Mercure Padang

Hotels
8.4
/10
Very Good
2,424 reviews

What Guests Say About Their Stay

Bedroom (59)
Staff Friendliness (58)
Room Space (54)
Ambiance (53)

Verified Traveler

8.5
/ 10
The staff were super helpful with handling my surfboards. Check-in took only a couple of minutes, which was great after a long day of flying.

S***i

10.0
/ 10
The location is strategic, close to the beach (walkable), and my room also had an ocean view. The staff was very friendly. We were also given early check-in (1:30 PM). The food in the restaurant is varied, comprehensive, and delicious. If I ever go back to Padang, I will definitely stay at the Mercure again.
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T***o

10.0
/ 10
Very nice and impressive. Highly recommended for those who have never been here.
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N***a

9.4
/ 10
The check-in process was swift and without hassle. The room is spacious and clean. Quick response from the hotel technician if there is a complaint about the room.

Morgan M. S.

10.0
/ 10
It's good to have a longer stay, the breakfast menu has many choices and is tasteful, and the room is very clean. All employees are charming, very helpful, and friendly. Perfect choice for a full stay. Thanks
In the Area
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Jl Purus IV No 8 Padang, West Sumatra Indonesia, Padang Barat, Padang, Sumatera Barat, Indonesia, 25115

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Padang is a hotel is located at West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia, Padang Barat, Padang, Sumatera Barat, Indonesia, 25115
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Mercure Padang Rates per Night

Looking for the best Mercure Padang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Padang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Padang Location & Address

Mercure Padang is located at Jl Purus IV No 8 Padang, West Sumatra Indonesia, Padang Barat, Padang, Sumatra Barat, Indonesia, 25115. It's situated in the Padang area of Indonesia, known for its vibrant culture and delicious cuisine. The hotel is approximately 3 km from the city center.

How to go to Mercure Padang from Airport

Arriving at Minangkabau International Airport and wondering about the best way to get to Mercure Padang? Don't worry, there are several convenient options for your hotel transfer from the airport. Here's a breakdown to help you choose the best fit:
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel without any transfers.
  • Ride Hailing (Convenient):

    Ride hailing services are available at Minangkabau International Airport. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (Budget-Friendly):

    The Damri airport bus offers a cost-effective way to reach the city center. From there, you can take a taxi or Ride Hailing to Mercure Padang.
  • Private Airport Transfer (Pre-Booked Comfort):

    Arrange a private airport transfer in advance for a hassle-free experience. A driver will meet you at the airport and take you directly to the hotel in comfort.

Tips:

For the most convenient route, a taxi or Ride Hailing is recommended. If you're on a budget, the airport bus is a good option, but be prepared for a slightly longer journey with an additional transfer.

Mercure Padang Reviews & Summary

Looking for all about hotel Mercure Padang before you book? You're in the right place! Hotel reviews can be incredibly helpful when choosing the perfect accommodation for your trip. Guests consistently praise Mercure Padang for its excellent service and comfortable rooms. Many appreciate the hotel's central location, making it easy to explore the city. A standout feature is the rooftop pool, offering stunning views of Padang.

Here's a snippet from a recent review: "The staff were incredibly friendly and helpful, the room was spotless, and the rooftop pool was a real treat. I would definitely stay here again!"

Mercure Padang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Understanding the different hotel bedroom types available at Mercure Padang will help you select the perfect space for your needs. Here's a breakdown of the categories of hotel rooms you can expect:
  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than Superior Rooms, Deluxe Rooms often include additional amenities and may offer bathtub.
  • Executive Suite:

    These suites provide a separate living area and enhanced amenities, perfect for business travellers or those seeking extra space.
  • Family Suite:

    Designed for families, these suites offer ample space and may include multiple beds or connecting rooms.

Mercure Padang is not a pet-friendly hotel.

Hotel Facilities in Mercure Padang

When choosing a hotel, it's important to consider the hotel amenities and hotel facilities available. Mercure Padang offers a range of amenities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Savor delicious meals at the hotel restaurant, offering a variety of local and international dishes.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Mercure Padang

Looking for a delicious hotel buffet or a relaxing hotel cafe experience? Mercure Padang offers several dining options to satisfy your cravings.
  • Malabar Restaurant:

    This is the main hotel restaurant, serving a buffet breakfast, lunch, and dinner. The cuisine is a mix of Indonesian and international dishes. The buffet breakfast costs approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy a coffee, tea, or light snack at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.

