Hotels near Teluk Naga Mas - Taman Wisata & Edukasi

On booking the property required a 200k rupiahs deposit. When I checked out, I did fill out the form for a refund on the deposit yet they never refunded it.

Smooth check in experience, Sahrul is helpful man to make it happen. Clean and comfy apartment.

Rooms are comfortable and clean. Strategic location, lots of places to eat. Friendly agent. No free WiFi. No free parking or one-time payment, quite expensive. No warm shower. No swimming pool or gym.

Bad handling. Still receiving the book last minutes but can not ready the rooms. Bad policy

Overall okay. There's just no internet. It's a bit difficult, because the signal there is difficult. Watch YouTube and Netflix TV so use a personal hotspot.

Kiwa as room service give great support and help. Thank you.

So actually it wasn't this unit that was occupied yesterday because suddenly we were told that this unit was not ready so we were given a replacement in the same location. Unfortunately the replacement unit was very uncomfortable because the AC was not working. I complained and the crew came but they still couldn't solve the AC problem. I was offered another location far away so I refused because I had business in that location and it would be even more difficult for me to go to a far away location. In the end, I slept there last night with the balcony door open because it was hot and stuffy.

Slow response staff, bathroom drainage is not smooth, no hot water, there are dirty and unfolded blankets in the wardrobe. WiFi does not work. Towels are fragile and torn, worse we were charged Post Paid to replace towels. Incidentally there was a fire in another unit on the same floor as our unit, we had difficulty contacting the unit owner. We decided to check out early, even though it was very difficult to contact the roomboy. Highly not recommended.

Units have been ordered. But not available. I have been transferred, turn to be contacted to cancel, it is difficult for me to be harmed.

The location is far away. Not clean.