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Shangri La Jakarta

Name: Shangri La Jakarta
Address: Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220, Kota BNI Jln Jend Sudirman Kav 1, Jakarta, 10220, Indonesia
Rating: 9

Hotels

No. 3 in Kids-Friendly Hotel in Central Jakarta

8.9

/10

Very Good

2,388 reviews

What Guests Say About Their Stay

Staff Friendliness (26)

Bedroom (23)

Bathroom (23)

Hotel Area (22)

Ardhitia B. N.

10.0

/ 10

Staying at Shangri-La Hotel for two nights was a great experience. There are luxurious amenities, comfortable bedding, and excellent service from the hotel staff. This hotel may have a variety of restaurants and bars to choose from, as well as a fitness center and super wide swimming pool to have fun and unwind with kids & family.

Friska K.

10.0

/ 10

Check in was smooth, all the staff is friendly and caring. Pak Regi, Pak Ari, Pak Ronal, Ms. Audrey, Pak Dimas, Ibu Ambar, is very very helpful and thoughtful. Never Disappointed with this hotel, best service, family friendly. Kids are happy with aquatic playground and room playground activities. Best ⭐️⭐️⭐️⭐️⭐️

Dicky D.

10.0

/ 10

Stayed for just a night but treated like a proper VVIP Guest! 5☆ treatment ever since check in until checkout (the receptionist even asked our room and location preference!). All our requests were provided perfectly, the breakfast was awesome, and the facilities were great. It was a joyous staycation! Thanks Shangri-La👍

Bambang E. H.

9.4

/ 10

The hotel is awesome. The room is nice and spacious. It is carpeted so it give a nice warm feeling because the room itself is very cold even after we turn off the aircon. The aqua park and the pool is what my kids love the most. I don't think there's any other hotel has this in jakarta. The satoo restaurant has a great food selection although it's quite pricy. Overall, me and family definitely think we will do another staycation here.

Pandu A. A.

10.0

/ 10

Warm hospitality, friendly & helpful hotel staff especially Mbak kartini & satoo restaurant crew, quick check in by Mas Tsani, kudos for Guest Relation Team (Arthur, Tiffany, Lia), special thanks to Pak Rehza for all his kindness during our staycation. Will be back soon and hope all safe & healthy.

In the Area

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Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Main Facilities

Restaurant

24-Hour Front Desk

Parking

note: hotel was previously named Shangri-La Jakarta Shangri La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Shangri La Jakarta

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Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Discover More About Shangri La Jakarta

note: hotel was previously named Shangri-La Jakarta

Location

Shangri La Jakarta is located in area / city Karet Tengsin.

About Shangri La Jakarta

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Jakarta exclusively for you.

Shangri La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Jakarta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Jakarta

Others

Public Facilities

Early check-in
Parking
Room service
Coffee shop
Safety deposit box
Restaurant
24-hour room service

Hotel Services

Concierge
Money changer
Medical service
Laundry service
Tours
24-hour security
24-hour Receptionist

Food and Drinks

Buffet breakfast
Continental breakfast
Nightclub

Transportation

Car rental
Valet parking

Things to Do

Health club
Massage

Nearby Facilities

ATM/Banking
Gift shop

General

Accessibilty

Wheelchair accessible

Sports and Recreations

Game room

Accommodation Policy & General Information in Shangri La Jakarta

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 14:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	14:00 - 14:00 - 12:00 - 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Shangri La Jakarta	619
Number of floors in Shangri La Jakarta	31
Another facilities in Shangri La Jakarta	Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service

Frequently asked question in Shangri La Jakarta

What are available facilities at Shangri La Jakarta?

There are top facilites at Shangri La Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)

What is normal check-in & check-out time at Shangri La Jakarta?

The standard check-in time at Shangri La Jakarta is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00

Does Shangri La Jakarta provide breakfast?

Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri La Jakarta

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2,388)

8.9

Very Good

From 2,388 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.1

Service and Facilites

9.1

People often mention about Shangri La Jakarta

All

Family Friendly (30)

Staff Friendliness (30)

Ambiance (28)

Room Space (28)

Hotel Area (28)

Bedroom (27)

Bathroom (27)

Soundproof (25)

Taste (25)

Wifi (23)

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Traveler Reviews Shangri La Jakarta

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Customer reviews

A***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

Shangri-La, although an old hotel, is still very comfortable. Facilities, services, location of the hotel that has easy access in the middle of the city, cleanliness, and Rest Satoe-nya that make you miss to come back to Shangri-La.

