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very helpful in check-in and check-out services and in storing food packages or items left behind in the hotel area.
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Guest, Thank you for taking the time to provide a review of your stay at Grand Edge Hotel. We are very happy to hear that you were satisfied with the service of our staff, both in the check-in, check-out, and luggage storage processes. Your review means a lot to us and is a motivation to continue to provide the best service for every guest who stays at our hotel. We hope to welcome you back in the future and provide an even better stay experience. Best regards, Junaedi. Front Office Manager. Grand Edge Hotel Semarang
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S***a
10.0
/10
Reviewed 7 day(s) ago
Its nice to stay here and i will be back if i had a chance
+3
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Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you for taking the time to leave a review regarding your stay at Grand Edge Hotel. We are very pleased to hear that you enjoyed your time with us and hope to welcome you back if given the opportunity. Your feedback means a lot to us and serves as motivation to continue providing the best service to every guest who stays at our hotel. We look forward to welcoming you again in the future and providing an even better experience. Best regards, Junaedi - Front Office Manager. Grand Edge Hotel Semarang.
p***o
9.4
/10
Reviewed 1 week(s) ago
Comfortable but a little less well maintained.
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Accommodation's Reply
05 Apr 2025
Dear Guest. Thank you for taking the time to review your stay at Grand Edge Hotel. We apologize for the inconvenience you experienced and will immediately evaluate and improve the areas in question to ensure a better stay experience for our guests in the future. We look forward to welcoming you back in the future to provide better service and meet your expectations. Best regards, Junaedi. Front Office Manager. Grand Edge Hotel Semarang
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Ra
Reni a.
Medical
6.5
/10
Reviewed 5 week(s) ago
The room is clean, the staff service is good. The downside of this hotel is that we couldn't rest comfortably because the sound from the club could be heard in the room all night long.
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Mrs. Reni. Thank you for choosing Grand Edge Hotel Semarang as your accommodation and for taking the time to share your experience. We greatly appreciate your appreciation for the cleanliness of the room and the service from our staff. We also apologize for the inconvenience caused by the noise from the club. Your feedback is very valuable to us, and we will review measures to improve guest comfort, including quieter room options or other solutions. We look forward to welcoming you back for a more comfortable stay. Please do not hesitate to contact us if there is anything we can assist you with on your next visit. Best regards, Junaedi. Front Office Manager. Grand Edge Hotel Semarang
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ZZ
Zhillan Z. R.
8.8
/10
Reviewed 7 week(s) ago
Very good place and good hospitality
2 people find it helpful
Accommodation's Reply
03 Mar 2025
"Dear Mr. Zhillan Z. R, Thank you for your review and appreciation of Grand Edge Hotel Semarang. We are very pleased to know that you enjoyed the hotel's atmosphere and our services. Guest satisfaction is our top priority, and positive comments like this motivate us to continue providing the best service. We look forward to welcoming you back in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Junaedi. Front Office Manager. Grand Edge Hotel Semarang"
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ZZ
Zhillan Z. R.
8.5
/10
Reviewed 7 week(s) ago
Very good hospitality, very recommended to stay
Find this review helpful?
Accommodation's Reply
03 Mar 2025
Dear Mr. Zhillan Z. R, Thank you for your review and appreciation of Grand Edge Hotel Semarang. We are very pleased to know that you enjoyed the hotel's atmosphere and our services. Guest satisfaction is our top priority, and positive comments like this motivate us to continue providing the best service. We look forward to welcoming you back in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Junaedi. Front Office Manager. Grand Edge Hotel Semarang-Semarang
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M***D
Transit
6.7
/10
Reviewed 8 week(s) ago
The hotel is nice but the club makes the room shake and shudder until 3am.
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Accommodation's Reply
17 Feb 2025
Dear Guest. Thank you for your review. We greatly appreciate your feedback regarding the comfort of your stay. We apologize for the inconvenience you experienced due to the noise from the clubs around the hotel area. We understand that this can disturb your sleep. We will immediately follow up on this feedback with the relevant team to find the best solution for the comfort of all our guests in the future. We hope to provide a better stay experience on your next visit. Thank you for your understanding and attention. Best regards, Junaedi. Front Office Manager
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B***a
Leisure
6.2
/10
Reviewed 9 week(s) ago
for a 4 star class the TV is analog (deluxe premium), very disappointing, if you want a smart TV you have to upgrade to grand deluxe
even though smart TV facilities (for netflix etc.) are already available in hotels that are even below grand edge
thank you grand edge for giving me a bad memory for my vacation
out of 3 nights I finally took only 1 night, and because I couldn't get a refund .....well the rest of the money is only for grand edge
NOT RECOMMENDED
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Accommodation's Reply
14 Feb 2025
Dear Guest, Thank you for your review. We greatly appreciate any feedback received, as it helps us to continuously improve the quality of our services and facilities. We apologize for the inconvenience you experienced regarding the television facilities in the Deluxe Premium room. We understand your expectations regarding the smart TV facility, and will consider your feedback for future improvements. We also regret that your experience did not meet your expectations, and we hope to provide better service in the future. Thank you for choosing Grand Edge, and we look forward to welcoming you back in the near future. Best regards, Junaedi. Front Office Manager
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A***n
Business
9.4
/10
Reviewed 9 week(s) ago
The room is comfortable, the breakfast food is delicious and there is quite a lot of variety.
