The hotel staff is very friendly. The cleanliness of the hotel is very well maintained and the variety of menus in the restaurant is varied.

Good hotel for family holidays, in the city of Balige close to Lake Toba.

The view of the breakfast place is very beautiful because it is on the edge of Lake Toba.

Harganya terlalu mahal, menu sarapanya pun kurang banyak pilihan menunya.

Kamar nya pengap, furniture masih jadul.

Saya Silver Member, saya memesan kamar Superior AC pada aplikasi ini tetapi setelah membayar, malah dapetnya Superior Non AC. Sudah komplain ke aplikasi ini tetapi tidak ada solusi, hanya minta maaf, dan saya tetap harus menginap di kamar Non AC. Jadinya sulit tidur dan kurang tidur. Besoknya saya beli tiket penerbangan pulang ke Jakarta untuk 2 hari ke depan di aplikasi ini. Setelah Check out dan perjalanan ke Medan, badan mulai drop, dan akhirnya demam agak tinggi. Karena masih demam dan sepertinya belum memungkinkan naik pesawat, akhirnya saya terpaksa reschedule pesawat ke beberapa hari setelahnya. Hal sepele sebenernya, hanya antara AC dan Non AC, tapi dampaknya lumayan juga ke Saya.

Very good for family vacation.

It is a nice place to stay. Very comfortable and good service.

The furniture is very ugly, there is scafholding work, the bathroom is not proper, the bed is not fresh and so on.

Kamar mandi kurang bersih, AC kurang dingin, suka mati listrik.

Breakfast dan pelayanan kurang memuaskan.

Spacious room! I booked an executive room, the overall condition of the room was clean and spotless. The hot water was running well. The restaurant is located across the hotel building, right at the edge of lake toba, the food is okay, but there are still plenty of rooms for improvement, particularly in the manpower field. In short, it 's a recommended place to stay in Balige.

Kebersihan kamar kurang, banyak kotoran cicak di lantai.

This hotel has been well-known for a long time but I think they will need to pick up on their service. Room curtains need to be replaced. F&B service at the lakeside restaurant also needs to be improved.

I was wrongly set the check in date, therefore I paid 3 nights for 2 nights stay. The front officer offered me 50 K discount for the 3rd night, which may not really help. But, it is my fault. Kids enjoyed this hotel during our family trip, even though this hotel has no swimming pool. Executive room is spacious and I would definetely recommend this hotel for family travelers.

The restaurant is right beside Lake Toba. Only the room price is a bit too expensive. Try lowering it again. Definitely the first choice in Balige. Regards.

Room is very clean. Enjoy the view while having breakfast.

Alhamdulillah menginap kali ini sangat menyenangkan. Kami sangat puas. Kamar dan segala fasilitas sesuai dengan harga yang di berikan. Bahkan untuk sarapan pagi, karena saat check in, saya bilang bahwa besok saya check out pagi jam 6, artinya belum masuk waktu sarapan, saya minta sarapan dibungkus jam 6 sudah siap. Alhamdulillah. Beda dengan waktu nginap yang pertama. Mudah-mudahan kekurangan waktu itu sudah diperbaiki demi pelanggan lainnya. Terima kasih semoga bias dipertahankan atau mungkin bahkan di tingkatkan. Salam Sehat Selalu.

In fact, it's pretty decent overall. Only one thing in my opinion that needs attention, the bathroom. Impressed dirty, the shower water is like a leaky tile. Impressed like an ordinary home bathroom, prepared a bucket and dipper but there is no water tap so it only relies on shower dripping. I was forced to take the water from the sink-by-row. Sorry in advance, with such a rate the bathroom should be much nicer and cleaner. If the other facilities are okay, recommended, thank you.

Friendly and fast service. The view from the Cafe Hotel is nice.