A signature dish at Malabar Restaurant is the Rendang, a traditional Indonesian beef stew.

Mercure Padang Airport pickups and How to Book

Need hotels with airport shuttle services? Mercure Padang offers a convenient hotel to airport transfer service for its guests.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Padang using public transport is relatively straightforward. While Padang doesn't have an MRT system, there are several nearby bus stops that provide access to different parts of the city. Knowing the nearby MRT station and nearby bus station locations can be very helpful.
  • Trans Padang Bus Stop - Imam Bonjol:

    Approximately 500 meters from the hotel.
  • Trans Padang Bus Stop - Hayam Wuruk:

    Approximately 800 meters from the hotel.

To use the Trans Padang bus service, you will need to purchase a prepaid card. These cards can be purchased and topped up at designated kiosks near the bus stops.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Padang offers a variety of attractions that are perfect for kids and adults alike. Here are a few nearby sightseeing places and things to see nearby:
  • Air Manis Beach (Pantai Air Manis):

    Famous for the Malin Kundang Stone, this beach is a great place for a family outing. Approximately 10 km from the hotel. Entry is free.
  • Adityawarman Museum:

    Learn about the local culture and history at this museum. Approximately 4 km from the hotel. Entry fee is approximately SGD 2.
  • Ganting Grand Mosque:

    A beautiful mosque with unique architecture. Approximately 2 km from the hotel. Entry is free.
  • Siti Nurbaya Bridge:

    A scenic bridge offering stunning views of the city and the river. Approximately 3 km from the hotel. Entry is free.
  • Padang Beach (Taplau):

    A popular beach for locals and tourists alike. Approximately 5 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Padang (Padang)

Craving some delicious nearby dining options? Padang is a food lover's paradise, with plenty of local food and food eatiries near me to choose from. Here are a few recommendations:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • RM Lamun Ombak:

    A well-known restaurant serving traditional Padang cuisine.
  • Sederhana Restaurant:

    Another popular Padang restaurant chain, known for its authentic flavors.

Local Street Food:

  • Sate Padang:

    Grilled beef skewers served with a spicy peanut sauce.
  • Nasi Kapau:

    Rice served with a variety of side dishes, such as curried vegetables, fried chicken, and beef rendang.
  • Gulai Itiak Lado Mudo:

    Duck curry with green chili peppers.
  • Martabak Mesir:

    A savory pancake filled with eggs, meat, and vegetables.
  • Es Durian:

    A refreshing dessert made with durian fruit, ice, and syrup.

Shopping places near Mercure Padang (Padang)

Looking for some nearby shopping options? Padang offers a variety of places to shop, from malls near hotel to local markets. Here are a few suggestions for dept stores near me and shops near me:
  • Plaza Andalas:

    A modern shopping mall with a variety of stores, restaurants, and a cinema.
  • Pasar Raya Padang:

    A traditional market where you can find local products, souvenirs, and food.
  • Transmart Padang:

    A hypermarket offering a wide range of groceries, household goods, and electronics.

Other Places to Stay Near Mercure Padang

Need some alternative accommodations? If Mercure Padang is fully booked or you're looking for something different, here are a few other hotels in the area:

Luxury/5–6 Star Hotels Nearby:

  • There are no 5-6 star hotels in Padang.

4-Star Hotels Nearby:

  • HW Hotel Padang:

    A modern hotel with comfortable rooms and a rooftop pool.
  • Grand Zuri Hotel Padang:

    A stylish hotel with a range of amenities, including a spa and fitness center.
  • Pangeran Beach Hotel:

    A beachfront hotel with stunning ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3-Star Hotels Nearby:

  • Oxville Hotel Padang:

    A budget-friendly hotel with clean and comfortable rooms.
  • d'Ox Ville Hotel Padang:

    Another affordable option with a convenient location.
  • OYO 1689 Mami Hotel:

    A simple hotel offering basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay in Padang? With its central location, comfortable accommodations, and excellent amenities, Mercure Padang is a great choice for both business and leisure travelers. Don't miss out on the opportunity to experience the best of Padang! Check hotel availability and make your hotel reservations today through Traveloka. With a wide range of options and competitive prices, Traveloka makes room booking easy and convenient. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Mercure Padang

Others Mercure Padang
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Padang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Padang
7
Another facilities in Mercure Padang
WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, Bus/truck parking