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Accommodation's Reply
14 Feb 2025
Dear Guest. Thank you for your positive review. We are very pleased to know that you felt comfortable with the room we provided, and enjoyed the variety and taste of the breakfast menu that we offered. We always strive to provide the best experience for every guest, and your feedback means a lot to us. We look forward to welcoming you back in the near future. Best regards, Junaedi. Front Office Manager
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F***n
Business
5.6
/10
Reviewed 11 week(s) ago
The bathroom is flooded, the room's AC is not cold at all, the room is uncomfortable for sleeping,
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2 people find it helpful
Accommodation's Reply
26 Jan 2025
Dear Guest, Thank you for taking the time to share your review. We sincerely apologize for the inconvenience you experienced regarding the bathroom, air conditioning, and room comfort during your stay at our hotel. Your feedback is very important to us as evaluation material to improve the quality of our services and facilities. We have conveyed this to the relevant team for immediate follow-up to prevent similar incidents in the future. We hope to be given the opportunity to welcome you back and provide a better stay experience in the future. Do not hesitate to contact us if there is anything else you would like to convey. Best regards,. Junaedi- Front Office Manager.
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E***y
8.5
/10
Reviewed 12 week(s) ago
The hotel is clean and comfortable, but unfortunately at night, discotheque activities can still be felt in the room.
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2 people find it helpful
Accommodation's Reply
26 Jan 2025
Dear Guest, Thank you for sharing your experience during your stay at our hotel. We are glad to know that you felt comfortable and satisfied with the cleanliness of our hotel. We also apologize for the inconvenience you felt regarding the night activities around the hotel. Your feedback is highly appreciated, and we will review and find the best solution to ensure guest comfort is maintained. We look forward to welcoming you back in the future and providing a more enjoyable stay experience. If there is anything else you would like to convey, please do not hesitate to contact us. Best regards, Junaedi. Front Office Manager
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MI
Maria I. G.
8.1
/10
Reviewed 13 week(s) ago
The location is quite good, there are grocery stores and restaurants/cafes around. The hotel staff are friendly. The rooms are quite standard. Only cleanliness needs to be considered. The sheets and towels are no longer white. The bathroom needs to be cleaned more thoroughly, toilet tissue needs to be added
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Mrs. Maria IG Thank you for taking the time to provide a review of your experience at Grand Edge Hotel Semarang. We are pleased to know that you enjoyed our strategic location and the friendliness of our staff. We also greatly appreciate your feedback regarding the cleanliness of the room, bed linen, towels, and bathroom facilities. This is our main concern, and we will immediately convey it to the relevant team to improve the quality of our services. We are committed to providing the best experience for every guest, and your feedback helps us to continue to improve. We look forward to welcoming you back with a more satisfying experience in the future. Warm regards, Grand Edge Hotel Semarang Management
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Sedoo S.
8.5
/10
Reviewed 14 week(s) ago
Everything is good, the breakfast menu is also varied.
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Accommodation's Reply
10 Jan 2025
Dear Sedoo S. Thank you for your positive review. We are very pleased to know that you enjoyed your stay with us, especially the variety of breakfast menus that we have prepared. This kind of feedback means a lot to us to continue to provide the best service. We look forward to welcoming you back in the future. If there is anything else we can help you with, please do not hesitate to contact us. Sincerely, Grand Edge Management
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Karuna M.
7.6
/10
Reviewed 14 week(s) ago
Terrible. Paying a high price for a room that doesn't look like a 4 star at all. Parking is difficult, the room is dirty, the floor is dirty, the shower faucet is broken, there are no clean toilets here and there, the swimming pool/restaurant toilets smell, the lobby toilets are dirty and smelly. The room cleaning staff was told "later sir", they just opened the room key and opened the door. Don't blame me for being angry because I just opened the door while my wife and children were still sleeping. Luckily there were friendly restaurant and bar staff. Hotel management please fix this before setting prices and showing off photos that don't match the facts.
