One of A Kind Resort @Trikora Beach - Bintan

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9.1
/10

Exceptional

55 reviews
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Pantai Trikora 3, Desa Malang Rapat, Kec. Gunung Kijang Kab. Bintan, Provinsi Kepulauan Riau, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29151

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Unique Architecture
Famous among Family with children
Newly Built
note: resort was previously named One Of A Kind Resort at Trikora Beach Staying at One of A Kind Resort @Trikora Beach - Bintan is a good choice when you are visiting Gunung Kijang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Pantai Trikora 3, Desa Malang Rapat, Kec. Gunung Kijang Kab. Bintan, Provinsi Kepulauan Riau, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29151
Lobby One of A Kind Resort @Trikora Beach - Bintan
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One of A Kind Resort @Trikora Beach - Bintan

Hotel Overview

Introduction to One of A Kind Resort @Trikora Beach - Bintan

One of A Kind Resort @Trikora Beach is a luxurious beachfront resort located in the beautiful island of Bintan, Indonesia. The resort offers a variety of accommodations, including villas, suites, and rooms, all featuring modern amenities and stunning views of the South China Sea.

Location of One of A Kind Resort @Trikora Beach - Bintan

One of A Kind Resort @Trikora Beach is situated on the picturesque Trikora Beach, which is known for its white sand and crystal-clear waters. The resort is approximately 60 kilometers from the main city of Tanjungpinang, making it a convenient location for exploring the island.

Room Options and Pricing

Types of Rooms Available at One of A Kind Resort @Trikora Beach - Bintan

At One of A Kind Resort @Trikora Beach - Bintan, guests can choose from various luxurious room types. Options include the cozy Villa Isla with breakfast included for one guest and the spacious Villa Aqua - Executive, featuring a private pool, bathtub, and balcony for a serene experience. Both rooms offer modern amenities such as air conditioning, hot water, and seating areas, ensuring a comfortable stay.

What is the Price Range for Rooms at One of A Kind Resort @Trikora Beach - Bintan?

The price for rooms at One of A Kind Resort @Trikora Beach - Bintan ranges from

SGD 144.45

(approximately

USD 105

) for Villa Isla to higher rates for more premium options like the Villa Aqua - Executive. Prices may vary depending on the room type, season, and availability, with additional taxes and fees applicable.

Are there Special Offers or Packages Available at One of A Kind Resort @Trikora Beach - Bintan?

Yes, guests booking through Traveloka can enjoy

exclusive discounts

and earn more points as part of the Traveloka program. Keep an eye out for special promotions and deals during peak travel seasons for even more savings.

Amenities and Services

What Amenities Does One of A Kind Resort @Trikora Beach - Bintan Offer?

One of A Kind Resort @Trikora Beach - Bintan provides a wide range of public and in-room amenities for a comfortable stay. Guests can enjoy essential services such as parking, 24-hour room service, and free WiFi in public areas. The resort features a swimming pool, spa, and barbecue facilities for relaxation and leisure activities. Each room is equipped with modern comforts, including a minibar, bathrobe, TV, and hairdryer. Guests can also make use of the AC, bathtub, and shower in their rooms, ensuring a luxurious and refreshing experience. For dining, multiple restaurants are available, catering to breakfast, lunch, and dinner.

Dining Options at One of A Kind Resort @Trikora Beach - Bintan

The resort offers a variety of dining options, including coffee shops and several restaurants that serve breakfast, lunch, and dinner. Whether you're in the mood for a quick snack or a full-course meal, there are plenty of options to satisfy your cravings. Room service is also available, providing meals right to your door for a more private dining experience.

Does One of A Kind Resort @Trikora Beach - Bintan Offer Any Unique or Luxury Services?

Yes, the resort offers luxury services such as an outdoor pool and a spa for guests seeking relaxation. Additionally, airport transfer services are available, adding convenience to your travel experience. For those looking to enjoy a more personalized service, 24-hour reception and laundry services ensure that every need is met promptly.