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b***i

10.0

/10

Reviewed 2 week(s) ago

Good places, good meals, staff friendly

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S***a

Staycation

9.7

/10

Reviewed 2 week(s) ago

Very pleasant staycation experience. Breakfast could be improved but the pastries was delicious. A must try when you have a breakfast here.

1 people find it helpful

Arnaud R.

Business

10.0

/10

Reviewed 4 week(s) ago

From the lobby to the room, to the business center to the gym, everything was perfect, and the staff are so lovely and professionals.

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Y***i

Staycation

10.0

/10

Reviewed 6 week(s) ago

Shangrila never let me down, everything is great. From staff to ambience. Great place to have staycation

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m***a

10.0

/10

Reviewed 7 week(s) ago

It was very memorable staying here, from the arrival all the staff were very friendly, the hotel environment was beautiful, the swimming pool was kids friendly, the breakfast menu was varied and delicious, and the location was very strategic. Overall the best 👍👍

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1 people find it helpful

Ida M. S.

Staycation

10.0

/10

Reviewed 7 week(s) ago

Delicious food, good service

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agus h.

7.0

/10

Reviewed 9 week(s) ago

amazing place...so nice..gut price..love that so much...clean, lekkker food

1 people find it helpful

C***s

Staycation

9.4

/10

Reviewed 12 week(s) ago

a bit disappointed with the taste of the food during breakfast at Satoo restaurant on the morning of January 1, 2025 .... everything on the buffet tasted SALTY ..... maybe because of the big party ... otherwise the service was good ... friendly .. good staff ... the food in the lounge was better, there was taste and tasty ... that's all, try to improve the taste because this restaurant is one of the famous hotel restaurants in Jakarta .. please pay attention to the quality and check the taste before serving ... hopefully there will be improvements in the future

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2 people find it helpful

Reza A. A. A.

Staycation

8.8

/10

Reviewed 12 week(s) ago

Lovely place for short getaway.. Staff were nice and friendly .. Club Lounge food can be improved, too simple compared to other hotels and evening cocktail time too short .. Room decor can be improved, feel old and lack of "5 stars feel"

1 people find it helpful

T***a

Staycation

8.2

/10

Reviewed 13 week(s) ago

Good and high society. We ordered connecting room, but it was not connecting room. Pool is enough to spend comfortable time. The restaurant Nishimura is not good service, the food was served slowly and the fried rice was bad.

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Ganesha W. T.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Celebrating 2025 new year’s eve at the hotel. Every aspect at this hotel was flawless. The experience yet is incomparable with others hotels in Jakarta, all of the staffs seems nice, helpful, and have such a great personality. The room was clean, the view from the room was also great, and the bathroom also comforting. Thanks.

1 people find it helpful

defti j.

10.0

/10

Reviewed 14 week(s) ago

The coolest hot tub in Jakarta, there is an aquatic park, a warm swimming pool for babies, a children's swimming pool, a jacuzzi, a spa, a sauna, a tennis court, a basketball court, an aerobics room, a fitness center, a restaurant with lots and lots of delicious food.

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1 people find it helpful

V***r

Staycation

10.0

/10

Reviewed 14 week(s) ago

One of a never disappointing experienced. Shangrila always gave beyond expected.

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W***m

Staycation

10.0

/10

Reviewed 14 week(s) ago

One of the best hotel in central jakarta, the room was spacious, clean and the facilities for kids was great

1 people find it helpful

Nindy E.

9.1

/10

Reviewed 14 week(s) ago

Sudah selalu menjadi tempat langganan setiap 2 buan sekali, karna kids friendly banget. Waterpark nya paling luaar diantara bintang 5 lainnya. Breakfast enak, service ramah, overall 4/5 deh baguussnyaa 🫶🏻🫶🏻

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Febry I. S.

Staycation

10.0

/10

Reviewed 15 week(s) ago

Cool place for staycation with family, waterpark is the best and suitable for kids.

2 people find it helpful

Ahmad A. A.

Business

10.0

/10

Reviewed 16 week(s) ago

The hotel is very good place to stay. Will be back for sure.

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David I. U.

Staycation

10.0

/10

Reviewed 22 week(s) ago

Staff was very friendly and helpful, got a very good upgrade offer.

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1 people find it helpful

Kiki R. A.

10.0

/10

Reviewed 26 week(s) ago

The hotel staff in the name of Ms. Eri is very polite and very kind thanks to Ms. Eriii...

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.