Shangri-La Jakarta

Hotels
9.0
Impressive
From 2,370 verified guests reviews

What Guests Say About Their Stay

Kids Friendly (3)
Friendly Staffs (8)
Clean Room (4)
Excellent Service (2)
Ardhitia B.
10
/ 10
Staying at Shangri-La Hotel for two nights was a great experience. There are luxurious amenities, comfortable bedding, and excellent service from the hotel staff. This hotel may have a variety of restaurants and bars to choose from, as well as a fitness center and super wide swimming pool to have fun and unwind with kids & family.
Friska K.
10
/ 10
Check in was smooth, all the staff is friendly and caring. Pak Regi, Pak Ari, Pak Ronal, Ms. Audrey, Pak Dimas, Ibu Ambar, is very very helpful and thoughtful. Never Disappointed with this hotel, best service, family friendly. Kids are happy with aquatic playground and room playground activities. Best ⭐️⭐️⭐️⭐️⭐️
Dicky D.
10
/ 10
Stayed for just a night but treated like a proper VVIP Guest! 5☆ treatment ever since check in until checkout (the receptionist even asked our room and location preference!). All our requests were provided perfectly, the breakfast was awesome, and the facilities were great. It was a joyous staycation! Thanks Shangri-La👍
In the Area
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Kota BNI, JL. Jend. Sudirman Kav. 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Jakarta

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Kota BNI, JL. Jend. Sudirman Kav. 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

9.1

Strategic Location
Others Shangri-La Jakarta
Others 2 Shangri-La Jakarta

Discover More About Shangri-La Jakarta

Location


Shangri-La Jakarta is located in area / city Karet Tengsin.

About Shangri-La Jakarta

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Jakarta exclusively for you.

Shangri-La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Shangri-La Jakarta.

All facilities in Shangri-La Jakarta

Others Shangri-La Jakarta
Others

Things to Do

  • Shops
  • Waterpark
  • Beach umbrella
  • Outdoor pool
  • Health club
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant

Family-friendly Facilities

  • Toys
  • Children games
  • Children pool

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Jakarta

Important Note
  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Jakarta
662
Number of floors in Shangri-La Jakarta
32
Another facilities in Shangri-La Jakarta
Shops, Waterpark, Beach umbrella, Outdoor pool, Health club

Frequently asked question in Shangri-La Jakarta

What are available facilities at Shangri-La Jakarta?
There are top facilites at Shangri-La Jakarta such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Jakarta?
The standard check-in time at Shangri-La Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Jakarta provide breakfast?
Yes, Shangri-La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Jakarta

Overall Rating & Reviews

From 2,370 verified guests reviews
9.0
Impressive
Fantastic
1,262
Very Good
896
Satisfying
51
Average
161
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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kids friendly (3)
friendly staffs (8)
clean room (4)
excellent service (2)
great facilities (2)
tasty food (11)
great location (6)
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Language
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RA
Reza A. A. A.
8.8
/ 10
06 Jan 2025
Lovely place for short getaway.. Staff were nice and friendly .. Club Lounge food can be improved, too simple compared to other hotels and evening cocktail time too short .. Room decor can be improved, feel old and lack of "5 stars feel"
Review photo of Shangri-La Jakarta from Reza A. A. A.
Review photo of Shangri-La Jakarta 2 from Reza A. A. A.
Review photo of Shangri-La Jakarta 3 from Reza A. A. A.
Review photo of Shangri-La Jakarta 4 from Reza A. A. A.

1 liked this review

T***a
This is a guest profile.
8.2
/ 10
05 Jan 2025
Good and high society. We ordered connecting room, but it was not connecting room. Pool is enough to spend comfortable time. The restaurant Nishimura is not good service, the food was served slowly and the fried rice was bad.

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Ganesha W. T.
10
/ 10
01 Jan 2025
Celebrating 2025 new year’s eve at the hotel. Every aspect at this hotel was flawless. The experience yet is incomparable with others hotels in Jakarta, all of the staffs seems nice, helpful, and have such a great personality. The room was clean, the view from the room was also great, and the bathroom also comforting. Thanks.
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Review photo of Shangri-La Jakarta from Ganesha W. T.

1 liked this review

V***r
This is a guest profile.
10
/ 10
27 Dec 2024
One of a never disappointing experienced. Shangrila always gave beyond expected.

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W***m
This is a guest profile.
10
/ 10
26 Dec 2024
One of the best hotel in central jakarta, the room was spacious, clean and the facilities for kids was great

1 liked this review

NE
Nindy E.
9.1
/ 10
22 Dec 2024
Sudah selalu menjadi tempat langganan setiap 2 buan sekali, karna kids friendly banget. Waterpark nya paling luaar diantara bintang 5 lainnya. Breakfast enak, service ramah, overall 4/5 deh baguussnyaa 🫶🏻🫶🏻

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FI
Febry I. S.
10
/ 10
21 Dec 2024
Cool place for staycation with family, waterpark is the best and suitable for kids.

1 liked this review

AA
Ahmad A. A.
Business travel
10
/ 10
14 Dec 2024
The hotel is very good place to stay. Will be back for sure.

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IP
Indah P.
9.7
/ 10
18 Aug 2024
Unfortunately Air Conditioning not too cool.

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C***a
This is a guest profile.
10
/ 10
29 Jul 2024
The staff was very friendly and the food is so good! 😍.
Review photo of Shangri-La Jakarta from C***a
Review photo of Shangri-La Jakarta 2 from C***a

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