Location and Nearby Attractions

Major Landmarks Near One of A Kind Resort @Trikora Beach - Bintan

  1. Trikora Beach

    (1.86 km): A stunning natural beach, perfect for relaxation, swimming, and enjoying the beautiful coastal views.
  2. Santa Maria Cave

    (2.39 km): A sacred and religious site, this cave offers a peaceful atmosphere for reflection and is a popular spot for visitors.
  3. White Sands Island

    (6.68 km): A natural island known for its crystal-clear waters and pristine white sand, ideal for a day trip or snorkeling.

What Are the Transportation Options to One of A Kind Resort @Trikora Beach - Bintan?

Guests can reach the resort via taxi or car rental, both of which are common options. The resort can assist with airport transfers or transportation from the ferry terminal, though these services often come at an additional cost. Due to the resort's remote location, arranging private transportation is recommended for convenience.

How Far is One of A Kind Resort @Trikora Beach - Bintan from the Airport or Train Station?

One of A Kind Resort @Trikora Beach is approximately 65 kilometers from Raja Haji Fisabilillah International Airport (TJQ), the main airport serving Bintan Island. The journey by car typically takes around 1 hour and 30 minutes. There are currently no train stations on Bintan Island. 

Guest Experience

How is the Overall Guest Experience at One of A Kind Resort @Trikora Beach - Bintan?

Guest experiences at One of A Kind Resort @Trikora Beach - Bintan are generally positive, with many praising the beautiful views, friendly staff, and clean facilities. Visitors enjoy the resort’s peaceful environment and reasonable food prices. However, some reviews mention issues such as distance from the ferry terminal, occasional maintenance problems, and limited dining options. Despite these minor concerns, most guests had a pleasant stay, appreciating the luxury amenities and the resort's commitment to service.

Is One of A Kind Resort @Trikora Beach - Bintan Suitable for Families?

Yes, One of A Kind Resort @Trikora Beach - Bintan is family-friendly, offering spacious rooms, a swimming pool, and various dining options, making it an ideal place for family vacations. The resort also provides outdoor activities and barbecue facilities, which can enhance your family bonding experience.

Is One of A Kind Resort @Trikora Beach - Bintan Pet-Friendly?

No, pets are not allowed at One of A Kind Resort @Trikora Beach - Bintan, ensuring a calm and clean environment for all guests.

Accessibility

Is One of A Kind Resort @Trikora Beach - Bintan Wheelchair Accessible?

Yes, the resort is wheelchair accessible, with features like accessible bathrooms and parking to ensure convenience for all guests.

What Accessible Features Does One of A Kind Resort @Trikora Beach - Bintan Provide?

The resort offers accessible bathrooms and accessible parking to ensure that guests with mobility needs can easily navigate the property. These features make it easier for everyone to enjoy the resort’s services and facilities comfortably.

Nearby Dining Options

Restaurants or Cafes Near One of A Kind Resort @Trikora Beach - Bintan

  1. The Ocean View Restaurant: Pantai Trikora 3, Malang Rapat, Kec. Gn. Kijang, Kabupaten Bintan, Kepulauan Riau 29151, Indonesia.
  2. Trikora Beach Bar: Pantai Trikora 3, Malang Rapat, Kec. Gn. Kijang, Kabupaten Bintan, Kepulauan Riau 29151, Indonesia. 
  3. Cafe La Vida: Pantai Trikora 3, Malang Rapat, Kec. Gn. Kijang, Kabupaten Bintan, Kepulauan Riau 29151, Indonesia.
  4. Warung Bali: 3FMM+MF4, Bintan Buyu, Teluk Bintan, Bintan Regency, Riau Islands 29133, Indonesia. 
  5. Bintang Cafe: Grand Kota Bintang, Jalan Kota Bintang Boulevard No.Kav. 3, Jakasampurna, Kec. Bekasi Bar., Kota Bks, Jawa Barat 17145, Indonesia.