Frequently asked question in Mercure Padang

What are available facilities at Mercure Padang?
There are top facilites at Mercure Padang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Padang?
The standard check-in time at Mercure Padang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Padang
Mercure Padang has a 4.0-star rating.
How many floors does Mercure Padang have?
Mercure Padang has 7.
Are there any parking spots at Mercure Padang ?
Yes: Yes, there are parking spots at Mercure Padang
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More Reviews from Other Guests in Mercure Padang

Overall Ratings & Reviews Mercure Padang

Traveloka (2,264)
Other sources (160)
8.4
Very Good
From 2,264 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Mercure Padang
All
Staff Friendliness (32)
Distance to City Center (28)
Bedroom (27)
Room Space (26)
Bathroom (26)
Hotel Area (26)
Ambiance (23)
Variety (22)
Taste (21)
Family Friendly (19)
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Traveler Reviews Mercure Padang

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20
40
Customer reviews
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
So far so good, spacious room, lobby is bright. Thanks
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Restu m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very pleasant, comfortable, excellent service, don't miss staying at this hotel.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so comfortable staying here, I'll always come back again.
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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a***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Over All Good, the waiters are friendly
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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I***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best hotel in Padang and clean
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
fun, but a bit stuffy when in the smoking room
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Accommodation's Reply
13 Feb 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's very pleasant and the location is next to the beach so even going for a walk feels pleasant just by walking.
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Accommodation's Reply
13 Feb 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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mulya y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The view of the room is very aesthetic... the sunset is perfect and beautiful from the bedroom window, love it...
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
A very nice hotel in Padang. Pretty affordable price for its facilities.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
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herlinda
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is on the beach, the rooms are really spacious, the food is delicious and there is a lot of variety.
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Accommodation's Reply
19 Jan 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Taufik A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Very good very good good
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Accommodation's Reply
30 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice pool, kids love it
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1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Even the spa massage service is good because of the 24-hour service.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The room is clean and spacious, suggestion that the 2-2 lift can be used.
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Accommodation's Reply
23 Dec 2025
Dear valued guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon.
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L***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
We arrived at the hotel at 2:00 PM, but our room wasn't ready because we chose a room on the 6th floor. We checked in at 3:30 PM and were compensated for late check-out until 1:30 PM. We were also upgraded to a sea view room (taplau). We waited while having lunch at the restaurant. We ordered a pizza and were very disappointed because it took so long to arrive and when it arrived, it wasn't fully cooked. We complained and had to get a new one. We waited even longer, but the pizza was still disappointing. The restaurant apologized and didn't let us pay when we went to pay. It's very close to the beach (taplau). We arrived in less than a 5-minute walk. The hotel's facilities, such as the prayer room and gym, are excellent. However, the swimming pool needs improvement. When we went to swim in the morning, there was no one on standby with towels, and it wasn't clear where to return them. The poolside chairs weren't ready and were still wet from the rain the night before. We had to ask the staff to clean them before everything was ready. The breakfast menu is very varied, especially with West Sumatran specialties. However, the taste was rather bland. The availability of cooks in the egg and pancake/waffle sections should be increased, as there is only one cook who handles all the eggs and pancakes/waffles, resulting in long queues and long waits. The in-room facilities should be re-examined, as the telephone in the room apparently didn't work due to a loose cable, requiring repeated re-checking of the connection before using the phone.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We appreciate your suggestions and comments, which will help us improve in the future. We hope to welcome you back to our hotel soon. Sincerely,
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Octavianus U.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Strategic location, good service and friendly staff
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Accommodation's Reply
16 Dec 2025
Dear customer, thank you for sharing your valuable feedback. We look forward to seeing you again at our hotel. Thank you.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Good and family friendly service and maintained cleanliness.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel was generally very nice, the view was also nice. but the service was too good for me because I was alone at breakfast. While I went to get other meals, the whole table was cleared away and other people were sitting there, which was quite inconvenient. I wish they would make some kind of effort to make things more understandable for each other. Thank you.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
I***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The 2 most memorable things about this hotel, getting a room that requires a fairly long walk and getting 2 cards (other hotels only give 1 card). The room size is standard, there is a lot of soap and shampoo (better than Santika which only gives shampoo and soap in small tubes), there is a smart TV, there is a comfortable sofa, there are many breakfast choices and there is ice cream too and the restaurant view is directly to the swimming pool, beautiful and comfortable. One of the hotels in Padang that I will visit again 🤗
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Accommodation's Reply
17 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Best regards.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The check-in process was smooth... The room atmosphere was comfortable and not noisy.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Best regards.
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Number of reviews per page
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40

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Others 4 Mercure Padang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Padang