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4 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Mr. Karuna. Thank you for taking the time to share your experience during your stay at Grand Edge Hotel. We sincerely apologize for the inconvenience you experienced and ensure that your feedback is taken seriously by us. We are very sorry to hear that the room facilities, cleanliness and service did not meet your expectations. This does not reflect the standard of service we aspire to provide to every guest. Regarding the incident that occurred in your room, we apologize for the inconvenience and error that occurred. We have forwarded this to the relevant team to follow up and rectify immediately. We also appreciate your appreciation for the friendliness of our restaurant and bar staff. Your feedback will serve as our motivation to continue improving our services in all aspects. We hope to be given the opportunity to improve your impression on your next visit. Please do not hesitate to contact us directly if there is anything we can assist you with. Best regards, Ravi Hariana- General Manager
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UE
Uky E. T.
Staycation
9.7
/10
Reviewed 15 week(s) ago
I've stayed here twice and I like the hotel and the food.
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Accommodation's Reply
02 Jan 2025
Dear Mr. Uky ET Thank you for your positive review. We are very pleased to know that you have stayed at Grand Edge Hotel twice and enjoyed your experience, including the food we served. Your satisfaction is our top priority, and we greatly appreciate your trust in returning to stay with us. We look forward to welcoming you back in the near future and providing you with an even more memorable experience. Warm regards, Grand Edge Hotel Management
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Ad
Abel d. C. C.
Staycation
8.7
/10
Reviewed 16 week(s) ago
Hotel was great. Staffs were friendly and helpful. Hotel needs to change and replace the bed sheets. Sheets are olds and worn out for 4 nights I stayed there with my Wife. Hotel also needs to fix the gym equipment. Treadmill needs fixing, put towels there, fix the lockers etc. overall good experience.
3 people find it helpful
Accommodation's Reply
26 Dec 2024
Dear Valued Guest,
Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted to hear that you and your wife enjoyed your time here and appreciated the friendliness and helpfulness of our staff. Providing exceptional service is our top priority, and your kind words mean a lot to us.
We also sincerely thank you for pointing out areas where we can improve. We apologize for the condition of the bed sheets and gym facilities during your stay. Please rest assured that we are addressing these issues as a priority, including replacing worn-out linens and improving the gym amenities, such as fixing the treadmill, ensuring towels are available, and maintaining the lockers.
Your feedback is invaluable in helping us improve our services, and we are grateful for your understanding. We hope to welcome you back in the future and provide you with an even better experience.
Warm regards,
Junaedi- Front Office Manager
S***a
Leisure
7.0
/10
Reviewed 16 week(s) ago
We stayed on December 21, 2024 night with a reservation for a non-smoking room, twin bed but were given a smoking room which made us uncomfortable? How is the room arrangement? Why do we have a request to the app because in reality it does not match the request by only looking for reasons from the hotel reception? Very disappointing.
Read More
See original
1 people find it helpful
Accommodation's Reply
26 Dec 2024
Dear Valued Guest, Thank you for taking the time to provide a review regarding your stay at Grand Edge Hotel. We apologize for the inconvenience you experienced, especially regarding the request for a non-smoking room with twin beds that was not fulfilled. This certainly does not reflect the standard of service we want to provide to our guests. We will conduct an internal evaluation to ensure that every guest request can be handled better in the future. We appreciate your feedback as encouragement for us to continue to improve the quality of service. We look forward to welcoming you back in the future and providing a more fulfilling stay experience. Warm Regards. Junaedi- Front Office Manager
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OL
Oktaviana L. M.
9.7
/10
Reviewed 17 week(s) ago
Hotel staff are friendly, very helpful, parking is a bit tight, rooms are clean and quite spacious, cool, bathroom is small, not too far from the toll road
See original
1 people find it helpful
Accommodation's Reply
16 Dec 2024
Dear Mrs. Oktaviana LM Thank you for your review. We are very pleased to know that you are satisfied with our staff service, cleanliness, room comfort, and strategic location of our hotel which is close to toll road access. We also appreciate your input regarding the parking area and bathroom size. This feedback will be our concern to improve the quality of facilities and services in the future. We look forward to welcoming you back to Grand Edge Hotel Semarang with a more pleasant experience. Warm Regards. Junaedi- Front Office Manager
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A***a
Transit
8.5
/10
Reviewed 19 week(s) ago
friendly hotel staff and clean hotel area
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Accommodation's Reply
04 Dec 2024
Dear guest."Thank you for your positive review."We greatly appreciate your appreciation for the friendliness of our staff and the cleanliness of the hotel area. This is our commitment to always provide the best service for the comfort of our guests. Input and reviews like this are motivation for the entire team to continue to maintain the quality of our services and facilities. If there is anything else we can improve, we will be happy to hear it. We look forward to welcoming you back to Grand Edge Hotel Semarang on a future occasion. Thank you for your trust in us. Warm Regards. Junaedi- Front Office Manager
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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