Nearby Activities and Entertainment

What Activities Can You Enjoy Near One of A Kind Resort @Trikora Beach - Bintan?

  1. Visit Trikora Beach:  A stunning white-sand beach perfect for swimming, sunbathing, and relaxing by the clear blue waters.
  2. Explore Mangrove Forests: Take a guided tour of Bintan's mangrove forests, home to diverse wildlife, and learn about the local ecosystem.
  3. Play Golf: Enjoy a game of golf at world-class courses like Lagoi Bay Golf Club and Ria Bintan Golf Club.
  4. Go Fishing: Charter a boat for a fishing trip and explore the rich marine life in the surrounding waters.
  5. Visit Local Villages: Immerse yourself in Bintan’s cultural heritage by visiting nearby villages and experiencing the local way of life.

Are There Any Popular Events or Festivals Near One of A Kind Resort @Trikora Beach - Bintan?

Yes, Bintan hosts several exciting events throughout the year, including the Bintan International Kite Festival, featuring vibrant kites from around the world, and the Bintan Music Festival, which showcases local and international artists. The Bintan Culinary Festival also draws visitors to enjoy the island’s rich culinary offerings.

Local Insider Recommendations

Hidden Gems Near One of A Kind Resort @Trikora Beach - Bintan

  1. The Treasure Hunter: This boutique shop sells a variety of unique souvenirs and gifts.
  2. Bintan Art Village: This village is home to a number of talented artists who sell their work at affordable prices.
  3. The Secret Beach: This hidden beach is located a short drive from the resort and is a great place to relax and enjoy the peace and quiet.
  4. Bintan Mangrove Forest: This mangrove forest is home to a variety of wildlife, including monkeys, birds, and reptiles.
  5. The Bintan Botanical Gardens: This botanical garden is home to a variety of plants and flowers from around the world.

Best Local Experiences Near One of A Kind Resort @Trikora Beach - Bintan

One of the best local experiences near One of A Kind Resort @Trikora Beach is to explore the island of Bintan. There are many beautiful beaches, forests, and villages to explore. You can also take a boat trip to nearby islands, such as Batam and Karimun.

Another great local experience is to visit the traditional villages in Bintan. These villages offer a glimpse into the local culture and way of life. You can learn about traditional crafts, such as weaving and pottery, and enjoy delicious local food.

Where to Shop Near One of A Kind Resort @Trikora Beach - Bintan?

  1. Bintan Plaza: Jalan Sei Jang, Tanjungpinang, Kepulauan Riau, Indonesia.
  2. Grand Lagoi Mall: Grand Lagoi Hotel Jalan Gurindam Duabelas Plot 27 & 29, Sebong Lagoi, Bintan Island, Kabupaten Bintan, Kepulauan Riau 29155, Indonesia..   
  3. Bintan Bazaar: Jalan Bintan Center, Air Raja, Tanjungpinang Timur, Tanjungpinang, Kepulauan Riau, Indonesia. 
  4. Bintan Village Market: Jalan Bintan Center, Air Raja, Tanjungpinang Timur, Tanjungpinang, Kepulauan Riau, Indonesia. 
  5. Bintan Handicraft Center: Jalan Sei Jang, Tanjungpinang, Kepulauan Riau, Indonesia.

Best Times to Visit

What Are the Best Times to Stay at One of A Kind Resort @Trikora Beach - Bintan to Avoid Crowds?

The best times to stay at One of A Kind Resort @Trikora Beach - Bintan to avoid crowds are during the weekdays, particularly from Monday to Thursday, when fewer tourists and business travelers are around. Additionally, visiting during off-peak seasons, such as February to April and September to November, will likely result in a quieter experience. These times fall outside major holidays and school vacations, making it easier to enjoy the hotel’s amenities and surrounding attractions with fewer people. 