Traveloka (2,264)
Other sources (160)
8.4
Very Good
From 2,264 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Mercure Padang
All
Staff Friendliness (32)
Distance to City Center (28)
Bedroom (27)
Room Space (26)
Bathroom (26)
Hotel Area (26)
Ambiance (23)
Variety (22)
Taste (21)
Family Friendly (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Padang

Number of reviews per page
20
40
Customer reviews
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
So far so good, spacious room, lobby is bright. Thanks
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Restu m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very pleasant, comfortable, excellent service, don't miss staying at this hotel.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so comfortable staying here, I'll always come back again.
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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a***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Over All Good, the waiters are friendly
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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I***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best hotel in Padang and clean
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
fun, but a bit stuffy when in the smoking room
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Accommodation's Reply
13 Feb 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's very pleasant and the location is next to the beach so even going for a walk feels pleasant just by walking.
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Accommodation's Reply
13 Feb 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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mulya y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The view of the room is very aesthetic... the sunset is perfect and beautiful from the bedroom window, love it...
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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m***a
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10.0
/10
Reviewed 10 week(s) ago
A very nice hotel in Padang. Pretty affordable price for its facilities.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
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herlinda
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is on the beach, the rooms are really spacious, the food is delicious and there is a lot of variety.
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Accommodation's Reply
19 Jan 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Taufik A.
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8.5
/10
Reviewed 13 week(s) ago
Very good very good good
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Accommodation's Reply
30 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice pool, kids love it
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1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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Verified Traveler
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10.0
/10
Reviewed 14 week(s) ago
Even the spa massage service is good because of the 24-hour service.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The room is clean and spacious, suggestion that the 2-2 lift can be used.
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Accommodation's Reply
23 Dec 2025
Dear valued guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon.
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L***A
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Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
We arrived at the hotel at 2:00 PM, but our room wasn't ready because we chose a room on the 6th floor. We checked in at 3:30 PM and were compensated for late check-out until 1:30 PM. We were also upgraded to a sea view room (taplau). We waited while having lunch at the restaurant. We ordered a pizza and were very disappointed because it took so long to arrive and when it arrived, it wasn't fully cooked. We complained and had to get a new one. We waited even longer, but the pizza was still disappointing. The restaurant apologized and didn't let us pay when we went to pay. It's very close to the beach (taplau). We arrived in less than a 5-minute walk. The hotel's facilities, such as the prayer room and gym, are excellent. However, the swimming pool needs improvement. When we went to swim in the morning, there was no one on standby with towels, and it wasn't clear where to return them. The poolside chairs weren't ready and were still wet from the rain the night before. We had to ask the staff to clean them before everything was ready. The breakfast menu is very varied, especially with West Sumatran specialties. However, the taste was rather bland. The availability of cooks in the egg and pancake/waffle sections should be increased, as there is only one cook who handles all the eggs and pancakes/waffles, resulting in long queues and long waits. The in-room facilities should be re-examined, as the telephone in the room apparently didn't work due to a loose cable, requiring repeated re-checking of the connection before using the phone.
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+5
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear valued guest, Thank you for taking the time to share your feedback. We appreciate your suggestions and comments, which will help us improve in the future. We hope to welcome you back to our hotel soon. Sincerely,
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Octavianus U.
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Business
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8.5
/10
Reviewed 17 week(s) ago
Strategic location, good service and friendly staff
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Accommodation's Reply
16 Dec 2025
Dear customer, thank you for sharing your valuable feedback. We look forward to seeing you again at our hotel. Thank you.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Good and family friendly service and maintained cleanliness.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to provide feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely,
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A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel was generally very nice, the view was also nice. but the service was too good for me because I was alone at breakfast. While I went to get other meals, the whole table was cleared away and other people were sitting there, which was quite inconvenient. I wish they would make some kind of effort to make things more understandable for each other. Thank you.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,
I***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The 2 most memorable things about this hotel, getting a room that requires a fairly long walk and getting 2 cards (other hotels only give 1 card). The room size is standard, there is a lot of soap and shampoo (better than Santika which only gives shampoo and soap in small tubes), there is a smart TV, there is a comfortable sofa, there are many breakfast choices and there is ice cream too and the restaurant view is directly to the swimming pool, beautiful and comfortable. One of the hotels in Padang that I will visit again 🤗
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Accommodation's Reply
17 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Best regards.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The check-in process was smooth... The room atmosphere was comfortable and not noisy.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Best regards.
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