Serela Kuta

Hotels
Preferred Partner
7.8
/10

Pleasant

702 reviews

What Guests Say About Their Stay

Accessibility (7)
Wifi (5)
Bedroom (5)
Check-in/out Time (4)
Helga M.
9.4
/ 10
Thank you, Serela Hotel, your receptionist is very helpful.
In the Area
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Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Serela Kuta is a hotel in a good neighborhood, which is located at Kuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serela Kuta

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Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361
Lobby Serela Kuta
Lobby 2 Serela Kuta

Discover More About Serela Kuta

Location


Serela Kuta is a hotel in a good neighborhood, which is located at Kuta.

About Serela Kuta

For you, travelers who wish to travel comfortably on a budget, Serela Kuta is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Kuta.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Kuta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Serela Kuta is the right place to stay.

All facilities in Serela Kuta

Swimming Pool Serela Kuta
Swimming Pool
Functional Hall Serela Kuta
Functional Hall
Common Space Serela Kuta
Common Space
Lobby Serela Kuta
Lobby
Accommodation Services Serela Kuta
Accommodation Services

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Breakfast served to the table
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • 24-hour security
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in Serela Kuta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Cancel 7 day prior arrival 1 night charge, No Show charge 100% charge

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Serela Kuta
74
Number of floors in Serela Kuta
3
Another facilities in Serela Kuta
A la carte dinner, A la carte lunch, Bar, Breakfast, Breakfast and lunch

Frequently asked question in Serela Kuta

What are available facilities at Serela Kuta?
There are top facilites at Serela Kuta such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Kuta?
The standard check-in time at Serela Kuta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Kuta provide breakfast?
Yes, Serela Kuta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Serela Kuta

7.8
Pleasant

From 702 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.2

Location

8.2

Service and Facilites

7.8

People often mention about Serela Kuta
All
Variety (6)
Accessibility (5)
Ambiance (5)
Taste (5)
Staff Friendliness (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (3)
Surroundings (3)
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Traveler Reviews Serela Kuta

Number of reviews per page
20
40
Customer reviews
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

One of affordable hotels I ever been to, clean with so many street food around. Very recommended💯

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Accommodation's Reply
17 Feb 2025
Dear Mr/Mrs. Thank you for your brilliant review of your stay at Serela Kuta. We really appreciate your kind words regarding our service, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful response. We hope to welcome you back another time for another wonderful stay. Warm regards, Serela Kuta Team
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Si Bebez
icon-origin-TRAVELOKA

8.9

/10

Reviewed 13 week(s) ago

The location is perfect. Easy to eat, next to the food court. The room smells bad. The bathroom too. No hot water. Cleanliness is a bit lacking. The staff is okay. But with the price yesterday, it was 248 thousand / night including breakfast, it was really good. Especially if it was only used for sleeping. If I get the same price again or below, I will stay at Serela Kuta again
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1 people find it helpful

M***d
icon-Leisure
Leisure
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7.9

/10

Reviewed 14 week(s) ago

Unfriendly staff. Dirty and musty smelly room. Dirty bathroom. No towels. Breakfast was cold, only chicken, rice and stir-fried white cabbage. It's better not to come here if you have children.
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1 people find it helpful

Erni Y.
icon-origin-TRAVELOKA

6.5

/10

Reviewed 15 week(s) ago

The food is not good. It's expensive too.
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T***y
icon-Leisure
Leisure
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5.4

/10

Reviewed 16 week(s) ago

Dirty hotel, many are defective. The breakfast menu is not good at all. Not tasty and not varied.
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Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for your brilliant review during your stay at Serela Kuta. Your kind words about our service are greatly appreciated, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay experience. Warm regards, Serela Kuta Team.
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i***u
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

Great value for money, very good service.
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Accommodation's Reply
17 Oct 2024
Thank you for your glowing review of your stay at Serela Kuta. We are so happy to hear that you enjoyed a comfortable experience and that it was ideally located for your needs. Your kind words about our friendly staff are greatly appreciated, and we will certainly appreciate their efforts in providing exceptional service. We are also glad that you found the place to be both solid and well-priced. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay. Warm regards, Serela Kuta Team.
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M***n
icon-origin-TRAVELOKA

5.0

/10

Reviewed 30 week(s) ago

Very bad experience especially for the security below, I rarely give reviews but this time I have to give a review, thank you.
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5 people find it helpful

Khairil
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 33 week(s) ago

Location & service are quite good, but breakfast is boring, not tasty and no variety. Should be replaced with sweet coffee/tea and toast.
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2 people find it helpful

E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 36 week(s) ago

At a very cheap price but it's worth it.
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1 people find it helpful

R***a
icon-origin-TRAVELOKA

5.4

/10

Reviewed 36 week(s) ago

Initially booked because I saw a good review and was in a hurry so I took 1 night first. When I first checked in and entered the room, I felt uncomfortable because the room was not clean and the AC was not cold. Then I asked the hotel to check the AC and when they checked it, they told me to wait about 15 minutes for it to cool down. Because we wanted to go out, we left the AC on until we came back so the room would cool down, about 4 hours. But the AC was still not cold and there was a rat in the room passing by on the table. Then we complained to change rooms, and were moved to another room but still with an AC that was not cold. And there was someone who was playing around knocking on the room but when asked who it was, they didn't answer. We decided to check out that night because we were uncomfortable and scared. Maybe we need to pay attention to the cleanliness of the room and the facilities so that visitors are comfortable. Thank you 🙏🏻.
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4 people find it helpful

robet h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.6

/10

Reviewed 44 week(s) ago

The price is cheap because the condition of the hotel is very poor, even hot water for bathing is difficult to provide.
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3 people find it helpful

A***n
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 47 week(s) ago

Thanks, Mr. Irfan! For a hotel with this price, it is indeed appropriate, later if it is renovated, the price will definitely follow.
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Laras N.
icon-Staycation
Staycation
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8.8

/10

Reviewed 47 week(s) ago

Thank you for your service, Mr. Irfan 👍🏻.
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W***u
icon-Transit
Transit
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8.4

/10

Reviewed 47 week(s) ago

There are several spots in the hotel room that need renovation.
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Wesly W.
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5.6

/10

Reviewed 47 week(s) ago

The room was not cleaned, the exhaust was dead, there were bed bugs.
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3 people find it helpful

feri
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 48 week(s) ago

Highly recommended. Got good breakfast and food. All employees are polite and real hotel.
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Putri H.
icon-Leisure
Leisure
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9.7

/10

Reviewed 48 week(s) ago

It's really nice to stay here comfortably.
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N***r
icon-origin-TRAVELOKA

6.5

/10

Reviewed 49 week(s) ago

There was a RAT. I put the food and I just went out after I came back my food was half like a RAT bite.
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1 people find it helpful

BERNARD L.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 54 week(s) ago

RAT 🐀 in my room. 👍. Change another room also still have rat. AMAZING.

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Brigita A. Y.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 54 week(s) ago

Pelayanannya bagus, kamarnya lumayan bersih, okey banget untuk harga yang diberikan. Terima kasih.

1 people find it helpful

Number of reviews per page
20
40

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Exterior 4 Serela Kuta

Disclaimer

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