Booking Information

How to Book a Room at One of A Kind Resort @Trikora Beach - Bintan Online?

To book a room at One of A Kind Resort @Trikora Beach - Bintan via Traveloka, head to the Traveloka app or website and search for the hotel by name. Once you've selected your travel dates, review the available rooms and pick the one that suits your needs. The process is straightforward—just provide your details and finalise the booking with a secure payment. Using Traveloka also gives you the opportunity to take advantage of special offers or discounts available at the time of booking.

To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in One of A Kind Resort @Trikora Beach - Bintan

Fitness Center One of A Kind Resort @Trikora Beach - Bintan
Fitness Center
Common Space One of A Kind Resort @Trikora Beach - Bintan
Common Space
Lobby One of A Kind Resort @Trikora Beach - Bintan
Lobby
Accommodation Services One of A Kind Resort @Trikora Beach - Bintan
Accommodation Services
Exterior One of A Kind Resort @Trikora Beach - Bintan
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Terrace

Things to Do

  • Barbecue
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in One of A Kind Resort @Trikora Beach - Bintan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at One of A Kind Resort @Trikora Beach - Bintan
15
Number of floors in One of A Kind Resort @Trikora Beach - Bintan
2
Another facilities in One of A Kind Resort @Trikora Beach - Bintan
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in One of A Kind Resort @Trikora Beach - Bintan

What are available facilities at One of A Kind Resort @Trikora Beach - Bintan?
There are top facilites at One of A Kind Resort @Trikora Beach - Bintan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at One of A Kind Resort @Trikora Beach - Bintan?
The standard check-in time at One of A Kind Resort @Trikora Beach - Bintan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does One of A Kind Resort @Trikora Beach - Bintan provide breakfast?
Yes, One of A Kind Resort @Trikora Beach - Bintan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in One of A Kind Resort @Trikora Beach - Bintan

9.1
Exceptional

From 55 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

8.8

Service and Facilites

9.1

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Traveler Reviews One of A Kind Resort @Trikora Beach - Bintan

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Customer reviews
H***y
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Leisure
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10.0

/10

Reviewed 14 week(s) ago

The facilities are ok The service is also friendly
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Accommodation's Reply
05 Feb 2025
Dear Mr/s Bosley, Warm greetings from ONE of A KIND RESORT Bintan.. It is an honor for us, you and your family can stay at ONE of A KIND RESORT Bintan. Thank you very much for sharing your wonderful experience during your stay about our Service, Our Staff, Villa Design and all our hotel facilities. On behalf of the Management, we would like to apologize for any inconvenience you felt during your stay at ONE of A KIND RESORT. This will be our concern in the future to be able to provide excellent service for all guests of ONE of A KIND RESORT Bintan. Your satisfaction is our main goal and motivation. We look forward to your return and experiencing an unforgettable experience at ONE of A KIND RESORT Bintan. Warm regards, Dicky Munandar General Manager
Siti d. A.
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10.0

/10

Reviewed 26 week(s) ago

The best resort during my stay in Bintan, continued success 😍❤.
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Accommodation's Reply
02 Nov 2024
Dear Ms. Siti, Warmest Greetings from ONE of a kind resort bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your amazing experience with our Service, Room Facilities, and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience during your stay there. We look forward to welcoming you back to ONE of a kind resort bintan. Warm regards, Rizal Arafat. General Manager.
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Y***I
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9.4

/10

Reviewed 36 week(s) ago

the service is solid, friendly. given bike facilities, ask for water and a laundry bag delivered directly. the room is also comfortable, clean... only 1 shortcoming, the beach is across the road. The environment is quite small, but I think I can consider it for 1 or 2 nights just for relaxation
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1 people find it helpful

Accommodation's Reply
24 Aug 2024
Dear Sir/Madam. Warmest Greetings from ONE of a kind resort bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your amazing experience with our Service, Room Facilities, and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience during your stay there. We look forward to welcoming you back to ONE of a kind resort bintan. Warm regards. Rizal Arafat. General Manager.
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Dina
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8.5

/10

Reviewed 42 week(s) ago

The reception was friendly, Miss Intan, the rooms were clean.
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Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs Dina Septiana. Warm Greetings from ONE of a kind resort Bintan. It is a great honor for us to welcome you to ONE of a kind resort bintan. Thank you for sharing your wonderful experience with our Service, Room Amenities and Location. Thank you also for your recommendation for ONE of a kind resort bintan and it is a great honor to hear that you had a good experience while staying there. We look forward to welcoming you back to ONE of a kind resort Bintan. Warm regards. Rizal Arafat. General Manager.
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Mario C. M.
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9.4

/10

Reviewed 51 week(s) ago

Great! Awesome! Nice view! Nice place! Awesome resort!

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Accommodation's Reply
05 May 2024
Dear Mr/Mrs Mario Chrisye Mumek It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Rizal Arafat General Manager
M***e
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10.0

/10

Reviewed 55 week(s) ago

It was a great stay! It is 46 minutes away from tanjung pinang so I suggest you to rent a car. The staff are friendly, the place is clean, food are delicious.

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MICK R.
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9.7

/10

Reviewed 79 week(s) ago

Very goods next time you eill cameback againt.

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Accommodation's Reply
24 Oct 2023
Dear Mr/Mrs Michael It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Dwi Y. C.
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8.8

/10

Reviewed 85 week(s) ago

The check-in process was not smooth, I could only enter the room at 3 pm. The rest is okay, worth trying.
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Accommodation's Reply
19 Sep 2023
Dear Mrs. Dwi Yosta Caesaria Thank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Indra s.
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9.7

/10

Reviewed 88 week(s) ago

Cool villa. The room is big. Friendly service.
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1 people find it helpful

Accommodation's Reply
29 Aug 2023
Dear Mr. Indra Soeparjanto Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Rurie w.
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8.5

/10

Reviewed 91 week(s) ago

Nice resort, beautiful view, good facilities, nice food & staff. Please add more variance of BBQ menu.

1 people find it helpful

Accommodation's Reply
20 Aug 2023
Dear Mrs. Rurie Wulandari It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Duong H.
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6.1

/10

Reviewed 95 week(s) ago

Good: - Newly built, service is good, the staffs are helpful and friendly. - Food is good and at a reasonable price. Bad: - The place is too far from the ferry terminals, ~1 hour by car and the roads are bumpy & winding so it's very tiring to reach the place. Also, it costs 450000-500000 IDR (~40-45 SGD) for a one-way drive from the ferry terminal. - There is nothing nearby to explore, not so many food options around and the taxi there was costly so we just stayed at the resort. - We were refused to be served our dinner in the main restaurant (with air-conditioner) because there was a group having a private event there. We were not informed beforehand and we had to eat in the other restaurant which had a lot of flies and mosquitos. - We asked the hotel to book a taxi for our departure and agreed on a price of 450000 IDR, but then when we reached the ferry terminal, driver took 500000 IDR instead. Not to mention that the car's tire was flatten on the way, so we wasted 30 minutes there and ran into a rush upon arriving at the terminal. We thought the hotel can help us to wrap our trip there in a light note, but it couldn't been worse an experience, which ruined our whole holiday in Bintan. After I gave feedback to the hotel, the hotel said that it was miscommunication from driver and they said they took back 50000 IDR from the driver, but how would that make any difference to our experience? Whether it 's miscommunication or not, we are not interested in coming back to Bintan to experience something like this ever again.
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2 people find it helpful

Accommodation's Reply
05 Jul 2023
Dear Mr/Mrs Duong Hoang Thank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Aaron T.
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8.7

/10

Reviewed 96 week(s) ago

Pros: Hotel is quite new, pictures are not misleading, good views, price of food at restaurant in hotel is quite reasonable. Where weren't many people when I visited even though was School holidays so service was quick. Cons: Hotel is 1 hour away from ferry terminal, you need arrange your own way about 450k IND each way, hotel doesn't not provide. The pool is not deep may not be suitable for adults. Food at the restaurant while priced reasonably is limited. A lot of items from the menu wasn't available. Mostly importantly the hotel is remote from everything. We got conflicting answers from diff staff about whether the beach is walkable from hotel. Some said it 's 5 min walk others advised against walking to it. I think part of it is how you define "beach", we choose to cater a car to bring up to a private beach (about 2 SGD entry fee) 10 minutes way to get access to food places at the beach.
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1 people find it helpful

Accommodation's Reply
27 Jun 2023
Dear Mr Aaron Tay Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Nurul N. F. B. Z.
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8.4

/10

Reviewed 96 week(s) ago

Stayed at the Villa Aqua for 3D2N from 16th-18th June. Communication with the hotel prior and during the stay was easy, they are very responsive via Whatsapp. Do note that there is no complimentary transfer from the ferry terminal. I decided to get the hotel to arrange taxi for us, however, due to its remote location away from BBT, the price will be quite high (450k IDR for one way). The pick-up from ferry terminal by their staff was smooth, the driver whom I believe to be 'Dika' was very warm and friendly from the start. He stopped by a minimart for us to get drinks and snacks for our stay, and even offered to make a quick stop by the beach on our way to the hotel, but we declined as we wanted to check-in quickly. Upon arrival, check-in was fuss-free and quick. We were led to our Villa by buggy despite it being a short distance away. The room that we got was generally clean albeit lacking proper scrubbing of the water taps and shower heads in the toilet (there were obvious soap scum which I believe can be properly removed with better cleaning supplies). The bathtub was also not very clean, when the water jets were turned on, I noticed some introduction of dirt into the tub water. The water tap on the bathtub was also very loose and could easily be yanked out. In the shower area, we noticed a distinct fishy smell which we attributed it to be coming from the drain (as our villa is near the sea, with fishes/crabs in it). The private pool was filled with dead flies when we came, but we got the housekeeping staff to clear the insects which he did a thorough good job. At night, we also realised that the duvet had a patch of reddish brown stain to which we called up housekeeping for a change. The housekeeping staff was very polite during the exchange and handed us a clean set of duvet which smelled nice. During our stay, we managed to order room service which is basically food from the restaurants there delivered to your room. The food prices are surprisingly very reasonable, and they tasted nice as well. My husband really enjoyed their hazelnut latte. It was a pleasant stay until the 2nd day in the evening when we came back from a short outdoor tour to our private pool being visibly green and polluted unlike the 1st day. When we called front desk, they said that it could be a filter problem, and that they would have to drain the water out and refill the pool, the whole process taking approximately about 3 hours. When I started to lament the duration, the staff suggested for us to take a dip in the hotel's public swimming pool instead. However I was not very happy with that solution as having privacy in our own private pool was one of the main reasons why I had booked that villa in the first place. I questioned the staff again regarding this, and he said that he would need to check with his superior and get back to me. It took them close to an hour before I had to check again with them to know the update. They eventually offered a switch to another room of the same type of villa, which I accepted. After that we had to wait for another half an hour for them to get the room ready before we finally moved over. The new villa we got was slightly less clean that our original one, with more visible stubborn stains on the floor but thankfully the pool was clean. On our departure day, I had requested for a slightly late check-out time at 12:45pm (from original 12pm) to fit the schedule of our ferry nicely. However the front desk informed that an additional hour of late check out would cost IDR 250K. I was slightly appalled at the lack of leniency given the hiccup with the pool that we experienced the previous day. I brought up that due to the hiccup, we lost some wasted hours waiting for the pool issue to be sorted out and that they should offer some generosity by allowing the reasonable late check-out which I had requested. They eventually relented and agreed with the request. Check-out process was again smooth, and the taxi which I had requested in advance came punctually. All in all, it was actually a peaceful and enjoyable stay at the hotel, the views from our villa especially at sunrise were unforgettably beautiful. Each water villa has a paddle boat which we had a great time using it! The staff were all so polite, helpful and always greeting us with a smile. I definitely would recommend this hotel to others, just that the hotel should consider to improve the maintenance of their hotel rooms, especially the toilet fittings, and also to figure out a way to reduce the incidence of dead flies in the private pool. The room itself is wonderful and it would be a waste for it to deteriorate with the lack of proper maintenance. Given that it is relatively still new (2 years), it is a surprise as to how some things in the room seemed a little worn out. They should also look into improving their service recovery when hotel guests experience hiccups during their stay.
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Accommodation's Reply
27 Jun 2023
Dear Mrs Nurul Nabilah Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Ella M. V.
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9.4

/10

Reviewed 98 week(s) ago

Really enjoyed our stay here. Very good customer service.

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Accommodation's Reply
22 Jun 2023
Dear Mrs. Ella Mica Villanueva It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Adri Yongki Wala General Manager
Patricia
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9.7

/10

Reviewed 104 week(s) ago

Very good, satisfying service, food at the restaurant is delicious and the food prices are not surprising. For 2 million + a night it's worth it because there can be 4 or even 5 if the children are still small. A bit far from the crowd but it was ok, no traffic hours.👍
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Accommodation's Reply
08 May 2023
Dear Mrs. Patricia Angelina Hutama Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Adri Yongki Wala General Manager
Andika h.
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9.7

/10

Reviewed 105 week(s) ago

Hotelnya nyaman bersih, staff hotelnya juga pada bagus-bagus.

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Accommodation's Reply
01 May 2023
Dear Mr. Andika Hendrawan It was a great honour to have you at One of A Kind Resort Bintan And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Agus Zakaria Saepudin General Manager
Anneke K. L.
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9.7

/10

Reviewed 109 week(s) ago

Clean rooms, complete facilities. The price is not expensive with complete facilities. Fast and friendly service. thanks.
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Accommodation's Reply
05 Apr 2023
Dear Mrs. Anneke Kartika Lestari Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 9.7 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to one of a kind resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
Veronica
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9.1

/10

Reviewed 122 week(s) ago

Definitely one of my favorite places to spend the night! Cozy with beautiful view!

1 people find it helpful

Accommodation's Reply
03 Jan 2023
Dear Mrs. Veronica Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 9.1 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to one of a kind resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
Tika P.
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10.0

/10

Reviewed 129 week(s) ago

One of A Kind is really hidden gem in Bintan. Will recommend this resort to my family and friends. Suasana resort sangat tenang dan private. Villa dilengkapi private pool dan ruangan di dalam villa sangat spacious. Staf yang saya jumpai juga sangat helpful dan ramah, yaitu Mbak Ranti dan Mbak Intan. Tetap semangat dalam memberi pelayanan terbaik bagi tamu. Sukses selalu One of A Kind Resort!
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Accommodation's Reply
10 Nov 2022
Dear Mrs. Tika Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 10 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to One Of A Kind Resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
Livia W.
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9.7

/10

Reviewed 132 week(s) ago

It was a Great Experience for me and my family! 🤗
+5

1 people find it helpful

Accommodation's Reply
25 Oct 2022
Dear Mrs. Livia Warmest greeting from One Of A Kind Resort Bintan. We appreciate your rating as feedback to give us, and leave a 9.7 - score review and mention compliment our staff. And Thank you're enjoying our facilities and services during your stay, it's an honor to have you stayed with us. Your feedback, for us will be such an encouragement to be able to grow and be better in dedicating our services to all of our valued guest. Once again thank you, and we welcome you back to One Of A Kind Resort Bintan in the future. Thank you. Best regards, Agus Zakaria General Manager
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Exterior 4 One of A Kind Resort @Trikora Beach - Bintan

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